Solutions 4 Care Ltd

5/5 based on 20 reviews
Latest Reviews
Solutions 4 Care looked after my mom at home for 3 months , this was her last wish to stay at home and not go into Hospital .this allowed us as a family to spend more time at home with mom thanks to these amazing carers.
They went above and beyond to cater for moms every wish and I think they actually became good friends with mom and it was great to see the interaction between all of the carers on the team .
I simply cannot praise them enough for the friendly and gentle way they cared for mom throughout her last few months.
Mom always said no men allowed but that was until she met Gavin who became her number 1 carer and spoke so highly of him and all of the team, it was a great pleasure to have met such kind and gentle people and this made us as a family feel safe and secure knowing solutions4 care took a lot of the strain away from a very sad time for us
thebestof.co.uk
Source: thebestof.co.uk
Solutions 4 Care looked after my mum following a diagnosis of vascular dementia. She lived alone and was struggling to care for herself and as a family we could only offer limited support as we all live away. Solutions 4 Care stepped in for us and did a wonderful job. All the staff are so kind and caring - mum loved them, and so did we.
They also made our lives so much easier as we knew mum was safe and well and that any issues or concerns would be flagged up immediately.
I whole heartedly recommend this company.
thebestof.co.uk
Source: thebestof.co.uk
Rob came out to visit our family and was extremely thorough and efficient and made sure that the very best care package was put in place for my Dad during his final days. He took into account our special requests and communicated with other agencies to make this experience as smooth as possible. The team who visited our home during the final weeks of my Dad's life were very well-trained and were respectful and completed their tasks with the minimum of disruption to Dad. Rob instils the importance of compassion within his team and allows the family to feel as though their loved one is in capable hands. I would not hesitate to recommend Solutions 4 Care.
thebestof.co.uk
Source: thebestof.co.uk
I worked for Solutions 4 Care for just over a year on and off due to studying at university. Rob and the team were very accommodating and flexible for me to be able to do this. Before I came to Rob I had no experience in care and was nervous to start out on my own, however Rob and Louise taught me everything I needed to know and more and ensured I was 100% comfortable and ready before they let me continue on my own which I was really great full for.
Rob and the team ensure that staff members are safe at all times and feel comfortable by being available 24 hours by phone call. They also go the extra mile when were out until late for example to make sure we got back safe which I really appreciate from managers. In terms for the service users, the company ensure that all risk assessments are completed, care plans are stuck to and the clients also feel safe and happy with us as carers as they to can call and voice their concerns if any. Solutions 4 Care are vigilant to concerns regarding safeguarding and any abuse cases will be reported immediately.
Solutions 4 Care work hard to ensure that our quality of care is exceptional and we go beyond to provide great care. At Solutions 4 Care it is more than just getting the job done but actually taking notice of the service user by taking the time to get to know them, listen to their stories, helping them with any tasks they need and actually caring for the person and not just providing a service. We like to ensure that the service users stay as independent as possible by respecting their dignity. We also have tight connections to the family members of the service users to ensure they are happy and always are kept in the loop.
Solutions 4 Care work hard on making sure that staff members have enough time in their calls to get everything done and not rush the service user which helps us create better relationships with them as we have the time to care. Not only that but we have the time to ensure the service users are living happy and comfortable to their standards.
I can happily say from the moment I started working for Solutions 4 Care the company itself is well lead and on it. Straight away I was able to start my training and get involved. This included a paid induction including seeing a selection of service users and being supernumerary with “hands on” shadowing prior to working alone which was extremely helpful. When I started this job we were in the middle of a pandemic which in itself was quite worrying however Rob and the team ensured we had all the PPE wen needed and the support.
Rob and the team are very responsive to the needs of the service users and staff members and take our needs as a priority. They respond with hands on support and quickly to any problems we may face. Not only that but they also respond to the decline of service users by keeping a close eye, informing family and finding the right interventions.
Overall, Solutions 4 Care have been a pleasure to work for and I really enjoyed working with an extremely friendly team who are always there for each other. Not only that but I have also been able to gain extremely relevant experience for my future career into Social Work and I would like to thank Solutions 4 Care for that opportunity.
thebestof.co.uk
Source: thebestof.co.uk
It is an excellent company, well run with dedicated carers who genuinely cared about as well as for my Dad. They were hard working, patient and cheerful. I would have no hesitation in recommending this company.
thebestof.co.uk
Source: thebestof.co.uk
I was recommended to Solutions 4 Care by a dear friend of mine who had previously used them following a period of hospitalisation. I too did the same, I was rushed to hospital having suffered a diabetic comas. For peace of mind & reassurance I asked for help with this excellent organisation. My confidence was shattered following the trauma I had gone throughout my long hospital stay but I had every confidence it was going to get there with the support of these angels. Each and every carer that passed my doorstep was out of this world with care, understanding, compassion and empathy towards my rehabilitation, I'll be 100% honest that I had very little faith in myself and the care team getting me back to my normal self but with a few visits from these wonderful carers I was soon proven wrong. They maximised my independence always ensuring I was safe but they would encourage & promote self care to enable me to gain my strength & belief again in myself. Nothing at all was ever too much trouble. They liaised with my gp, district nurses and even the community physiotherapist's to ensure my care was seamless. Each and every one of the team (even the manager Rob would visit time by time, which to me tells you a lot about the company that the man at the top wasn't too proud to get his hands dirty by visiting his customers, he too made me feel safe & WELL cared for) they all had the personal touches to make them a first class service. In all aspects of my care I felt that my dignity & pride was centre piece. The ladies would wash & shower me and I even had a delightful man visit to cook my meals & to ensure I had a laugh a minute & to make sure I was still smiling! They always went the extra mile to ensure everything was in hand, they would fetch me small shopping items on their way in and when taking the money off me for the items I would always have a shop receipt & I would have to counter sign with the carer for the swapping of cash. Whenever I contacted the office the staff at the end of the phone was polite & knew what I was talking about, although I had never met Tracy face-to-face there was a definite rapport at the end of the phone that gave me the confidence to know my requests were going to be sorted.
From the day Rob came out to do his assessment visit I just knew these people were for me. It's clear Rob knows his stuff and he cascades his knowledge & past experiences to his team to allow them to carry out what they do so well. The staff team clearly respect him and talk highly of him and the support he gives them. I received my care throughout this awful Covid-19 pandemic but the staff never let this get in their way of delivering such loving and caring care. I felt very sorry for them at times having to wear all the kit they did but they tried their very best to make light of this around me. I can't thank them all enough for their individual ways and the support they gave me. Thank you & keep up your AMAZING work!!! Please keep safe!”
thebestof.co.uk
Source: thebestof.co.uk
Solutions 4 Care basically do everything right.From the first contact we had with Rob we were reassured that my uncle would be well looked after and he was.Everyone employed by this company really cares about the people they are looking after and are keen to create a caring personal relationship. Nothing is too much trouble for them and they have proven more that capable of providing the services that they advertise. They are head and shoulders any of the other care companies we have used
thebestof.co.uk
Source: thebestof.co.uk
What can I say... Rob Welshman (Registered Manager) & Louise Badger (Senior Care Manager) are simply the BEST! I have worked for Solutions 4 Care Limited for 16 months now having transferred from another Walsall based care agency which is just no comparison at all. I feel an extremely valued member of their team where I feel empowered to do my job. I feel safe at work knowing that I am in safe hands with two top class managers looking over me, something I have never had before despite working in care for over 20 years. I feel completely BLESSED to be working for this company and cant thank them enough for allowing me to find myself again and be "me" in work. I feel safe at work as I know the capabilities of the managers and I know they have both us staff members and our service users best interests at heart, there is nothing they wont do to ensure that all us carers are safe, happy and well equipt to deliver the excellent service to our lovely clients. I feel totally respected and valued by the management at S4C. They are very keen to allow and encourage Learning & Development opportunities to their staff team to better our skills to deliver the second to none care & support to our clients that we do. I feel they have ALWAYS got your back and to me this security is what makes the difference working for S4C. The Managers are responsive in ALL situations relating to their staff team day or night as well as to their clients. I have never known a care agency do what they do for their clients to make their lives as safe & comfortable as possible. I had a thorough induction when I first started with them in January 2020, I have attended training courses and have had regular one-to-one supervision sessions to check on my safety & well-being at work. Throughout the COVID-19 pandemic Rob & Louise have been so supportive and reassuring towards myself & the whole staff team and have ensured that all the relevant equipment, kit and support we have needed has been there constantly throughout these horrible times and to date. I can say Rob & Louise have also given 110% to all the clients and their families, its been such hard times as we have sadly lost so many of our lovely clients as a result of COVID-19 but I can hand on heart say I have felt supported by the managers through reflection sessions, one-to-one's and team meetings. If you are looking for a career in care Solutions 4 Care is your place without a shadow of doubt!
thebestof.co.uk
Source: thebestof.co.uk
I have worked for Solutions 4 Care now for 4+ years now and have never been so happy in a job, I was new to working in care however with the support and encouragement of management and the team members I grew to love the job & the organisation. I feel so supported and have had every opportunity made available to me to excel in my job. Recently I have been in an awful situation where due to poor weather conditions and flooding on the roads whilst out at work making my home visits I was subjected to an incident that required emergency services help to reclaim my vehicle which left me unable to continue my visits. It was late at night however this didn't stop my two managers and team members pulling together to cover my calls to prevent no service disruptions to our clients and a manager turning up at the scene to support me in the height of my panic. The managers thought on their feet, responded to all parties and was on the scene within minutes and the other manager ensured the safety & well-being of the clients and the other team members on the road and ones that came out on the rest days to keep the situation contained.
thebestof.co.uk
Source: thebestof.co.uk
Its the people that make a company great and Solutions 4 Care have some great people. Always caring about my moms needs, nothing it to much trouble. Very responsive to my requests when needed, even at short notice. The business is about caring and caring is something the whole team do. Would certainly recommend you give them a call if you are in need of support for an elderly family member.
thebestof.co.uk
Source: thebestof.co.uk
Very good at communication. Very responsive to requests, and flexible service even at short notice. Reliable service. Adhered as closely as possible to the contracted times, even in difficult weather and throughout the covid crisis. Able to deal with a sometimes difficult and unreasonable client with patience and good humour. Made informative notes about service delivered and welfare of client. Left the premises clean and tidy. Highly recommended.
thebestof.co.uk
Source: thebestof.co.uk
Solutions4Care provided fantastic care for my dad who has dementia and supported my mum who was caring for him. Their support enabled our family to keep dad at home for longer than would have otherwise been possible. Genuinely caring, trusted and approachable staff who supported the whole family through a very difficult time and all this whilst the experiencing a global pandemic. Solutions4Care never let the family down, they were consistent and responded to my mum and dad’s changing needs with sensitivity and genuine empathy. I would highly recommend this care company to anyone seeking support for their loved ones in their own home.
thebestof.co.uk
Source: thebestof.co.uk
Well what can we say? You Guys are the best. From Rob to the newest member you all gave your all to my Mom who sadly we lost. We as family cant thank you enough for what you did for 'Your Dotty'. If you are looking for an organisation to look after your loved one then look no further. Our love and thanks to you all, our extended family x
thebestof.co.uk
Source: thebestof.co.uk
Rob and the team cared for mom who had pancreatic cancer but unfortunately lost her recently, can’t praise them enough they go above and beyond that goes for everyone management also, they kept me informed and supported me also, they gave her dignity when washing her, always had a smile and laughed with mom she looked forward to seeing them everyday they were like family to us, we had other carers before who mom hated coming then we found solutions 4 care what a difference if only all care agencies could be the same as solutions 4 care they are second to none I would recommend them first class service
Thank you to Rob and the team for all the care you gave mom and the support you gave me
thebestof.co.uk
Source: thebestof.co.uk
Well, what can I say about Rob and his wonderful team. They looked after mom who had Alzheimers. The care they delivered was full of empathy with lots of patients. The communication we had from them was always open and thorough, informing us of everything they did with mom or what mom did with them. Sadly we lost mom recently and their support to us as a family whilst going through those last days with mom will never be forgotten. They were there for us as well as mom. They always gave mom dignity and they became our extended family. I would 100% recommend them to anybody. We had previous care agencies with awful experiences! It is so good to find one that you can fully trust to take care of your loved one. Staff and Rob really do know the meaning of 'CARE' .
thebestof.co.uk
Source: thebestof.co.uk
Rob and his team care for my auntie and always let me know if there are problems with her medication and health. The team go above and beyond to make sure aunt is looked after. Before we had Solutions 4 Care, there where always problems with the carers, never punctual and not very caring to be honest. Rob and his team are fantastic and my aunt always tells me how well they look after her. I would recommend the team to anyone.
thebestof.co.uk
Source: thebestof.co.uk
The carers are lovely with Mom who has dementia. They are very kind and patient, understanding and anticipating her needs. They do their job cheerfully and efficiently and always keep us informed if there's a problem. Would definitely recommend!
thebestof.co.uk
Source: thebestof.co.uk
Amazing team!! The staff and management go above and beyond to provide the best care for their service users. Very highly recommended!! Leila
thebestof.co.uk
Source: thebestof.co.uk
Excellent standard of care. The Solutions 4 care team are kind, caring and very committed to delivering a first class service.
Thank you Rob and your wonderful Team.
Barbara and Jayne Anderson.
thebestof.co.uk
Source: thebestof.co.uk
Wonderfull company. My mom is extremely happy with the love and care each one of the staff has given her.
Very very happy.
google.com
Source: google.com
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