Aqua Bathroom (Twickenham) Ltd

5/5 based on 25 reviews
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I needed a knight in shining armour and I got one. No sooner did I tell Lee that I needed urgent help than he was on the case. I did not have a clue and, unlike many of my friends, did not relish the thought of a bathroom make-over and all the choices and decisions that would entail, let alone the disruption ( including taking up a sunken bath). Lee guided me through the whole process and the result is a work of art in black and white. Kris and Dominic were the ideal team, working hard against the clock in the run-up to Christmas and keeping disruption to a minimum. Their workmanship was meticulous and my bathroom has been transformed.
From the very first time I walked into the Aqua showroom Lee has been exceptionally helpful, friendly and knowledgeable. No matter what I asked him to do he took it in his stride and found a way to achieve it. His extensive knowledge of what is available helped him to suggest options to us which we had not considered. Lukasz is, without doubt, the most careful and accurate workman I have ever met. His attention to detail and the standard of his work is second to none. We are delighted with our bathroom and would have no hesitation in recommending the team at Aqua. Five stars. .
Aqua Bathroom performed a complete replacement of our existing small bathroom a few months ago. Lee was very helpful with the initial planning, considered all of the layout implications with care and suggested which fittings would be best suited. The standard of the installation by Lukasz was impeccable and he always left the place spotlessly clean. We couldn't have been happier with the end result and the quality of the fittings also seems excellent so far. Would highly recommend, and will return for future bathroom work without hesitation.
We’d like to say how delighted we are with the bathroom and cloakroom refurbishment by you and your excellent Polish team, especially Kris. We were recommended to your showroom by a friend and you helped us to choose the perfect bathroom and cloakroom fittings for our home. You have a wonderful selection of bathroom equipment, advised us on the right fittings for our size of bathroom and cloakroom and we feel like we’re in a new house! Kris was a joy to have around, so hard working and with great attention to detail. He cleaned up every evening and never left until he’d finished each day to his satisfaction. We have no hesitation in recommending Aqua Bathrooms for the wonderful service you provided and for the skills of your work force. You also gave us regular attention throughout the project to ensure everything was completed to our satisfaction and schedule.
We visited quite a few bath stores before deciding to buy from Aqua Bathroom. The main reason being the very helpful Lee. We had our own builder so only bought the complete toilet suite from Aqua Bathroom which was delivered the next day. There were a few size issues with the items we bought for our toilet. Lee took back the items and replaced them with one's that would fit. The whole process was so smooth even our builder were surprised with the excellent service. We are very happy with the items we bought from Aqua Bathroom and have already recommended them to our friends.
Lee was very helpful with the design and planning of our new bathroom. The quote and amendments were always delivered quickly. The work started when we were told it would and it was all finished to a very high standard. During the time the work took to complete, the team kept the area clean and tidy. We now have the benefit of a modern bathroom and must thank the team from Aqua Bathroom for their hard work and professional approach to the project.
I chose Aqua because I wasn't sure if I wanted a new bathroom or a facelift and they stated that they could give advice either way. Eventually I opted for a complete refit as Aqua translated my thoughts in to a practical solution. They understood my requirements and my budget and made recommendations appropriately, both in the scope of works and the fittings and materials. The installation went very well and any minor issues were sorted out immediately and to my total satisfaction. The finished product is brilliant and the quality of workmanship is obvious to everyone who has seen the new bathroom. I'm delighted with it. My thanks again and best wishes to you, Lukasz and Artur.
We recently had a major refurbishment of a property in Teddington which needed three new bathrooms and a downstairs closet. We used Aqua Bathrooms who were great. The helped us with finding the right fittings for each specific area and gave us good pricing and delivered everything on time. If we had a problem, they could not have helped us more, which is so essential on large jobs. I would recommend Aqua, Lee and his team to anyone installing a new bathroom.
Bathrooms are the most complicated refurbishments and we needed someone who can operate as a 'one stop shop' from initial design through to completion. Aqua proved to be the perfect company, with a good eye for design, commitment to schedule, excellent detailing and workmanship, at a cost effective price. Of the many things that impressed us one in particular was the thought they put into the design even down to how the tiles line up, the sort of details that can easily be missed. If you want a high quality and modern bathroom these are the guys to use. Julie Siggins Interiors
We have bought new bathrooms and fittings three times now from Aqua and they have never disappointed. Although we have looked at prices and goods elsewhere, Lee has consistently beaten every other quote and offered higher quality goods each time. Staff are always friendly, delivery is always when promised and all questions are answered (no matter how silly they must sound). My builders also always recommend going to Aqua as they find dealing with them a real pleasure. I would be happy recommending them to anyone and will always use them going forward.
Our shower broke down 3 days before we were supposed to go away on holiday. we urgently needed to replace it. Lee Darbon-projectmanager and owner of Aqua Bathroom was very helpful and efficient, He ensured that Our new shower was fitted for us before we went away despite the short notice! The new shower is great exactly what we were looking for and . the height of the shower was adjusted to our liking - nothing was too much trouble! Very happy with this service and the standard of the fitting. This company and the employees are professional, reliable , and work to a high standard . Thank you Lee & the team
I discovered Aqua Bathrooms at the end of last year and have been to them several times since for advice and to order bathroom furniture. They have some beautiful bathroom furniture and accessories in their Twickenham showroom, which is well worth a visit for inspiration and ideas. I have mainly dealt with Lee at the showroom and he is friendly, helpful and full of useful advice and ideas! The deliveries I have had have all been prompt, correct and Lee has kept me informed of expected delivery times etc. I can really highly recommend Aqua Bathrooms as they have beautiful bathrooms and the great service of a local, family run business.
We asked 4 bathroom companies to quote for a bathroom refurbishment, all sourced through the Best Of Richmond website. One didn't answer our email, one came to have a look at the job but never came back to us, and one took a very long time to quote. Lee from Aqua turned up on time, was very professional and it was clear from the outset that he understood his products very well (down to individual dimensions of product ranges) and what was possible in our bathroom, making great suggestions most of which we ended up implementing. Lee's quote came through promptly, with a schedule of payments and full detail. We visited him in the showroom which he opened on a Sunday especially for us. His knowledge of his products was invaluable, and throughout the process he provided us with electronic designs to show us our most recent choices of furniture and configurations. Work began and the two guys on site were excellent throughout. They kept us fully informed on the work that was being done, and consulted us when necessary. They left as little mess as possible, leaving the house tidy at the end of each day. The quality of the work is excellent and we are delighted with our new bathroom. Lee, Lukasz and Arthur gave us complete peace of mind throughout and we wouldn't hesitate in recommending them.
Aqua Bathroom were recommended to us by a friend and did a great job for us! Very good quality, very fast, very clean, very personable - nothing was a problem. I would highly recommend to anyone who is re-doing their bathroom.
Very good range and great service from ordering to delivery. They came up with some great ideas to improve our design and the small showroom really has allot packed into it.
We used Aqua Bathrooms for our disabled daughter's accessible shower room and have just asked them to do an upstairs bathroom and ensuite. We found them very helpful, friendly and prompt, even when we had special requirements or needed design changes. They gave handy hints and recommendations and the prices were also keen. Sanitary ware arrived on time and looked exactly as described. Aqua Bathrooms were recommended by our builders (BLS), and they coordinated between themselves, so we didn't need to worry about deliveries or details. My daughter's shower room looks great and thanks to Aqua Bathrooms, the whole process has been much easier than we anticipated. We have no hesitation in recommending Lee and his team.
We used Aqua Bathrooms to supply high specification sanitary ware, shower screen and faucets for the refurbishment of our master ensuite bathroom. In the first instance Aqua responded to our challenge to quote for a detailed spec and compete head to head on price with two other very respected suppliers. Aqua was able to compete on price and won the order. What really set Aqua apart from other suppliers was the personal and very friendly and helpful service. Aqua responded to requests to swap out 2 sinks for smaller alternatives, to identify, source and even fit replacement parts to other bathrooms in the house, and to organize the supply and fitting of a large bespoke shower enclosure. The advice and support from Aqua were extremely valuable and helped make this part of the project run smoothly. We will have no hesitation to use them again on the next phase of works at our house.
During bathroom renovations we had been let down by another supplier which meant that we were not going to have a sink/vanity unit for 3 weeks! Aqua Bathroom were able to find a similar product and have it delivered the day after we placed our order. It arrived exactly when expected in full working order! Many thanks!
We worked with the Lee and the team at Aqua to strip out our old, tired bathroom and completely refit with a beautiful shiny new one. They did the complete project, from designing our new bathroom, ordering the products, ripping out the old bathroom, re-plumbing and replacing boiler and pipework, new flooring, tiling...everything! And they did it to the highest standard, we really could not be happier. They even did a few extra bits and bobs for us which weren't part of the original spec. They were also extremely tidy and always left the house and bathroom in imaculate condition at the end of every day. We could not recommend Aqua highly enough - thank you Aqua!
We used Aqua bathrooms to completely strip out an old bathroom and to install a new one. From the first moment we stepped into the shop to the final stages we received great and friendly service. Nothing was too much for Lee and his team. Lee's knowledge of the various bathroom products was really good and made the whole process easy for us. The team took a lot of pride in their work and were very considerate. Any problems and issues were resolved instantly with no drama's or resistance. I would recommend Aqua bathrooms to other people.
We retained Aqua Bathrooms for the complete strip-out, re-plumbing, re-wiring and lighting, re-flooring and re-tiling of walls and floor and the installation and commissioning of all equipment in our two bathrooms and third WC. The works were completed within budget and agreed amendments and we were very pleased with the results both from the viewpoint of function and aesthetics. While a fairly complex project took longer than originally envisaged it would be fair to say that this was primarily due to some necessary changes in the original specification particularly in relation to the placement and performance requirements of a second pump. Later changes requested were accommodated and all personnel did their work carefully and well, were a pleasure to work with and looked after their own requirements placing no burden on us. We are pleased we chose Aqua Bathrooms and would certainly consider them first for any further work we might require.
We recently used Aqua Bathroom for the purchase of our bathroom and shower room. The company (in particular Lee Darbon) exhibited an impeccable level of customer service and direction for an excellent end to end solution from planning to after sales. Lee and the team were always very welcoming, met all deadlines and were accommodating to changes. In addition, they present an extremely well stocked showroom and have an extensive list of suppliers to chose your products from. Every business could take a valuable lesson from Aqua Bathrooms and we would highly recommend them to everyone. Darren and Julie, Twickenham
Aqua renewed a bathroom for us. We are delighted with the result. We recommend them unhesitatingly so much so that if anyone wants to come here and see the bathroom for themselves we would be happy for to them to do so. Meticulous workmanship leading to a beautiful finish-a good showroom selection beforehand too.
Aqua bathrooms did a brilliant job helping us to design our bathroom, we never felt hurried or rushed into making decisions, and their fitting service was second to none. Lee and his team were always there to answer our questions - and when one component was delayed by suppliers (not Aqua!) Lee kept in touch at every stage, keeping us informed of progress until it was delivered. We are thoroughly enjoying our fabulous bathroom, and would have no hesitation in using Aqua bathrooms again or recommending them to others. Ben Mankowitz, Barnes
We’re very pleased with our new bathroom and especially the service you provided, both pre sales, providing the design and costing various product options, and the after sales service when I needed to change items originally ordered.
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