Are you afraid of spamming?
7th July 2011
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Most small business owners who use email newsletters in their marketing don’t send enough emails!


I bet most of you who use email marketing stick to sending out a monthly newsletter, don’t you?  ”I don’t want to annoy my subscribers”, I hear you say.  But, here’s the problem.


An email newsletter that goes out once a month is, well, just 12 emails a year!  That’s right … only 12 emails a year!


But not enough time to write email newsletters!


Now if you came to me and explained that you struggle to find the time to write one email newsletter a month, let alone two, three or even four, then that’s another issue.  If you decide to embrace email marketing, then either make the time (coz you certainly won’t find it!) or delegate the setting up and scheduling to someone else, such as a virtual assistant.


But if you are worried about over emailing someone 12 times a year, then I’m afraid you may be wasting your time.


Your potential clients and customers need reminding.  They are all time-poor individuals who would love to have their problems solved by you.  But if you are not there reminding them – more than 12 times a year! – then I’m afraid they are just going to forget who you are.


The spamming dilemma

Back to this spamming dilemma.  If you were to send out an email once a day, then yes;  your subscribers will probably be unsubscribing in their droves and probably report you for inappropriate emails too.  But one person’s spam is another person’s essential reading.  If you are sending your subscribers valued content along with your promotions and events, then keep sending them great stuff.


An email has such a short life span that once received, it is either read and actioned on … or deleted.  It’s not like a letter or postcard mailed out which can hang around on someone’s fridge door as a reminder.  An email is usually gone as quickly as it is sent.


Once someone has had enough of you, they will unsubscribe.  They don’t want to buy anything from you, so why would you want to keep sending them stuff.  But for the people who would love to read more of your stuff but sometimes (and quite often!) don’t have the time to read more of your stuff, keep sending more of that stuff to them.


Be there at the right time

I promise you that, one day, they will take the time to read it. And that’s usually the day they’ve made a decision to have their problems solved by you.  If your email doesn’t arrive, how are they going to remember you?


Quick example: I ran a Web Tech phone-in clinic last week.  Recording available to members, but free to attend to anyone on my newsletter list.  The people who showed up on the day where the ones who responded to my “Last chance” reminder.  And boy where they pleased they made the effort to show up because the session was a fantastic.  They all agreed that if I hadn’t sent out that one last reminder they would have missed out.  And I would have given them a poor service!


Yes, I got un-subscribers from that last email, but the ones who responded where pretty pleased I had sent it. They read and actioned it … there and then.


Don’t be afraid of spamming

Of course, measure your successes and if you over-send you will notice your subscriber numbers dwindle.  But for goodness sake, think beyond a monthly newsletter!  12 times a year is not enough.

"Karen Skidmore works with small business owners to show them how to build the business model, create the marketing systems and use the right web tech marketing tools to attract more of the right clients to their business. To subscribe to her free email newsletter and get access to practical advice that will move your business forward, visit


About the Author

Karen S

Member since: 2nd February 2012

Help small business owners attract the right clients by using the using the right marketing tools. Training & mentoring on how to get email newsletters working with your blogs, working with your social...

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