Alarm Smiths St Neots

4.7/5 based on 43 reviews
Latest Reviews
The installation was excellent, the members who did the installation was extremely, competent, friendly and courteous. This new system is a big improvement over the previous one and we really liked the previous one
Thank you Alarmsmiths for the super alarm system.
google.com
Source: google.com
Been a customer for four years.

Excellent installation, reliability been great, yearly service on time and absolutely brilliant staff from office to engineers.

Only ever had one problem (which prompted this review), a faulty sensor. Called office, same day engineer called. All sorted.

In this day and age that level of service is exceptional and commendable

Six stars 🌟 🌟🌟🌟🌟🌟
google.com
Source: google.com
We've been customers of Alarmsmiths for two homes and for 15 years now and can honestly say that their customer service and their installed systems are excellent. Today we've had a fault on a bell box that has lasted 11 years (well outlasting it's two yr warranty) and they have been and replaced it within an hour of reporting it. Their engineers are knowledgeable and friendly and their office staff are lovely. Such a helpful and reliable team. We would thoroughly recommend them if you're thinking of getting an alarm system installed.
google.com
Source: google.com
Excellent service. Called at 9.00am, been round and job done by 9.45am. Can't ask for better! 5 star service.
google.com
Source: google.com
Simon and his team at Alarmsmiths are brilliant. They came out to help me at very short notice and so helpful. Really rate them, nothings too much trouble - thank you 🤩
google.com
Source: google.com
Excellent.service had my system for over a year now so smooth,very reliable and great little app on your phone.
Competitive prices as well.
google.com
Source: google.com
Fantastic service, from our first contact with Simon, to Matthew coming out to service and update our security system. Would highly recommend Alarmsmiths.
google.com
Source: google.com
Simon &his team at Alarmsmiths Ltd have installed new CCTV cameras for our new Parish Office. Alarmsmiths were able to work with the building contractors to install the cabling. Simon's team were polite, patient and very efficient. We are very pleased with the installation and would recommend Alarmsmiths for CCTV installations.
google.com
Source: google.com
Alarmsmiths provided us with a speedy call out, a comprehensive and competitive quote and a full new alarm system. It was a pleasure to have such a considerate expert in our home, friendly, polite and meticulously careful. Thank you!
google.com
Source: google.com
Fantastic service as always. Our alarm issue was resolved quickly and professionally today. A superb friendly team. Thank you.
google.com
Source: google.com
Alarmsmiths responded promptly to our urgent security issue today. They quickly understood the issue, obtained replacement parts the same day and were professional and helpful throughout. I thoroughly recommend them.
google.com
Source: google.com
They know their systems well and did what was expected.
google.com
Source: google.com
Great customer service from enquiry through to handover. The installation of both alarm and CCTV system is very neat and tidy. A friendly and personable service.
google.com
Source: google.com
I would like to thank the Alarmsmiths team for the work they have done, providing great support and information throughout our Alarm and CCTV installations. From the initial visit with Simon to discuss the options, through to the installation by Matt and Matt they were very professional. The guys were efficient and tidy, even very patient with my two unruly dogs! Matt (Matthew) took time to up date me throughout both installations on their progress and confirm all the options that had been chosen. A great job guys, thank you so much.
thebestof.co.uk
Source: thebestof.co.uk
We have used Alarmsmith over the years and just had further work completed. They gave a quick response and came back with a competitive quote. The staff are always friendly (Both on site and in the office). The work was completed quickly and with little or no mess. I would recommend them to anyone. A very professional team.
google.com
Source: google.com
Highly recommended. Good service, efficient staff and good after care service.
google.com
Source: google.com
For the last 10 years we have used Alarm Smith and have always had top customer service. We have recently had a new system fitted and could not be happier. Chelsea does a lot of our servicing and she is a delight and always answers any questions we have. I could not recommend Alarm Smith any more and will continue to use them for many years to come.
thebestof.co.uk
Source: thebestof.co.uk
If you need alarm, cctv or entry systems then look no further than Alarmsmiths. Simon and the team are so helpful and thorough and I welcome their no nonsense, honest approach. Would highly recommend this company. In fact, I have and others are just as happy! Keep up the good work :)
google.com
Source: google.com
Can't fault the team at Alarmsmiths. They have supplied to us out of the area too and the aftercare has been brilliant. Would highly recommend to anyone needing alarm, cctv or entry systems. They know their stuff!
thebestof.co.uk
Source: thebestof.co.uk
Very professional and friendly staff the dealings I have had with Alarmsiths has only ever been positive.
thebestof.co.uk
Source: thebestof.co.uk
We got burgled on Christmas Eve. They came around in-between Christmas and New year's when they were shut. They installed a very good system very clean work. A*
thebestof.co.uk
Source: thebestof.co.uk
We got burgled on Christmas Eve. They came around in-between Christmas and New year's when they were shut. They installed a very good system very clean work. A*
google.com
Source: google.com
Really happy with our security solution and aftercare. We get prompt responses and service on the occasion we need a call out (battery replacement and power cuts etc)

Lovely bunch of people too!

Highly recommend.
google.com
Source: google.com
Terrible customer service and after showing them a lot of loyalty, referring them to other customers we were left with a terrible mess of wires, holes in walls and a monitor and recorder left dangerously on a kitchen worktop.
It seems once they have been paid they loose interest in keeping their customers happy!
thebestof.co.uk
Source: thebestof.co.uk

Reply from Alarm Smiths St Neots:
Alarmsmiths Ltd Hi Joanne we are sorry to hear this. Alarmsmiths has over 1500 very happy customers. As already discussed with you we simply put the CCTV equipment on the kitchen worktop where your electrician had installed the cables. We simply priced to 2nd fix the system for you. The system was in for several weeks and was handed over to you before you asked for us to quote to put it up on a shelf and bracket for you which we have done. We also installed a WiFi link free of charge for you as your electrician had not put a cable in as a gesture of good will. We are perfectly happy to put everything up on the wall for you as per the quote given and I left a message for your husband to call me after I’d spoken to you to sort this out but have never heard anything from him. Again sorry for you dissatisfaction and please feel free to call us if you would still like us to sort things out.
Used Alarmsmiths for my home and business security, very happy with the service and professional approach. Would recommend them.
thebestof.co.uk
Source: thebestof.co.uk
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