Brilliant service. Very kind and helpful.

I would recommend Walsave in Bloxwich.

Staff friendly. Always happy to help. Happy with the service.

Friendly staff and really helpful.

Very helpful and supportive as well. The staff have patience and time for all clients. They are very friendly. Services are excellent.

I have been with you for about 18 years. The staff are friendly and professional and have excellent customer care.

Walsall Credit Union is a supremely supportive faciliity for the community. Rates are VERY competitive.
The team, especially the ladies in Bloxwich, are helpful, courteous and efficient, and every transaction and interaction is easy and simple.

I have been with Walsave credit union for over 10 years and they are very good always helpful and polite

Brilliant place save staff are amazing if don’t have a account should get one

i find the office in bloxwich so friendly helpful and get a good service a few more companies should adapt the way walsave interact with there customers any problem i have had its been sorted that day . well done all the staff at Walsave Bloxwich

Been a member for many years. The girls are such lovely people and so helpful and polite. I save all year for christmas and have other savings accounts. If I need money I call or submit req form and it is in my bank within an hour.

I have been a member of walsave credit union for many years . I would likr to congratulate them for outstanding effort . Allways quick to respond and eager to sort queries out . Never had a problem . The staff at blixwich are fantastic . 10/10 and thank you .x

I've used Walsave for very many years. I've never had a problem. They are always friendly, helpful and able to answer any questions I have. They respond quickly to requests and the service goes from strength to strength. I wouldn't swop them for any other. If only my bank was as efficient!! Thanks everyone at Walsave 🤗☺️

If your looking for a decent bank account, then look no further. I've been a member for over ten years. Never had any issues or bad experiences. The staff, They are amazing!!! If you have any questions or don't understand things they are aways there to help. Kind,caring and go above and beyond to help there customers. I will hope to be with them for another ten years+ Would of give ten stars if possible

About time I wrote a review. Have been a member for many years now. Staff are lovely friendly polite and professional. Have used various services savings ... loans etc. Always clearly explained. Wish all banks were as approachable and easy to contact. Keep up the good work.

Excellent service 👏 this organisation has got me out of a pickle on many occasion and am proud to say I became a member in it's very early days. In my later years I still find Walsave Credit Union a useful tool to help co ordinate funds for different bills and budgeting. I can see at a glance on the online app where I am up to and the Staff are marvellous either face to face or over the phone . There is nothing to lose by becoming a member and everything to gain. Hey! Even a fiver a week adds up! And you don't have to borrow you can just save for Christmas or holidays , clothes for kids uniforms etc , every bit helps. In fact the less money you have I would say more reason to join.

Very helpful, always.

Very good service very polite staff in<br>bank and on phone very good service lovley people

Have been a member for years. Have only ever saved so can’t comment on the borrowing side but the staff are always lovely & always go the extra mile to help. Thank you Walsave.

Been with Walsave from the start . Never had a problem always friendly and helpful when I call . Don't think I will ever leave.. great service

Very helpful staff

I have been with walsaves for many years and I would recommend to anyone the staff are polite and on phone too.

Why should we have to pay money to keep this account going it baffles me lot people are on benefits money to withdraw your own money what the budget is for ?

I have used Walsve credit union for years now I find them brilliant for you to borrow you need to show you are willing to save with them they have got me out out of some tricky situations with there help please any one who has a poor credit record or poor history they never take that in to account all you need to is save a pound a week 52 pounds a year but you get the idea i will bang on about walsave credit union till the day I die they are brilliant

I love Walsave, they've been there to help when it's been difficult for me elsewhere, I'm saving regularly, and it's comforting to know they're there if I need them.<br>However, there is one thing that does greatly concern me, and I feel it should be addressed with Landlords, letting agents and the housing benefit department. I wasn't given a choice by my letting agent, weather to have my housing benefit through Walsave. Now, as far as I'm concerned my housing benefit is not my money, it goes from HB to K2, it is for my rent, to keep a roof over my family's heads. I have absolutely no access to these funds and don't wish to either. It is not paid to me, and is not part of my cash budget! As, happens to us all from time to time, I have run into unexpected financial issues on occasion which has prevented me from being able to make a full monthly repayment to Walsave, or I've had to pay it late. As a result, my housing benefit gets locked down because it's paid through my Walsave, causing knock on issues with my letting agent. When I apply for a Walsave loan, I NEVER include my HB as income as I never actually have that money in my hand or in an accessible account, and I feel that it's unfair, and actually quite risky, locking people's rent money down! Potentially, this action, for someone in long term financial difficulty, could cause an eviction, just adding to an already terrible situation. Obviously I understand that as a credit union, you need to work for all your members and if someone's not paying that needs to be addressed, but isn't that why our savings are locked down whilst repaying loans? I genuinely struggle to see the logic in locking down a benefit, which is NEVER meant to be "money to spend". The HB is not my money, it's the council's and then my landlords, I have absolutely nothing to do with that money, it doesn't belong to me and I really really struggle to see how Walsave can justify putting people's homes at risk over generally relatively small debts. There is not one single other loan provider who would lock down someone's housing benefit if the customer failed to pay. In fact I'm pretty sure it would be considered an unethical practice.<br>As I say, I cannot fault the staff, I think Walsave is an excellent facility and I genuinely appreciate how lucky I am to be able to access your service, but I cannot shake my deep concern about the ethics of this particular practice and I would be interested to know what the Housing Benefit service feel about this also. We hear in the media, a lot about people not using HB appropriately, and spending the money elsewhere, but I feel that by locking down people's rent, you're actively forcing that situation as you're preventing the funds from getting to where they're meant to be! Housing benefit should not be considered as part of someone's cash budget, that money does not belong to the individual claiming it. It is there to pay for accommodation and nothing else, and yet, Walsave appears to ignore and dismiss this fact, and are taking it upon themselves to decide what these funds should be allocated for, something I feel is quite an aggressive and I extreme action.<br>Also, can you answer the phones please, I've been trying all day 😅👍 x