Been going to this salon for quite a while now and I must say how friendly and professional all the staff are. Liz the owner makes you feel very at home and my stylist megan always makes my hair look amazing ..I walk in grey and leave looking refreshed with colour to my roots once again .All the staff work really hard in this salon and that shows in how special they make their clients feel. I would definitely recommend this salon
After reading all the wonderful reviews of 2013/14 I'm wondering what has changed? I was searching for a hairdressing salon after spending a number of years with a Shrewsbury one. Then my hairdresser retired. I'm afraid it's a big from me. I was impressed with the website and the consultation booked to discuss my hair prior to an appointment. However, I made a secon trip into town to see them. Was on time and asked to take a seat. I waited patiently. After ten minutes there was no sign of being attended to. The hairdresser clearly looke intent on finishing. I estimated curlers completed on a quarter of a head to be fifteen minutes therefore I may be seen in under an hour if I was lucky. Did I really want to entrust this salon with my locks? I left quietly. So glad I did. I found a fabulous hair salon further on. I was attended to immediately and received a consultation, together with routine allergy test and appointment! My advice to advertisers is please don't dress up your websites if you aren't capable of being what you represented. Finally please dont hide behind the old as the hills excuse. ..""we never have any complaints from our other customers" What? All two of them?
Reply from Hi Style Salon: Thank you for your recent review of Hi Style. I'm sorry you believe you didn't receive the high standard of service that we are renowned for. At the time of your initial enquiry, one of our stylists was available to do a consultation but as this was inconvenient for you, we booked you in for a fixed appointment the next day. On the day of that appointment, you arrived slightly early and were asked to take a seat as the stylist wouldn't be too long. The Stylist you were booked in with was already with a client and had very little work left to do before being available for your consultation. As you chose not to enquire how much longer the Stylist would be, and left the Salon, she was not given the opportunity to tell you exactly when she would be ready to give you her undivided attention: Once setting rollers are in hair, the aforementioned client would be left to dry for around 30 minutes, leaving ample time for a comprehensive consultation. You expressed concern at the length of time between your consultation and the next available appointment for the Service you required. Hi Style operates a booking system to ensure that each client receives a personalised service. Due to our popularity, it is not always possible to book technical services at very short notice. Our long standing reputation is based on giving each client the individual attention they deserve and we are sorry that on this one brief occasion you feel this did not happen.
In May 2014, Beckie P said:
Lovely & friendly staff! A fantastic haircut at good prices. Wonderful highlight - I feel younger already. Jadene is so talented too. Great coffee.
In March 2014, Kathleen C said:
I have for many years now, never considered going anywhere else. My hair is always perfect and the friendly greetings make going a pleasure. Small touches, a cup of tea, arranging a taxi, etc, etc, make all the difference in the world.
Reply from Hi Style Salon: Thank you for your kind comments. The girls and I really appreciate your support. Liz x
In March 2014, Clare P said:
Very friendly and efficient girls always willing to help. Never had any problems with their work.
Reply from Hi Style Salon: Thank you for your continued support. Liz x
In November 2013, Meryl G said:
I love my visits to Hi Style - not only do I get a great cut and amazing colour from the talented Megan, I am greeted as an old friend and nothing is too much trouble. Thank you.
Reply from Hi Style Salon: Glad to be of service to one of our many-valued clients!! See you again soon Meryl!! Liz x
In September 2013, Sinah D said:
The staff are all very capable and very welcoming. I have had my hair cut and styled there for the past few years.
In March 2013, Kay M said:
This is the first time that I won't be re-doing my hair when I go home. This is my first visit and will be back. Thank you.
In October 2012, Clare P said:
Very friendly and efficient service.
In October 2012, Billy J said:
The staff are amazing and they help me with choice of colours and styles that would suit me. Jadene has given the best cut I have ever had. Liz picked out the most amazing colour that suits me perfectly. The atmosphere in the salon is brilliant as the staff are very friendly and they always make me feel welcome and comfortable. The best salon in Oswestry in my opinion.
In October 2012, Carol D said:
They take the time to find out what you would like each visit. Also, very friendly atmosphere.
I have been a customer for about 10 years and Sam is my hairdresser, but if she's not available Megs and Jaydene are just as capable. Megs is renowned for her 'Meganisms' - real howlers but we wouldn't want her any other way, always go home with a smile on my face, for the service, company and the GOSSIP!!!