Today’s technology means that irrespective of size or industry, businesses are increasingly reliant on phone systems and the internet to operate and grow.
thebestof Macclesfield member, Reliance Networks, has carved a reputation for flexible, effective telecoms solutions and exceptional customer service. In September 2011, the business was asked by fourth-generation family business and Macclesfield landmark, Arighi Bianchi to replace its telephony structure, which was struggling to handle the volume of calls placed to the company.
Sean Gooding, Co-Director of Reliance Networks explained, “We first looked at Arighi Bianchi’s fixed telephony costs and made the decision to move lines and calls to us, which saved the company over £1,000 each month. This enabled Arighi Bianchi to look at purchasing the whole system with the money saved.”
Margaret Roylance from Arighi Bianchi commented, “From the moment Reliance Networks came in until the day the new system went live, the team couldn’t do enough for us. We enjoyed a seamless transition with absolutely no bother and are now saving about £1,100 per month in the process.
“I can’t praise Sean and everyone at Reliance Networks highly enough; if we have to contact them for any reason, we get an immediate response and someone on site within the hour. They have never let us down.”
Subsequent to the system’s success, Reliance Networks is currently working with K P 360, installing a telephone system that spans the UK and US and is about to replace Gradus Ltd’s telephony system.
Want to find out more? Contact Reliance Networks today and enjoy a FREE 1 hour business telecoms audit.
