Elite Warm Roofs St Neots

4.8/5 based on 25 reviews
Latest Reviews
Had our conservatory fully refurbished and windows replaced throughout the house in September. Excellent results. Obliging, friendly workers. Couldn't be happier. Apologies for name that I use with Google. We live in Huntingdon. PE29 6--.
google.com
Source: google.com
We had been thinking about getting a new conservatory roof for some time and saw an advert on Facebook for Elite Warm Conservatory Roofs, we liked the look of it so contacted them for a quote.
Jason the salesman arrived a couple of days later as arranged, he was very knowledgeable about the product and showed us samples of the materials and the SIP panel system they use. This seemed like the best one we had seen and after Jason’s reassurance and enthusiasm for the product, we placed the order and were given an estimated installation date of August 21.
The roof was manufactured and installed on schedule and we honestly could not be happier with the end result.
The installer James and his assistant Olly worked extremely hard and were very friendly. It was obvious from the start that James was very experienced and his attention to detail was amazing.
The workmanship was spot on and the roof looks fantastic inside and out. I can't think of a single negative thing to say.
Well done Elite Warm Roofs and thank you.
google.com
Source: google.com
Well I have to say that I have been really impressed with this company, and being in a trade myself, at times I can be a little critical. I can't crticise Elite Warm Roofs. We looked at various companies to remove the glass roof of our conservatory and fit a new solid roof. Having the salesman round with an example of the product they use, and an easy non-pushy manner, they didn't really need a sales pitch - it speaks for itself.
The price was fair and we went for the more expensive slate looking tiles than the ones that have the 'ashfelty look' and I am not dissapointed that we spent the extra little money in doing so.
The communication from start to finish has been brilliant! Regularly updated with dates when they will be attending and what they will be doing. The work is of a very good quality, the workmen themselves -honest, reliable and good workers. The plastering that followed was of an equally good standard and again great communication. To be honest I can't fault them and I would certainly recommend them as a solid reliable and professional company.
google.com
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A big thank you to all the staff at Elite. From start to finish everyone has been very professional, helpful and friendly. Nothing has been too much trouble. The installation team have done a fantastic job and we are delighted with the result. We have found a massive difference in the temperature of our conservatory already and looking forward to using it all year round. We would highly recommend Elite - an excellent product at a great price. Thank you again.
Andrew & Sandra Davies
google.com
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I contacted Elite over a year ago as I was interested in how much a conservatory would cost. Not only was Roy straight up about the prices I also felt comfortable with how they talked through the process of what happened and when, and when payments were due. I went off to find more quotes but came back to Elite as I felt happiest with their quote and no awful sales techniques that I had from other companies. Glad I did as when the worked started they made sure I had minimal interruptions and they did a good job. So pleased with their work and professionalism. My conservatory is a delight to be in and I'm looking forward to spending my summer working in that room. Bonus points in that they are also helping us with a hedgehog project on Loves Farm where they are supplying offcuts of roofing materials to help us create 40+ hedgehog homes. If I could give them 6 stars I would!
google.com
Source: google.com
We’ve just had an elite warm roof fitted on our 15 year old conservatory. Difficult to tell how well it will keep warm in winter and cooler in summer, but it’s certainly a nicer place to be and now feels like part of the house rather than something stuck on to the end that could only be used for a few weeks a year.

They talked us through options, no hard sell and explained the process along with lead times. The fitters were excellent and carried out the work well, all arrived when they said they would and left minimal mess etc… the contractors used are a credit to this company.

All in all, it took about 7 weeks to be manufactured and it was completed in about 5 days with a plumber coming along slightly later to fit a radiator.

We chose at the very last minute to go with a slate roof… the tiling choice is probably the hardest bit about the process as it’s difficult to imagine how it will look against brick work and existing roof materials. I would recommend spending more and opting for the slate type, which comes in a variety of colours as it just finishes it off far better than the standard ones.

A very good experience. If I were to offer one improvement that they could make, it would be to give a better visual understanding to the customer, whether that be some more videos of different finishes rather than a brochure. The website has some pictures, but they aren’t really high-res enough to get an understanding of the quality.

If you plump for a warm roof, these are the guys to use.
google.com
Source: google.com
This company I would highly recommend 100% - Their work is outstanding it has made a huge difference to the lighting of the house. All staff including the fitting team were so helpful and lovely. I saw their previous work before hand just to see the type of works they do but I was overly impressed! Would really recommend
thebestof.co.uk
Source: thebestof.co.uk
Where to start with our experience with Elite Warm Roofs, one of the worst companies we have had the misfortune of dealing with.
All started well when the salesperson provided a quote back in November 2020 to have our conservatory roof replaced. Our deposit was swiftly taken, and then we heard nothing back - it took over two weeks of chasing just to get a receipt for the deposit and then there was no communication regarding timescales for installation. We would have been happy if they had informed us that they were experiencing delays and we would be looking at a few months, but they just kept suggesting dates which would then change.
Communication with management and admin staff was appalling throughout and when the roof was finally being installed, the fitters experienced several problems and short delays in installation as several initial measurements were incorrectly taken. However, credit to them (Jason and Sam) as they persevered with such professionalism.
After the roof was installed, we then had problems opening one of the Velux windows and notified Elite Warm Roof immediately. It took them two weeks just to inform Velux who came out and rectified the problem within 48hrs. Velux then measured the roof and informed us it had not been erected to the correct pitch\angle and so Velux does not guarantee the windows for any water damage/ingress. For those of you that have had new conservatory roofs installed by Elite Warm Roofs, we urge you to check the roof pitch, so you do not experience the same problems we have.
We have contacted Elite Warm Roofs several times for confirmation on how to resolve this but almost two months later, we have not even had the courtesy of a response from management. Roy the Director\ General Manager, has ignored all our emails and has only ever contacted us for payment. Absolutely disgraceful attitude from management.
We would not recommend this company to anyone – there are numerous other more professional ones out there. Elite Warm Roofs’ customer service is non-existent, they are clearly only interested in making a profit and are not concerned about rectifying problems when they arise. Please do not risk your hard-earned money, home or sanity on them.
We are now seeking legal advice on this unresolved matter
thebestof.co.uk
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My husband and I have wanted to change the roof of our conservatory for a while but never found the right company - until Richard from Elite Warm Roofs came to see us . He was genuine , friendly and knew his stuff ! Fantastic job by Jason and Sam - tremendous duo! So pleased with the roof . The whole team were amazing, thank you so much ! We love it !! Couldn’t have asked for anyone better. Awesome job , can’t recommend this firm highly enough - choose them and you won’t go wrong !
google.com
Source: google.com
So. My wife and I have been after some one to replace our conservatory for years.
We never had the money to do it but now the kids have grown up a bit and we have some spare cash we took the plunge.
Richard Fairbanks came round and we knew straight away we were going to be in safe hands. Nothing was a problem, there was never any pressure at all it was all very very easy. Richard was and still is at the end of the phone. So we went for it.
The fitters turned up bang on time and everything went without a hitch. We are over the moon.! The cherry on the cake was the fact It so happens that we were in the market for a new kitchen too and Richards guys could fit it for us as well.!! What a fantastic job they did for us. Peter is a total genius.!
Thank you Richard, Peter, Josh ,Roman and the young apprentice (sorry, didnt get his name). Absolute stars.
Would I recommend? 100% I would. Absolutely fantastic service from beginning to end.
Nick and Ceri.
google.com
Source: google.com
Where do we start from beginning to finish 5* all the way was informed of the quality of the materials to be used and was assured that our cold conservatory will be nice and warm once finished fitters arrived on time and once they resolved the problem that confronted them the roof was on the same day and waterproofed finished the next day and cleaned through out excellent once finished was visited by Colin who walked round with me and noted any minor items to be finished and went the extra mile on another issue to be resolved
So all I can say is if you have a cold conservatory give elite a call you won't be disappointed
google.com
Source: google.com
Outstanding from start to finish. The sales and design team created a space that we absolutely love and our professional construction team Adrian and Ryan were a pleasure to have around. Aftercare service and communication has been brilliant. I love showing off my new room which seamlessly feels part of our house now and not a “stuck” on conservatory that we couldn’t use in the winter. Our room feels as warm as the rest of the house. Love my full height windows... I could go on all day😊
google.com
Source: google.com
A pleasure to deal with from start to finish. No ‘pushy’ salesman at the start of the process - which for me is always a real turn off.. Less than 2 weeks from site survey to completed job. Everyone turned up when they said they would.. made very little mess.. and any mess that was made was all sorted out before they left site.. Even going as far as replacing a plant pot which got damaged during the process.. Everyone I’ve dealt with has been a true professional.. only gripe is Ricky’s singing . We won’t be seeing him on Xfactor any time soon! 😉 I really can’t commend them highly enough
thebestof.co.uk
Source: thebestof.co.uk
I am very happy and over the moon with my new Warm Roof. I was a bit sceptic weather to get this done, but it now turns out was the best decision I made. I don't have to have any heating on my conservatory at all, it is now a room I can use every day. I would like to thank Elite Warm roof for their efficiency, tidiness, politeness and hard work. I will definitely be recommending them to my family and friends. Thank you again, Mrs M
thebestof.co.uk
Source: thebestof.co.uk
I have to say that the whole experience from my initial contact through Facebook, to completion of the work has been outstanding. Graham the fitter is a credit to the company and I will have no hesitation in recommending and using you in the future. Customer service at its best, well done to all at Elite from a very satisfied customer!
thebestof.co.uk
Source: thebestof.co.uk
We found this company to be very professional. The staff were hard workers, tuning up on site early and working all day long, leaving the site spotlessly clean after them - Nothing was too much trouble for them, we would not hesitate to recommend this company to anyone.
thebestof.co.uk
Source: thebestof.co.uk
We recently had our old plastic conservatory roof replaced with an Elite Warm Roof, this was done in the hope we could use it more, as it was too hot in the summer and too cold in the winter, so not used much at all. We had received a quote from far more well-known company but had dismissed them immediately as they offered a £5,000 discount if we signed on the day! Elite were professional from the start of design, agreeing a price so no surprises through to the process of Installation. All window sills and floors were fully protected while work was in progress. Workmanship was to an extremely high standard incorporating Carpenters, Roofers, Plasterer and Electrician and this is reflected in the finished article that is now very much a pleasing part of the house. Is it warmer in the winter: undoubtedly Yes, and we now look forward to much more use when summer arrives.
Far better than expected and could not recommend Elite highly enough.
Mr Mrs Porter
Ellington
thebestof.co.uk
Source: thebestof.co.uk
Just to thank Elite Roofline for a really good job well done.
Graham worked really hard on his own and kept us informed at all the different stages. He`s an asset to the company.
thebestof.co.uk
Source: thebestof.co.uk
I had a leak in my roof that was coming through to my bedroom. I found this company from this website and telephoned. Scott came round and identified the problem and what needed to be done to put it right. As I was due to go on holiday the following week, he arranged for one of his team to come and make it temporarily watertight .After I returned a mutually convenient day was arranged for the repair to be done. Graham & Connor arrived by 7.30am and just got on with the work very efficiently. I am very satisfied with the manner in which the work was carried out and would have no hesitation in recommending them.
thebestof.co.uk
Source: thebestof.co.uk
We chose a local Company to ensure a local service and we were not disappointed. The sales pitch was clear and concise so that we knew exactly what we had ordered. The price was good without any added extras too. The installer was on time and reassuringly competent keeping us informed at every step. At the completion of the task we had no problems at all. Overall the work looks good and is good in my estimation. We thoroughly endorse this Company, thank you for a job well done.
thebestof.co.uk
Source: thebestof.co.uk
Quality and service at its best! Massive thank you to all 😊 There is a lot to be said for customer service these days
thebestof.co.uk
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Very pleased with the price and quality of the product (new front door) and the professional fitting. Happy to have done business with a good local company.
thebestof.co.uk
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Very happy with the work carried out and the communication provided! Everything was explained fully which made the whole process very easy
thebestof.co.uk
Source: thebestof.co.uk
Very pleased with work done, estimates, communications and they delivered according to the promised timescales, I had 5 dormers clad in Marley Eternit cement-board (one dormer was insulated and internally plastered), a front door opening + steel + brickwork, and new gutters throughout. Would recommend to all my friends
thebestof.co.uk
Source: thebestof.co.uk
you had been recommended by friends in Haverhill and we would surely do the same to any of our friends. From the initial visit to the end product everyone was a pleasure to have in our home. The workmanship, tidiness and thoroughness was excellent and we have been really pleased with the finished thing. Thank you
thebestof.co.uk
Source: thebestof.co.uk
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