Parks Therapy Centre - St Neots

4.8/5 based on 246 reviews
Latest Reviews
Issac and I have really enjoyed the baby yoga class. it was really enjoyable and a lovely group of ladies.
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I've really enjoyed doing pregnancy yoga, baby massage and baby yoga with Joanna. She is very friendly. The social aspect as a first time mum in a new area has also been good.
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I can't rate this service as after waiting over a week for an appointment, it was then cancelled 30 minutes before. Was offered something well into next week and was told that cancelled appointments are an ongoing issue for them. That doesn't really help me though, does it. Do they only have the one physio? The rating I can give is for the pre-service quality, which in this case is poor, although very apologetic (hence 2 stars not one!)
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Reply from Parks Therapy Centre - St Neots:
Thank you for the above feedback. Whilst this is not a true reflection of the services we provide, your feedback is appreciated and acknowledged. I have looked in to your case further and it seems there has been some miscommunication somewhere along the way. Our reception team advise me that your appointment was unfortunately cancelled as our full time physiotherapist has been off unwell with the sickness bug which has swept through the clinic and country like wildfire. We have 4 additional physiotherapists that also work at the clinic part-time which in turn totals and extra 40 hours per week on top of our full time physiotherapist. In addition to this, I myself usually provide sickness cover but I am currently on holiday, therefore I am not able to provide this service on this occasion. The reception team advise that you were offered appointments on the following Mon, Tues & Wed (1, 2 & 3 working days later) but unfortunately you were unable to attend these. Unfortunately, your appointment was first thing on a Friday morning which left only a very short time to cancel/telephone you once the physio had notified reception that she was unwell that morning. A discount was also offered if you wished to re-book, however I believe you declined this. I hope this clearly justifies the events which lead you to make this review. We provide a high level of service in all aspects at Parks Therapy Centre, however, sometimes there are instances where things are unfortunately out of our control and all we can do is apologise for the inconveniences caused. Kind regards, Parks Therapy Centre
Amazing service, always happy smiley staff and treatment is always brilliant. Thank you!
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The experience I had was very useful and helped me greatly. Would recommend. The staff are very polite and professional.
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Really happy, definitely helps.
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First visit to see Terry, thought she was amazing. I had a bad chest and she got my chest clear again and the relaxing feeling I can't explain but it feels wonderful. Relaxed.
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Jo takes time to understand your whole physical problem. She has helped me to become active again. Would definitely recommend.
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I found the physiotherapist at Parks Therapy superb! My therapist was extremely knowledgable about my injury and gave me great advice. He was also very understanding about what I had done and has given me realistic expectations on recovery. What I really liked about the appointments was that there wasn’t a sell sell sell approach it was a see how you get on and we are here if you need us approach which I find refreshing!!! I would highly recommend a visit if you have aches and pains or sports injuries like me!
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Parks Therapy Centre - 5 Stars
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I bought my daughter due to a sports injury and saw Ivan who straight away made her feel at ease and explained everything he was doing. I really liked how he spoke direct to her. Thank you.
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Excellent treatment, lovely physiotherapist, enjoyable experience.
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The professionalism shown was at a very high level, they showed compassion and understanding and have been very friendly. Highly recommended!!
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I feel I have received excellent service so far from the physio service, but feel I need to see a doctor now.
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I would give parks Therapy Centre 5 Stars.
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Happy with the treatment and care I have been receiving.
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Great service and advice. Would recommend highly.
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Very good therapist, Jo Woods attending for nearly 4 years.
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Fantastic advice and help after my operation. Great service!
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Jo has been fantastic, helping with a knee and shoulder problem. Professional and knowledgeable throughout, great service.
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Very helpful with service and treatment given, will use Parks again.
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Thank you for the repeated help. All feels fine again now.
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Clear instructions on exercises. Very patient and efficient. Thank you.
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I came to the centre having difficulty walking and even after one appointment was able to more more easily.
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Excellent service, always made to feel welcome and nothing is too much trouble.
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Suffering from a Sports Injury?
10/11/2013

There are many reasons that someone may need to visit a physiotherapist. Maybe you have a bad back, a ‘clicky’ hip, whiplash, foot conditions, muscle tears - the list just goes on and on. Whatever your... Read article
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In March 2017
Hannah B said

Friendly, informative and helpful service from Lee. Thanks very much!