Local Reviews
In June 2025, Jax D said about Old Government House Hotel & Spa
We don’t usually leave reviews, but our 5day stay end of May 2025 at your OGH was exceptional to stay the least, all the staff that we encountered are kind, helpful and always attentive .We must also point out a certain member of staff in particular being Kris ( front duty manager) who was very helpful in relocating us to another room due to couple of issues with our 1st room, nothing was a problem, he’s certainly an asset to your hotel group .
The food from breakfast to dinners was also very good , room service was very attentive , all the staff are always greeting you with a smile .
Should we return to Guernsey , the OGH will certainly be our choice.
Regards
Mr & Mrs Duggan
The food from breakfast to dinners was also very good , room service was very attentive , all the staff are always greeting you with a smile .
Should we return to Guernsey , the OGH will certainly be our choice.
Regards
Mr & Mrs Duggan
Source: tripadvisor.co.uk
In June 2025, Kathleen N said about Old Government House Hotel & Spa
Lovely hotel
Great staff
Very clean
Exceptional breakfast
Beautiful main restaurant
Great valet parking
The only negative is this isn’t the best hotel for anyone with mobility problems
I have rheumatoid arthritis in my hands and ankle which made some of the amenities difficult for me. The lift is limited only going to some rooms
The swimming pool has no steps so need to use ladder to enter impossible for me.
Great staff
Very clean
Exceptional breakfast
Beautiful main restaurant
Great valet parking
The only negative is this isn’t the best hotel for anyone with mobility problems
I have rheumatoid arthritis in my hands and ankle which made some of the amenities difficult for me. The lift is limited only going to some rooms
The swimming pool has no steps so need to use ladder to enter impossible for me.
Source: tripadvisor.co.uk
In June 2025, Carolyn H said about Old Government House Hotel & Spa
Wow what a lovely hotel! Spent 4 days there over our wedding anniversary and was treated to lovely treat when we returned to room along with card from staff and complimentary glass of champagne before our evening meal and then another treat from the staff in dining room .
Could not fault the food or the service from any of the staff all who were lovely from the cleaners to the management.
Alessandro in the brassiere was a joy and all the girls were lovely.special thanks to Pamile and the 2 other girls who helped me when I fell over ( and the 2 strapping great men who helped me up ).
We managed to park in disabled spot most days but when unavailable a guy from the hotel parked it for us and brought it to front of hotel when needed again.
Luggage was taken upstairs for us and brought down when we left.
I cannot say good enough things about this hotel and would recommend to anyone.
Could not fault the food or the service from any of the staff all who were lovely from the cleaners to the management.
Alessandro in the brassiere was a joy and all the girls were lovely.special thanks to Pamile and the 2 other girls who helped me when I fell over ( and the 2 strapping great men who helped me up ).
We managed to park in disabled spot most days but when unavailable a guy from the hotel parked it for us and brought it to front of hotel when needed again.
Luggage was taken upstairs for us and brought down when we left.
I cannot say good enough things about this hotel and would recommend to anyone.
Source: tripadvisor.co.uk
In June 2025, Geoff K said about Old Government House Hotel & Spa
The hotel is full of Old World charm, with beautifully decorated guest rooms and public areas.
Staff were particularly pleasant and helpful, and a special mention is due to Kris who went out of his way to make our stay memorable.
We have stayed in many hotels around the world but breakfasts at the OGH were among the best we have had anywhere.
We look forward to visiting again.
Staff were particularly pleasant and helpful, and a special mention is due to Kris who went out of his way to make our stay memorable.
We have stayed in many hotels around the world but breakfasts at the OGH were among the best we have had anywhere.
We look forward to visiting again.
Source: tripadvisor.co.uk
In June 2025, sweetiepops said about Old Government House Hotel & Spa
We had an amazing time at the fantastic hotel. Our suite was very luxury and had everything we needed in
I cannot, in all honestly, pick out one member of staff who was outstanding because the whole of the staff team, without exception, from the cleaners to the managers were exceptional.
I cannot, in all honestly, pick out one member of staff who was outstanding because the whole of the staff team, without exception, from the cleaners to the managers were exceptional.
Source: tripadvisor.co.uk
In July 2025, KatG100 said about Old Government House Hotel & Spa
Whilst the hotel is 5 star thanks to its excellent facilities; it is its staff that really make this hotel stand out from the crowd. We chose Guernsey as a holiday location as we’d got a dog and never having travelled with her before, wanted something easy. We all were made to feel welcome; we had a suite which was a real treat and dog bed and bowl were provided. When this hotel says ‘pets allowed’ what they mean is ‘pets are loved’ ! The dog was made to feel as welcome as we were. Food was delicious (particularly the lamb curry served up in The Curry Room which was outstanding). We will definitely be back!
Source: tripadvisor.co.uk
In July 2025, Pratibha P said about Old Government House Hotel & Spa
Premium room was not well positioned nor had enough space for a fridge to keep milk and make tea. Best bit- very comfy bed. Too colonial - conservatory side. However, very helpful staff. Friendly too. Especially Kris the duty manager & Stuart.
Source: tripadvisor.co.uk
In July 2025, Elaine said about Old Government House Hotel & Spa
Beautiful hotel with old English island vibes. Extremely friendly staff, excellent breakfast and so kind to our 3 month old baby. Thank you very much to Kris & team!
Source: tripadvisor.co.uk
In July 2025, Tim D said about Old Government House Hotel & Spa
Wonderfully attentive staff across the whole hotel! The Brasserie was a delight to dine in. Bryn, Alice, Joy and all of the team couldn’t do enough for you. The personification of high quality staff that obviously enjoy their jobs and love to interact with guests. I saw the staff treat all guests with respect and went out of their way to be of assistance and help in any way. Truly lovely people.
Source: tripadvisor.co.uk
In July 2025, Julie1605 said about Old Government House Hotel & Spa
We just had to leave a review after another amazing holiday at the OGH. Great room with a view of the pool, great food, beautiful building in an ideal central location. Andrew, your staff are amazing, greeting us every day as if we were old friends, and we felt so welcome we can’t wait to come back. I always say it’s unfair to name names as without exception all the staff we encountered were brilliant, but a special thank you to concierge Stuart, Alessandro, Siya and Alice in the restaurant and Lovejoy in the bar , who introduced me to my new favourite drink 😊. Thank you again and we can’t wait to come back! Julie & Ben.
Source: tripadvisor.co.uk