Local Reviews
In January 2026, Andréa Boggiano said about HSBC UK
Was told there would be a 30 minute wait to be seen, over an hour later I was eventually seen by Ricardo who was incredibly helpful. He was knowledgeable, quick and efficient (and is the only reason this review is so high).
Source: google.com
In January 2026, Fathi Hasweh said about HSBC UK
I had an excellent experience at the Manchester, St Ann's branch thanks to Enea. He was incredibly helpful, patient, and professional while assisting me in opening my new bank account. His attention to detail and friendly approach made the process smooth and stress-free. I am extremely satisfied with his service and truly appreciate all the effort he put in to ensure everything went perfectly. Highly recommended!
Source: google.com
In January 2026, KS Chan said about HSBC UK
I sincerely appreciate Ms.Winky from the bank for her patience and assistance. It really means a lot to me.
Source: google.com
In January 2026, sau fong shek said about HSBC UK
I am very grateful to Ms Winky, the bank staff member, for her patient assistance.
Source: google.com
In January 2026, Mr Ng said about HSBC UK
I would like to give my heartfelt thanks to Winky Cheng at the bank.
As an elderly person, I do not understand English well, and dealing with bank matters can be very stressful and confusing for me. I was very worried before coming to the bank.
Winky was extremely patient, caring, and respectful. She took the time to explain everything clearly, step by step, and never made me feel rushed or uncomfortable. Even when I did not understand at first, she was happy to explain again with a smile.
Because of her kindness and professionalism, I was able to open my bank account smoothly and successfully. More importantly, she made me feel safety and respected as an elderly customer.
Winky is a wonderful example of what good customer service should be. I am truly grateful for her help and hope the bank knows what a valuable staff member she is. Thank you very much, Winky 🌸
As an elderly person, I do not understand English well, and dealing with bank matters can be very stressful and confusing for me. I was very worried before coming to the bank.
Winky was extremely patient, caring, and respectful. She took the time to explain everything clearly, step by step, and never made me feel rushed or uncomfortable. Even when I did not understand at first, she was happy to explain again with a smile.
Because of her kindness and professionalism, I was able to open my bank account smoothly and successfully. More importantly, she made me feel safety and respected as an elderly customer.
Winky is a wonderful example of what good customer service should be. I am truly grateful for her help and hope the bank knows what a valuable staff member she is. Thank you very much, Winky 🌸
Source: google.com
In January 2026, 李承寯 said about HSBC UK
非常感謝Meenu，他幫助我在這裡解決所有問題！thank you so much!
Source: google.com
In January 2026, Senka Aurel said about HSBC UK
Anna gave me an excellent service today .She was patient and professional . Thank you.
Source: google.com
In February 2026, xubing zuo said about HSBC UK
Beth is very good and helpful
Source: google.com
In February 2026, Xiaomeng Wang said about HSBC UK
Ricardo and Kay is really nice and helpful
Source: google.com
In February 2026, qaiser shahzad said about HSBC UK
RICARDO Helped me when I went to collect my card he was excellent and patient
Source: google.com