Take me back to Walsall
Colin Lee Opticians

5/5 based on 60 reviews
Latest Reviews
Have received an excellent service from the Aldridge branch and really, lovely staff. I would, without doubt, recommend Colin Lee Opticians
thebestof.co.uk
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Great service received at Colin Lee Rugeley, my 6 month old little boy got given frames from Birmingham eye hospital but needed lenses put in the guys at Rugeley were so helpful an service was really quick, they were all very helpful.
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I have been planning to change my eyeglasses a long time ago, but there was always something getting in my way (health problems, job, lockdowns). At the beginning of this year I have decided that enough is enough and that I was going to get it done. The problem now was to find a good place. I had my previous glasses made in a cheaper place, but unfortunately the quality matched the price. So one day I decided to Google "Best opticians in Birmingham". One of the suggestions was Colin Lee, so I checked the website.
What attracted me first was the fact that it is a family owned business, with a long career which in our days, when everything is designed for "single use" and companies are "appearing" and "disappearing" over night, says quite a lot (at least to me) about the quality of their services and products. The second thing that attracted me was the way the website was designed: very simple, with separate categories, looking professional and elegant. It was so simple to find information about the lenses I was looking for! What I loved was the fact that for each branch there were details about opening times, phone numbers, staff members, location. It was so simple to get an appointment!
But then it came the part that I love even more: going for my appointment at the Ward End branch was ABSOLUTELY LOVELY!!! The way the staff welcomed me and accommodated my needs, smiling all the time, being friendly, offering professional advice, showed that they were interested in client satisfaction and not only in making money. The optometrist was very professional and answered all my questions, offering helpful advice. It took a bit of time until I got the frames that suited me best, and the patience of those ladies was fabulous! The quality of the lenses is excellent and I don't regret a penny I've spent. When they found out I am working in the NHS, they were even so kind as to give me a 20% discount. Now I can't wait to go there to refill the cleaner or get new cloths because the staff is so lovely!
I TRULY HAVEN'T GOT ENOUGH WORDS TO RECOMMEND THIS FIRM AND THE WARD END BRANCH!
Thank you everyone at Colin Lee Ward End 😊
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Great service. They always go the extra mile looking after my daughters optical needs. Turning glasses around swiftly and arranging for frames to be ordered in for her to try. Great business
google.com
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Fantastic service, great range of frames. The team always go the extra mile to make sure everything is done correctly and with a smile. Would recommend.
facebook.com
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I’ve been wearing glasses since I was 5 years old, so it’s safe to say I’ve been to lots of opticians, however after using Colin Lee opticians in Aldridge for several years now, I have no intention of going elsewhere, Chris the manager and the whole team are very polite and extremely professional, the quality of service is second to none, I most certainly highly recommend this opticians, I’m sure you won’t be disappointed 👍
google.com
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Would just like to say the friendly service and the efficiency of the staff at the Lichfield branch was fantastic! Even with all the covid restrictions the staff still managed to make me feel welcome and at ease. I’d just like to add how impressed I was at all the cleaning down of everything touched, yet I was never once made to feel that I couldn’t try on “yet another” pair of glasses. Well done!
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Excellent service received after attending Colin Lee Opticians (Burntwood) for a Minor Eye injury. Nothing was too much trouble, from the moment I rang for an appointment to leaving, the service was fantastic. I felt at ease and told everything that was happening. I would highly recommend.
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The staff at Great Barr and Aldridge could not have been more welcoming and helpful. They made my little boy feel comfortable and confident in selecting his first pair of glasses. Thanks especially to Jen and Ben.
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After attending an appointment today at Colin Lee (Burntwood) and getting the same feeling of being taken well good care of which I ALWAYS do there, I decided to write a review. These guys have always gone above and beyond for me even to the point where you could only call the service exceptional. I can also say I have only ever been treated with the utmost respect and integrity, thank you to all of the staff and for making me feel I can always depend on you, kindest regards,
Sam 😎
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Due to a fall I went to Scott Arms and had eye test and new glasses ordered. The optician was brilliant,as always. However the lady helping me chose my glasses was amazing! I would love to thank her. I would highly recommend Colin Lee Scott Arms. They go over and above to help. Thank you xxxx
facebook.com
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Have to congratulate you on your amazing service during the lockdown. As a contact lens user you rang me when my lenses were due, and then hand delivered my supply of lenses having arranged it first.
facebook.com
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Have received today by personal delivery (glasses that were ordered in the very early days of the Pandemic) Colin Lee Opticians of Aldridge have performed admirably under extremely difficult conditions and I have no hesitation in recommending them.
facebook.com
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During this difficult time with Corona virus, I imagine the optician staff are working very hard. The day my contact lenses were due, I got a helpful phone call explaining the process now that the UK has gone into isolation, they dropped off my contact lenses at my house the same day, it was quite late so I imagine they are working very hard during this difficult time, so it's really kind of them to get me my contact lenses so quickly.
I've been going to the Lichfield branch for years and the staff are very kind and always so helpful. Not to mention their glasses are good quality and very stylish!
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Fantastic service at Colin Lee opticians Aldridge. Thank you to all the staff for their kindness, caring , supportive and dedication in their follow up service. Today they have managed to fix my glasses again and always do so with a smile. They are so very friendly and a great team. They are all fantastic and are highly recommended. Thank you xx
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Usually go to one of the big brand opticians but thought I’d check out Colin Lee Burntwood. It was brilliant. Really helpful, friendly and great service . My glasses were ready for collection three days after my sight test! That’s pretty phenomenal service . Highly recommended 💕
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Always had great service, great product and well priced for like for like. Tried elsewhere and never again. Optician gives you the proper time needed to be thorough.
google.com
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Helpful staff- just I did not understand why it was important to ask my partner private questions as about our relationship, the date of wedding...we just came for the eyes test/glasses.
google.com
Source: google.com
Would recommend Colin Lee to anyone needing glasses or an eye test. Found them to be very efficient, professional and very caring. From start to finish was dealt with perfectly. Special mention to Chris, pleasant and easy to get on with. Nothing too much trouble for him. Glasses were ready in 6 days, great service. Thanks to all at Colin Lee Aldridge.
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I called in today with my spectacles (I hadn’t purchased them from Colin Lee) because the arm was loose and they were so uncomfortable.
The kind friendly staff replaced the screw and straightened the frames for me too and there was no cost.
I highly recommend the friendly service in the shop and only wish my work VDU vouchers were redeemable there.
Excellent service.
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Felt very welcome at Ward End Opticians as soon as i walked in. They took care of all questions i had and were very friendly people, will definitely be returning. 👍
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I recently took my 10 year old son for any eye test and new glasses to the Rugeley Branch of Colin Lee. The eye test they gave my son was the most thorough he’s ever received ( he’s been wearing glasses for 6 years). The care and attention and friendliness of all the staff was second to none. We will certainly be making this opticians our regular branch for eye tests and glasses from now on.
facebook.com
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Honestly couldn’t recommend enough. The staff are always really friendly and kind, and I always get top quality service. Not only have I been to them for my eye tests, but also recently found out that they do emergency minor eye appointments, all covered under my GP surgery. Wouldn’t go anywhere else! Thank you Rugeley 👍🏻👍🏻
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Excellent service at the Rugeley branch of Colin Lee! the staff are super friendly and couldn't have been more helpful. Would definitely reccomend ☺️
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Rugeley practice is the best opticians by far. Wouldn't go anywhere else. professional, efficient and friendly service for me and my kids. Thanks Rugeley CL!!!
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