I would like to thank the Alarmsmiths team for the work they have done, providing great support and information throughout our Alarm and CCTV installations. From the initial visit with Simon to discuss the options, through to the installation by Matt and Matt they were very professional. The guys were efficient and tidy, even very patient with my two unruly dogs! Matt (Matthew) took time to up date me throughout both installations on their progress and confirm all the options that had been chosen. A great job guys, thank you so much.
For the last 10 years we have used Alarm Smith and have always had top customer service. We have recently had a new system fitted and could not be happier. Chelsea does a lot of our servicing and she is a delight and always answers any questions we have. I could not recommend Alarm Smith any more and will continue to use them for many years to come.
Can't fault the team at Alarmsmiths. They have supplied to us out of the area too and the aftercare has been brilliant. Would highly recommend to anyone needing alarm, cctv or entry systems. They know their stuff!
In August 2018, Vital S said:
Very professional and friendly staff the dealings I have had with Alarmsiths has only ever been positive.
Terrible customer service and after showing them a lot of loyalty, referring them to other customers we were left with a terrible mess of wires, holes in walls and a monitor and recorder left dangerously on a kitchen worktop.
It seems once they have been paid they loose interest in keeping their customers happy!
Reply from Alarm Smiths St Neots: Alarmsmiths Ltd Hi Joanne we are sorry to hear this.
Alarmsmiths has over 1500 very happy customers.
As already discussed with you we simply put the CCTV equipment on the kitchen worktop where your electrician had installed the cables.
We simply priced to 2nd fix the system for you.
The system was in for several weeks and was handed over to you before you asked for us to quote to put it up on a shelf and bracket for you which we have done.
We also installed a WiFi link free of charge for you as your electrician had not put a cable in as a gesture of good will.
We are perfectly happy to put everything up on the wall for you as per the quote given and I left a message for your husband to call me after I’d spoken to you to sort this out but have never heard anything from him.
Again sorry for you dissatisfaction and please feel free to call us if you would still like us to sort things out.
In December 2017, Sarah M said:
Used Alarmsmiths for my home and business security, very happy with the service and professional approach. Would recommend them.
We recently decided to have an Alarm system fitted for our house in Great Staughton. We wanted to use a local company, so we contacted Alarm Smiths. Simon came out to do the survey, he was very polite and helpful, and advised us on the best system for our needs. We agreed a price with him, and less than 1 week later a lovely lady called Chelsea came out to fit the alarm system. We were very happy with the service Alarm Smiths provided, and would definitely recommend to friends and other people in the St Neots area. Thanks again Simon and the Alarm Smiths team :)
Anyone looking for a quality alarm or CCTV system, then look no further than Alarmsmiths. Of all the Alarm companies I contacted for a quote, Alarmsmiths may not have been the cheapest, but they have been the most professional & helpful company I have dealt with. The old saying "you get what you pay for" is very much applicable here. Thank you to Simon for taking the time to perform the initial site visit and provide the quote, and my biggest thanks to both Matthew & Chelsea for the hard work they put into the installation of the Alarm & CCTV system I wanted. Their work was to an extremely high standard, always cleared up after themselves, always had the time to answer my questions. Nothing was too much for them. Do yourself a favour, look no further than Alarmsmiths - you will not be disappointed. Highly recommended.
Recently had a wireless alarm fitted by Alarmsmiths and we are very happy with the service from start to finish. Simon was excellent talking us through all of the options available and worked with us to get exactly what we wanted. Our engineer Matthew who fitted the alarm was great and did a fantastic job explaining how the system works and set it up perfectly. All round, extreamly pleased that we chose Alarmsmiths and would highly recommend them.
Looked in "Best of St Neots" for good alarm firm. Simon & his installation team did a first class job from the initial quotation to the quality of the installation.
Can recommend without hesitation.
In August 2009, said:
I would like to thank you on behalf on myself and my team at Brightvisons Ltd for the excellent standard of work and professionalism extended to us when you took over our alarm contract.
The transfer of our system went extremely well and is operating smoothly.
After experiencing so many frustrations over the previous year with our alarm system its refreshing to know its now in very safe hands.
I look forward to working with you over the next few years and wish your business continued success.
We have used Alarm Smiths to install a new electric gate system the work was carried with no fuss or bother. Workmanship was excellent Simon knows his products and explains eveything. Itʼs comforting to know he gives a 24hr emergency services and he is local. Would recommend him to anyone.
simon, installed our alarm system after being recommended by the white horse, eaton socon, carried out work to a high standard without interruption to business. we would use and recommend to anyone who requires security system
shane kidd - lifting equipment & services ltd
Simon did a brilliant job for us last year replacing our entire alarm system and were really pleased with it. Heʼs a great worker, always arrived when he said he would and made a quick tidy job of it all. A really nice guy to have around, helpful and explained fully how to use the system. Would certainly recommend him, well we have!
P & T Milson
Simon took over the contract for our Alarm systems and we havnt had a problem since. He turned up when he said he would and completed the job when he said he would. Cant faut the service he provided and we now welcome him back most weeks as a regular at the White Horse. Couldnt recommend him more highly
We first used Simon of alarm smiths in december 07 on our house we had built. Simon proved to be reliable and professional and since then has installed many more systems for us and as a company we would highly recomend alarm smiths for any security installation.
Simon has just finished fitting our alarm system. Despite our initial worries about having the edges of our new carpets lifted for wiring, he has done what he promised and they look as they did before he started the work! The alarm system works well, is easy to use and Simon completed the work in a timely fashion with no mess or damage. Of the 3 companies we contacted for quotes, he was the one who impressed us the most, no hard-sell from this guy, just confidence in his ability to do the job at a competitive rate. Thanks Simon.
Simon did a great job for us, left everything working perfectly first time. Heʼs really friendly, reliable, and doesnʼt do the "hard sell" like some companies do. Itʼs also great to know that he lives in St Neots so really can back up his promise for out of hours emergency service if we need it.
Excellent workmanship, very helpful and competitively priced. Arrived promptly and the work carried out was neat and tidy and he only left when everything had been installed, tested and fully explained to me.