Food is amazing! Went with a family of seven! Service Was not good. The lady was very tight with the salad and cold starter! We are regulars and every time we go we get a different portion! The bread which is complementary, we got a few pieces. Whereas another table got a whole big basket even though they were only four.
Anyway if they don’t stop with this differentiation, no matter how good the food is we won’t go back.
In August 2020, jordanbB2778AH said:
Great food, service and atmosphere. Unfortunately there was only one waitress working which meant there were a few delays but the quality didn’t suffer. We will definitely be returning and supporting the restaurant.
In August 2020, 200nigelm said:
The best Turkish food walsall has to offer i must admit,
I'm planing to bring my entire family here [now that's a lot of us]
Amazing food and service, it was worth every penny and more
can;t wait for my next visit.
In July 2020, baggieboy6 said:
Sultana has just opened up seated dining after the lockdown period and is an independent restaurant ( not a chain ) well worthy of your local support and custom. We had the shared mixed grill which was excellent. The meat was plentiful and expertly cooked and seasoned. This was supported by lovely bulgar and rice and a well presented salad. All washed down with some well chilled Corona lager ( a shame they didn't have Effes beer this time round ). Comfortable chairs and proper linen table cloths.
In March 2020, Uncle_Martin said:
Whilst this restaurant has good intentions it is very much a work still in progress. There was little wrong with the food but nothing to justify the five blob praise other diners have bestowed upon it, four blobs being a much more realistic evalustion. Perhaps it is caught in the confusion of dining customs between order ones meal and order ones 'starters' then order ones meats or mains, much like the gap between the savoury and the desert courses in a mainstream restaurant. We had meat dishes arriving alongside the starters. The table could not accomodate the width and the quality suffered. There was also a mix up in the order ... whilst waiting for one starter to arrive we did not notice that the waitress had only heard stuffed and defaulted to vine leaves. We wanted a stuffed pepper which failed to arrive despite repeated requests.
To my mind set it is somewhat impolite to order dishes by number unless one is a stranger in a strange land, such as a regional Chinese restaurant aimed at an ethnic Chinese clientel. This is a real Turkish restraurant but aiming at being a trattoria style place to eat happily and well in a multi cultural area. But to avoid ambiguity I suggest one orders by number as well as by name!
It is possible to eat mainstream Turkish style, eat the Anatolian way and also in the manner of the fertile crecent cum levantine style. I was impressed by thre availability of bottles of raki/ouzo to accompany the meats after a mezze set. I was less than impressed by the mark up on the raki which was more than a trifle excessive ... but money don't matter when one is feasting I suppose.
The wine came in tankard sized glasses so there was little difference between ordering it by the bottle or the glass. This is a mixed blessing. The wines wre soft easy drinkers most pleasing to the mass palate, no 'difficult sommeliers' tannins to balance the big fruits and slight backsweetening here.
Most of what we ate was more than OK but five blobs, never. The grade inflation on Tripadvisor is making it a less reliable guide. It would be easy to have an extremely pleasant night dining here, but this place needs some constructive criticism to rise above four blobs. Our experience was somewhere between three and four blobs.
This place is worth trying as it has the makings of a good four blob plus trattoria style eatery and a place where one can have a good night out, especially if one does want to eat Ottoman. Perhaps if I could have persuaded my more parochial companions to have a conversational dally over a mezze before an anis based convivialitry with some meat plates to share I could be raving about what a fine place this is ... but three of them do not like anis based spirits and measure their wine consumption by the glass count not the size of the glass or its abv, and what would we have done with the vegetarian.
The breads and the accompaning rice and bulgar were good, as were the salad and the dipping sauces. If only these disparte tendencies could be pulled together this has the potential for becoming a damn fine eatery .. but as I said it is still a work in progress. It has nIce staff who try and know how to run a kitchen. I hope it finds appropriate constructive critisim and becoimes a place which demonstrates the excellence of Turkish cuisines as well as a being forum for a good night out in Walsall ... not exactly a high bar.
In February 2020, zanetem2020 said:
We came with my friend to order takeaway 5 portions on evening (mains- lamb, ribs, chicken with rise, and salads). The restaurant wasn't busy. Just one table but we were waiting for our food more than 30 minutes. Also we didn't check in the restaurant, but later recognized that got only one salad for these 5 portions which is disappointing. And before we left, I asked for the sauces because the chef didn't even ask or suggest to give it and the waitress was asking how many we need 3? Why 3, if we have 5 portions. Finely we got 5. Basically I can tell - the food was nice and service also not too bad for takeaway, but the economy of salads and sauces didn't impressed me. Maybe if you will eat in, it could be different. But for takeaway without salads for 60£ is slightly high price.
In February 2020, 577glenl said:
First visit with our friends . Fully enjoyed the evening great food and service .Will definitely return .
In January 2020, Andy C said:
Exceptional food quality choice and service. Working in Walsall and visit here at least once a week. Superb food, bread and appetisers. Plenty of choice, watch food being cooked. Cannot recommend highly enough
In January 2020, Y7872SEsandraw said:
This is our second visit, the service was excellent. The meat is so tender. Our meal was served with bread, dips& olives as well as rice and bulgur wheat, as well as a salad . Finished off with a cold rice pudding, which had a hint of cinnamon, delicious.
In December 2019, Colin97532279 said:
The olives & dips were full of favour, freshly prepared, along came fresh bread soft and crunchy. We had a lamb dish it came on bread with all the garnish. The food is an absolute delight, lamb seasoned & tender, well balanced , the food is surprising very filing, I wasn't expecting to be filing but it did, generous portions. The traditional Turkish tea & coffee is at its best. The service & the staff are professionals. Its everything you would expect of a high standard restaurant. I will be coming back to this place & the prices are very reasonable. This is a hidden gem in Walsall.
In December 2019, debsamadmum said:
Went here on a Friday night when there was a private party on, making the experience slightly odd and felt like we'd landed in someone's living room. However the food and welcome were fantastic and overcame the social situation. As we weren't there for a special night out it wasn't so important.
We were welcomed with a selection of bread, olives and dips - all tasty, fresh and delicious. There was a beautiful salad as well - again very fresh and beautifully prepared. On to the main event - my husband I ordered the special for two. this was presented in a special looking platter heaped with lamb chicken, rice and couscous. We struggled to finish this, but the tastiness of the dish made it hard to resist.
Highly recommend if you like this style of food - the quality and authenticity of the food was great and the Efes beer was also served cold and very refreshing!
In December 2019, Sally B said:
Be careful not to stuff yourself on all the olives, bread, salad and dips that arrive as you’re ordering, as you won’t have enough room for the amazing food that is your starters and mains. The dinner was wonderful, I can’t explain... and the wine excellent too.
Service was prompt and friendly, the kitchen is open and the chefs smile and engage with you... it shows they really care that you enjoy their food.
Everything was perfect, thank you....
In December 2019, gabrimo said:
Fantastic food. Nothing to complain. We order a shared plate and paid 33£ including drink (2 ppl). The food is a lot and I could bring it home. The quality is high. The taste is delicious. I don't like lamb but in this restaurant I was able to eat it. Meat is marinated perfectly. Really reccomended.
In November 2019, Elizabeth K said:
Brilliant food! 5 stars!
In November 2019, Sophie H said:
Fantastic. A wonderful change in Walsall.
In November 2019, Hannah K said:
Review received from Hannah K- I recommend Sultana and give them 5 stars.
In November 2019, Chloe G said:
Glorious food, fantastic service, thank you! Birthday well spent xx
In November 2019, Fatima P said:
Review received from Fatima P- Very nice, very clean, good service, good food, thank you.
In November 2019, Rachel R said:
Review received from Rachel R- Lovely food and great service! Definitely come back again.
In November 2019, timerocket said:
We went into the Sultana on a Friday evening as the pub around the corner was very busy . What a bonus this was , this new restaurant was very nice decor wise and the food and service excellent . We were given olives and cacik with lovely Turkish bread when we sat down . With our food (which we all enjoyed a great deal) came a super bowl of salad . We were visitors to the town (having stayed here a few times ) and thought what a good addition to Walsall this is . Staff pleasant and attentive and our visit here was an excellent start to our weekend.
In November 2019, dcaulkin said:
First time visitors, and had a lovely meal with very good service. I can particularly recommend the Turkish wines, both the white and red were delicious and certainly didn’t last very long! Food was excellent, our friends who frequently holiday in Turkish Cyprus said how authentic it was, and there are some good vegetarian choices available. A thoroughly enjoyable night!
In October 2019, dianabolton88 said:
This was our 3rd visit to Sultana and going on our previous two visits we were excited to take friends who had not been to this restaurant but oh dear what a different experience we had. The owner/manager that has been there on our previous visits was not there and this was evident gone was the attentive table service, the friendly banter and the overall atmosphere for us was completely different. Also missing was the salad and rice from our main courses that were advertised on the menu yes we should have said but we were embarrassed - we had sung the praises to our friends about this new restaurant but felt it certainly did not live up to our previous visits. Also gone was the Turkish tea and sweet treat the end of the meal. These touches are important to people who are repeat customers. The final disappointment and very annoying was when we came to pay the bill our friends wished to pay by card but were told that the card machine was not working - really in this day and age not good there was no sorry or alternative offered we felt that the staff were indifferent to the dilemma but fortunately we did have enough cash to pay. We will be thinking twice before booking again which is a shame come on guys get your act together and give consistency especially when its repeat dinners.
In October 2019, julias950 said:
Carlos looked after us excellently throughout. Mushroom starter was superb. Loved the lamb casserole main. My only slight moan was the rice - hence the 4 not 5. Baklava a must have - still warm. Will return.
In October 2019, Klaudia K said:
Hier you can try the Best turkish food in Walsall. Fresh meat every time, so delicious and tasty starter for free for everybody! Nice house wine from Turkey! You have to try this food!
In October 2019, adamsY9138UU said:
Came here for our 10th Anniversary after reading nothing but positive reviews. Absolutely blown away by the welcoming atmosphere and the genuinely amazing food! The pride that Sultana take in their family-made cuisine is well deserved. This truly is a real family restaurant, and that shines through in the quality of the environment they've achieved. Definitely going to make this our regular!! Bonus points for recommending an incredible wine we'd not tried before. 10/10!