Thank you Katrina, Amber and Sam at Katrina Kitchens! We wanted a wooden kitchen and did not really know exactly what style etc we wanted. After meeting Katrina and Amber they helped us tremendously with our final choice. The result is the most fantastic bespoke kitchen. It is pure quality, and the most precise and expert fitting by Sam that you could have. To say we are very pleased is an understatement. A great kitchen and lovely people to deal with. PAULINE & PETER
Amber Furniture designed and custom made wardrobes for me. The design was excellent with expert advice helping me achieve the best wardrobes for the space.
Sam fitted them with superb attention to detail. The service from Amber and Sam from start to finish was brilliant and I recommend them highly.
We cannot fault Katrina kitchens at all. We received a completely bespoke design which we are 100% happy with.
Katrina was extremely knowledgeable and had ideas that we had never considered. She was very flexible with her service, especially when it came to us changing our minds about different aspects! The design and installation was very timely and extremely professional.
In terms of price, we were very satisfied and in comparison to other "big name retailers" were more than comparable, especially as the units were all solid wood and custom made to our exact requirements.
We always try and use independent local businesses where possible and would not hesitate in recommending Katrina Kitchens.
We have had a beautiful custom kitchen from katerina and various pieces of bespoke furniture over the past 10 years we couldn't be happier with the quality and the customer service from Katrina and amber a great family team,
Nothing is to much trouble, every detail was exact to our request there products are to a high quality We would shop any where else for solid custom furniture
Very reasonable prices.
Katrina, Amber and Sam are trustworthy, honourable and totally professional. We now have a beautiful, all wood bespoke kitchen which perfectly suits our cottage and looks stunning. We are thrilled with it. Katrina and Amber took great care to ensure that they produced exactly what we wanted with regards to planning, design and details, offering guidance and ideas where needed. Nothing was too much trouble. Sam worked quickly and to a high standard to fit everything perfectly, despite our 'quirky' walls and floor. I would thoroughly recommend them to anyone who wants a high quality kitchen made out of real wood, at both a realistic and affordable price.
My father needed a bespoke kitchen fitted that would be in character in a 16th century house, and Katrina Kitchens provided an outstanding kitchen, which was fitted to a extremely high standard by Sam. The experience was completely stress free, friendly and fully supportive throughout. I would recommend to any friends and family.
I am absolutely delighted with my new kitchen. Katrina provides a fully bespoke service at a very competitive price so that I was able to afford exactly what I wanted without the constraint of standard unit sizes. The extra bonus is being able to order matching pieces , in my case a kitchen dresser. There were a couple of glitches after installation, but these were dealt with quickly and efficiently. I would recomment Katrina's Kitchens unreservedly.
We highly reccomend katrinas kitchens ....fantastic service from katrina designing our kitchen to the kitchen being installed .. brilliant service , staff and craftsmanship.. fantastic quality to our bespoke kitchen .. fantastic friendly family run business .. highly reccomend .. ***** service ☺
We've recently fully renovated our kitchen. The service from Katrina and Amber was first class from the very first meeting. They had great ideas in terms of design, colors, unit configuration etc. and incorporated all of our thoughts as a priority. The quality of the kitchen is fantastic! Fitting was remarkably quick and the workmanship was excellent! Incredibly flexible to any last minute changes and any questions we had were always positively welcomed. Would highly recommend for anyone looking to freshen up their homes.
Katrina and Amber are amazing, the energy and attention to detail they put in to make sure you get the perfect kitchen is unrivalled. Sam, the fitter, works like a whirlwind and I couldn’t have been happier with our final kitchen
Just wanted to say what fantastic service I had when having a kitchen design by Katrina, nothing was to much trouble and spent a lot of time with me, I will definitely be telling everyone about this wonderful family run business.
We have a beautiful reclaimed pine kitchen with granite tops purchased from a wonderful business! What delightful, honest and truly professional people to work with. Katrina was amazing with her suggestions and design. Sam did a brilliant job with the fitting and Amber was there for any extra needs. All done and fitted to suit us. I can sincerely recommend them.
We purchased a large double larder from Amber about 2 years ago, which was kept in storage until we finished our kitchen renovation about 18 months ago. We had been absolutely delighted with the larder and the service we got from Amber with the purchase was second to none. We had bought lots of items over the years and had always been pleased , hence our last larder purchase.
Unfortunately, one of the chrome hinges snapped/broke, about 4 months ago, which was not a problem, as we understand things like this can happen. I initially searched on line for a replacement but couldn’t find one. I phoned the shop for help and after visiting the shop I was given a replacement gun metal hinge to use temporarily as Katrina explained that they didn’t have any chrome hinges in stock. Katrina pointed out to me that I wouldn’t be able to get a replacement hinge in the UK from anywhere else as they are the only shop that as has this type of hinge supplied to them. so I was totally reliant on them finding a chrome replacement, else I would have to replace all 8 hinges. Katrina told me that she would call me when she had the replacement hinge. We never received a call as promised but we were not concerned as we knew we could pop in and pick one up if we were near the shop.
Yesterday another hinge snapped/broke. We phoned the shop and my wife initially spoke with Katrina, politely explaining the situation but handed the phone to me as she found Katrina’s tone snappy and arrogant. I also received a very rude encounter with Katrina, which I did not let get the better of me. Katrina, said she would check to see if she got one and would call me, which is what she did to inform me that she had found just one chrome hinge.
The crux of my dissatisfaction is that near the end of the call, Katrina asked me how how many hinges would I need and mentioned that I most probably would need a few, especially as 2 had now broken. she abruptly asked why would I need more than 1 hinge, if there are no more broken. I said that due 2 hinges already braking in the last 2 years they may be inferior. Well, the response I received was absolutely disgusting. Katrina, said , I suggest that you go and buy new hinges from somewhere else and that she would keep that her hinge to herself the call ended.
Our house is full of purchases from over the last 30 years from the shop and we have always had a great buying experience. This after service has flattened me and totally turned my views. So rude and totally unprofessional.
Reply from Emma R: From Katrina Kitchens: "I am sorry Mr W found my tone rude. As always I did everything within my power to provide Mr W with the chrome hinge he required, I returned his call immediately and offered to post the hinge he had requested to his home address free of charge. He then demanded several hinges (which I did not have), telling me the hinges were inferior (obviously not as he has furniture that he purchased from me over 30 years ago). I had to draw the conversation to a close as he had become very aggressive, in spite of this I still wished him a good day. Kind Regards Katrina"
In October 2017, Helena H said:
I can't recommend Katrina Kitchens in Prees Green highly enough. Excellent craftsmanship, superb customer care and bacattention to detail. Our new kitchen is everything I wished for and more. The whole process from idea to finished product has been so easy and free of stress - in fact, it has been a joy. I can't wait to get back to cooking! Thank you Katrina for your practical ideas and 'can do' approach. And thank you Sam for your carpentry genius. I think it safe to say we will be coming back to you for other furniture for the rest of the house. I'm delighted!
In September 2016, Dave T said:
We've loved working with Katrina and Sam on our new kitchen. Their approach is simple, and enabled us to imagine a new kitchen with all our ideas incorporated - including hidden drawers to improve the line of the cupboard doors, and funky fold-away doors that hide kitchen clutter (toaster, microwave, coffee maker).
They were careful to advise us on material choices and design possibilities, but didn't try to make us choose anything we didn't want.
During fitting, Sam was a dynamo - he just got on with delivering a superb finish, incorporating any small amends to the design as we went along.
Our kitchen wasn't straightforward - it's an old house and there are 'funny bits', and we had our units straddle a step into the dining room area. These were all dealt with either in the pre-build or on-site.
We are very pleased to recommend Katrina.
Reply from Amber Furniture & Katrina Kitchens: Thank you so much for taking the time to review us, its always means a lot to get feedback, and always helps when we have such great customers.
In September 2015, Louise R said:
Katrina, Amber and Sam did an excellent job of delivering a first class product which arrived on time and was installed to a very high standard by competent and friendly staff. So far, all our visitors seem to be as delighted as we are and are 'wowed' by the end results. We chose Katrina Kitchens over other proprietary products for the build quality which has more than lived up to our expectations and means that we'll surely be enjoying our kitchen for many years to come.
Reply from Amber Furniture & Katrina Kitchens: Thank you so much for taking the time to write such a lovely review. It was an absolute pleasure working in your beautiful home. Kind Regards Amber, Sam and Katrina.
In August 2015, Blooming B said:
Beautiful bespoke kitchen, my friends and family say it should be in a show room or catalogue! It's well made, high quality and fitted perfectly. Personal touch added via communication and planning.
Reply from Amber Furniture & Katrina Kitchens: Thank you so much for taking the time to leave great feedback. We are so happy you are pleased with it and think it looks amazing. Thanks Amber.
In July 2015, Ian A said:
We asked Katrina to come and give us a quote for a new kitchen. She come in and within minutes persuaded us to do something completely different. She was absolutely correct and the kitchen has a much better feel both socially and ergonomically as a result. It was cheaper than envisaged and looks better than we had thought it would be. Hi recommended. Ian A
Reply from Amber Furniture & Katrina Kitchens: Thank you so much for taking the time to write such a lovely review. We are so pleased you are happy. Thank you.
In May 2012, Robert H said:
A very nice furniture selection in north Shropshire. We wentr for a drive one afternoon and stumbled across the shop; the outside caught our eye and we just had to go in! Such a lovely change to the "usual" furniture stores, where you are often just seen as the next piece of commission. So I just had to leave a strong recommendation for Amber Furniture. Well worth a visit!
In March 2012, Kathryn J said:
A real treasure chest not too far from Shrewsbury! Fantastic furniture, all quality items, such a wonderful place. From the moment you turn off the road you know you are in for a better experience than a retail park :) So glad we came across them online and took the drive.
In October 2010, Tim C said:
We just love our reclaimed pine kitchen. It looks absolutely stunning and yet it is very practical too. Everything was done with minimum fuss and flexibility and it was all fitted in one day, just as promised. We don't expect to need a new kitchen for some years but when we do we shall definitely go back to Katrina. The dresser and sideboard we bought from Amber are great too.
In November 2009, Danielle H said:
Hello - Katrina and Amber were great. The kitchen is stunning and everyone asks where it comes from. When I asked for additional granite pieces and a bespoke book case, they were helpful, creative and gave me a good price and accurate delivery time.
In August 2008, Josh J said:
We have recently had a kitchen fitted by Katrina and cannot recommend the team highly enough. We had our hearts set on a totally solid wood kitchen with granite work tops but previous quotes put this dream well out of our price range, Katrina supplied it all - without sacrifice to the quality we were looking for. Service was excellent from Sam & Katrina’s attention to detail during the fit to Amber’s extra after sales help with additional items, thanks to you all.
I was recommended by a friend and would recommend to any one wanting a top quality kitchen that will add real character to their home.