Local Reviews
In July 2024, alison p said about Old Government House Hotel & Spa
On arrival I was very disappointed with our room. It was very small and the air-conditioning did not work. The window didn’t open very far and outside the window was scaffolding and building rubbish. It was unbearably hot. There was a wobbly table in the small bay window with tea and coffee making facilities but you had to move the kettle to the dressing table to plug it in. All a bit shabby for a 5 star. However, I rang reception and we were moved to another room immediately. The concierge that helped us needs a special mention as he was so helpful with information about local tours and buses and nothing was ever too much trouble. Breakfast was excellent. We stayed for 3 nights. We ate in the restaurant on the first night and food was lovely. Service was excellent. We also ate at the curry club and although it was ok, I would not eat there again. My lamb curry tasted lovely but some of the meat was tough. I did question the 5 stars at times as some of the furnishings are a bit tired and the initial experience of being allocated a poor room didn’t help. Thank you to all the staff who clearly help make this hotel special.
Source: tripadvisor.co.uk
In July 2024, Keith R said about Old Government House Hotel & Spa
Our stay at OGH last weekend was fabulous. The service and quality of the food was excellent and in particular we would like to mention Andrew who couldn’t do enough to help us and even fitted in a last minute 2 hour tour of the island on Sunday morning before we flew back in the afternoon.
Kris was very helpful on the front desk sorting dinner arrangements and Mario was amazing in the bar with his service and a smile !
An amazing team all round - the 6 of us had a great time and we will be returning.
Kris was very helpful on the front desk sorting dinner arrangements and Mario was amazing in the bar with his service and a smile !
An amazing team all round - the 6 of us had a great time and we will be returning.
Source: tripadvisor.co.uk
In July 2024, Graham W said about Old Government House Hotel & Spa
Not really 5 star. Entrance misleading we drove and could not park, the very small lay by area would have blocked several cars behind on anns place, only single carriage way we drove off & promptly got lost. The room allocated,107, was not 5 star, the route from the lift was down a long corridor and then from a corner accessed via a tortuous spiral stairway further& two steps to the door. My wife is not disabled but with a heart condition found this, as the week went on a problem. No where on the website is it flagged that some areas were difficult to access, even I found it somewhat intimidating. We never thought for one minute that we should have flagged this up when booking & not to the extent of requesting a " disabled " room. The room itself by 5 star standards poor huge heavy sofa type furniture directly in front of the bay window and in front a large heavy type of coffee table marked and stained to a large extent. Early morning calls missed on three occasions. Incredibly the evening Brasserie menus were the same every day & told that they never change, 5 star never! The staff however were excellent apart from one incidence on reception who could obviously understand our taxi booking request. Particularly of note were concierge Roberto & Langa Breakfasts were a highlight good choices and could not be faulted and of course the excellent Allessandro who is a great asset to the OGH. Another couple we befriended had similar views & even described much of the adornments as (Tat ) Would we recommend most definitely not, stay again no, we have visited Guernsey many times & had far better hotels at a fraction of the cost at OGH, this was pushing the boat out for a special occasion so bitterly disillusioned and upset. G A & A Ward 20th to 27th June room 107.
Source: tripadvisor.co.uk
In July 2024, Travel55322543793 said about Old Government House Hotel & Spa
Very nice hotel, quiet and full of charm. The service is excellent, Kris at the reception is of remarkable efficiency and kindness, he organized all our reservations for a fantastic and unforgettable weekend. A big thank you!
Source: tripadvisor.co.uk
In July 2024, Véronique N said about Old Government House Hotel & Spa
Beautiful place to rest and enjoy the island in the heart of Saint Peter. Many thanks to Kris for his kindness and availability as well as the restaurant staff who are charming. Hotel rather suitable for couples without children.
Source: tripadvisor.co.uk
In July 2024, Andrew H said about Old Government House Hotel & Spa
A mini break staying at the OGH was everything I could possible have hoped for and more. Travelling on my own with a disabled family member can throw up a number of challenges. Our experience exceeded our high expectations.
The rooms were comfortable and the food excellent. But more than that the staff worked tirelessly to do all in their power to ensure we had a lovely stay. They showed great attention to detail were personable and nothing was too much h trouble.
It was a great pleasure to have stayed, even if the weather had forgotten it was summer!
The rooms were comfortable and the food excellent. But more than that the staff worked tirelessly to do all in their power to ensure we had a lovely stay. They showed great attention to detail were personable and nothing was too much h trouble.
It was a great pleasure to have stayed, even if the weather had forgotten it was summer!
Source: tripadvisor.co.uk
In July 2024, Meander07579167983 said about Old Government House Hotel & Spa
Simply the best. From the moment you arrive to the moment you leave, everything is done very well indeed. Great staff, great service, great food, beautiful hotel.
Swimming pool is fantastic.
Thank you one and all for making our stay so special.
Swimming pool is fantastic.
Thank you one and all for making our stay so special.
Source: tripadvisor.co.uk
In July 2024, Julie1605 said about Old Government House Hotel & Spa
Our second stay at this amazing hotel and we cannot fault it in any way. From when we arrived to be greeted with a glass of procesco, the staff are all so friendly and welcoming, it felt like we were staying with old friends. The room was amazing, very spacious and spotlessly cleaned every day. Like last year, it does seen a little unfair to name staff when all were exceptional, but we have to say a big thank you to Andrew the driver, Christina and Stuart front of house and Alice in the breakfast room, who were all great. And sorry to see Tom no longer there! Andrew, thank you again for a fantastic stay and for having such an amazing team of staff, we are sure you are ver6 proud of them all. Hope to stay again next year.
Julie & Ben
Julie & Ben
Source: tripadvisor.co.uk
In July 2024, matt n frank said about Old Government House Hotel & Spa
We had an enjoyable stay here, the team were always friendly and attentive.
Our room was large and had some great views over the port, we ran out of time to use the pool, but looked nice and well attended by the team.
Breakfast was lovely in the garden, menu was extensive and there was a buffet with a few further items. Even when it was busy you were never ignored or abandoned like in some hotels.
We had dinner one night and the food was simple but tasty and the team attentive.
We would consider coming back, but its parent company needs to spend some serious cash. The hotel feels like it needs some love and attention (investment) it’s maintained and clean but not like other Red Carnation hotels we have visited. Maybe due to the fact it’s in a seasonal location?
Our room was large and had some great views over the port, we ran out of time to use the pool, but looked nice and well attended by the team.
Breakfast was lovely in the garden, menu was extensive and there was a buffet with a few further items. Even when it was busy you were never ignored or abandoned like in some hotels.
We had dinner one night and the food was simple but tasty and the team attentive.
We would consider coming back, but its parent company needs to spend some serious cash. The hotel feels like it needs some love and attention (investment) it’s maintained and clean but not like other Red Carnation hotels we have visited. Maybe due to the fact it’s in a seasonal location?
Source: tripadvisor.co.uk
In July 2024, Graham L said about Old Government House Hotel & Spa
My wife and I recently stayed at Old Government House for 3 nights for a wedding.
We thoroughly enjoyed our stay and were impressed by how friendly and accommodating all the staff were, how clean the hotel was and how efficient the service was.
Our room, though on the small side, was extremely comfortable and had a fantastic view over the hotel swimming pool and the port. It was efficiently serviced twice a day.
The breakfast menu was extensive and the food tasty and of good quality.
We look forward to visiting again before too long.
We thoroughly enjoyed our stay and were impressed by how friendly and accommodating all the staff were, how clean the hotel was and how efficient the service was.
Our room, though on the small side, was extremely comfortable and had a fantastic view over the hotel swimming pool and the port. It was efficiently serviced twice a day.
The breakfast menu was extensive and the food tasty and of good quality.
We look forward to visiting again before too long.
Source: tripadvisor.co.uk