If you need an en suite or a bathroom refreshing or a new installation I can highly recommend Freshwater Bathrooms and tiles. Kelly the owner of this business gives her clients the utmost attention at all times, she visits intermittently throughout the installation process and discusses any variations to the design that may or may not be necessary. I found the entire process to be smooth and high quality. The team that work for Kelly at FBT are polite clean and efficient, they were on time every day and cleaned up after themselves at the end of every day and paid attention to detail, they quite obvioulsy took pride in their work. I am delighted with the quality of the finish and the quality of the component parts that I have in my en-suite and have no hesitation in recommending them to anyone who wants a quality installation.
I would absolutely recommend Freshwater Bathrooms and Tiles. Kelly is very knowledgeable and demonstrated tact and patience throughout the planning stages, whilst we sourced all the elements for a new bathroom. Kelly made sure they were right for me and gave me as much time as I needed to make decisions. There was a total absence of any ‘sales pressure’. She has a ‘can do’ attitude – no challenge was too great! Lee, Jack & Joe did an amazing job with the installation of the new bathroom – they demonstrated a high level of workmanship and the installation was impressively neat and carried out with care and respect to my home. Kelly made commitments and kept them. One of the things that I valued the most was Kelly’s calls at the end of each day during installation – I always knew what I was coming home to and there were no surprises. She was always available to respond to any queries. Kelly and her colleagues are diligent, hard-working and have a great sense of humour – I wouldn’t hesitate to recommend them to anyone looking for a new bathroom!
I would not hesitate to recommend Freshwater Bathrooms to anyone. They supplied products for our bathroom and the service received from Kelly was absolutely amazing and went far beyond her remit. It is very rare to encounter such excellent service these days; well done Kelly!
We had a bathroom fitted April 2014. The service and advice from beginning to end was brilliant. The fitters were efficient and took care of every stage of the transformation of our bathroom thoroughly recommend freshwater bathrooms Mr and Mrs p butler
I can't recommend Kelly and her team enough! Right from the beginning Kelly was so helpful and couldn't do enough to help us decide on our new bathroom, she was informative without being pushy and had the patience of a saint whilst we changed our minds! When it came to the installation of the bathroom Ian and Chris were fantastic.. They were quick and efficient and clearly knew their stuff, they cleaned up after themselves each day and were always friendly to my 2 boys who had lots of questions! I'm so pleased with my new bathroom and will certainly use Kelly at freshwater again when the time comes to do bathroom number two!
Kelly runs a fantastic business at freshwater, all of my contact and transactions have been simple, courteous and efficient. She is always happy to help out with designs or advice. Thanks again, one very happy customer
Kelly of Freshwater Bathrooms is a most dedicated, helpful young lady. We would recommend her services to anyone needing a new bathroom. Good prices, great advice and coffee as well. Jane and John
In September 2013, Austin J said:
I can highly recommend Kelly, who has supplied many bathrooms over the last couple of years, from high end projects to more modest budgets, Kelly has helped me source and put together an amazing collection of bathrooms. We will be continuing to work together for many years I hope!
In September 2013, Linda B said:
What can I say Kelly " best customer service ever " a very hard working lady that got the heart at the right place and is always listening to her customers. High quality bathrooms for a excellent price . You get 5 stars from me
In September 2013, Iain W said:
I have dealt with Kelly and freshwater bathrooms for nearly 2 years and she always been totally professional, hard working and dedicated to her profession . Any one needing a high quality bathroom makeover should get to freshwater bathrooms and get great deals and great advice , it's a pleasure dealing with you Kelly
In September 2013, Helen G said:
What fantastic service we received when Freshwater Bathrooms supplied and fitted our shower screen, the quality of product is far better than any DIY store, and the fitting service brilliant. Thank you and will be coming to you again very soon!
In September 2013, James J said:
Freshwater recently provided the fixtures and fittings for our en-suite shower room. The service, the equipments provided, and the after sales service were all first class.
In September 2013, Mia D said:
We are in the process of designing our bathroom with Kelly at Freshwater Bathrooms and she has been fantastic! So friendly and helpful, offering a range of options to suit our taste and budget! Can't wait to see the finished result.
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