Why do you love your job?

I love making something that can sound quite technical feel straightforward. People shouldn’t need to understand all the technology to feel confident using their tracker.

Global Trackers is my business, so the service people receive matters personally to me. Being able to answer a question, sort out a problem or help someone feel more reassured is a rewarding part of it.

What is the number one problem people come to you with?

Peace of mind: knowing where their vehicle is, whether it’s a car they love, a motorhome or a van they rely on for work.

For business owners, it’s about making the working day easier. Knowing where your vehicles are can help you see who’s nearby when another job comes in, give customers a clearer idea of arrival times and reduce the calls needed to find out where everyone is.

Journey history also helps you look back at vehicle movements when a customer asks about a visit or you need to check a journey.

Whether you’re a tradesperson with a couple of vans or a business managing a larger fleet, we help you choose tracking that suits the way you work, with someone you can contact when you need support.

People need help choosing a suitable tracker and understanding how it works. That’s where having someone to talk to makes a difference.

Who are the main clients you work with, and what is your process?

We work with private vehicle owners and businesses, from someone tracking one vehicle through to customers managing several.

We start with what they need: what they want to track, how they use it and what they want to achieve.

We then help them choose a suitable device, explain the subscription and setup, and help them get comfortable with using the tracking app.

Support continues after the purchase. We want people to feel confident coming back with questions.

What are the main services you cover and why?

GPS vehicle tracking, with different device options to suit different vehicles and installation preferences.

Access to vehicle location information through our tracking platform and app, GPS Monitor Plus.

Help with choosing, setting up and using the tracker, alongside ongoing customer support.

We keep the focus on practical, straightforward tracking because that’s what we want to make easier for our customers.

You have great reviews—do you get a lot of repeat customers, and why do you think they come back?

Yes, we have customers who return to buy additional trackers. One example isAMS Electrical Services, a long-standing customer who continues to purchase devices from us.

I think that an ongoing relationship matters. Customers know who they’re dealing with and that they can come back to us for straightforward advice and support.

Our reviews mean a lot to me. We put care into looking after people after the sale, and it’s lovely when they choose us again.

What do you like to do when you’re not tracking vehicles?

Getting out with the dogs! Henry, my Great Dane, and Mabel keep me occupied.

I also enjoy photography, painting, the garden and travelling when I get the chance.

Running your own business can take over, so time with family and friends is important too.

What is your “best of” Weston?

Walking along Uphill Beach and around the marina is one of my favourite ways to switch off.

Coffee and ice cream atThe Boathouse in Uphill make a lovely addition to the walk!

For dinner,Kouzina by Demetris and Michelangelo'sFinest Italian Cuisine | Authentic Italian Restaurant Takeaway are favourites of mine.

Anything else you’d like to add?

We’re a Weston-super-Mare based business, and I’d love more local people to know there’s someone nearby they can speak to about vehicle tracking.

You don’t have to run a large fleet to come to us. One vehicle matters just as much to the person who relies on it.

Our approach is simple: “Tracking made easy. Support that makes the difference.”