Well what can I say. These two lovely people go above and beyond helping people taking care of their pets. They are passionate about what they do; care about the animals in their care; the pets owners and their team of sitters and dog walkers.
A fantastic business and a great service.
Reply from Animals at Home – West Staffordshire Ltd: Thank you so much for your wonderful feedback Toni x
The most caring professional reliable and totally amazing pet service!! We would recommend to everyone than has a pet. Thank you to Animals at Home for being amazing x
In October 2019, Sarah D said:
Jeff and Donna have been fantastic with our clients. Nothing is too troublesome for them, more than accommodating especially to our elderly clients. Will definitely recommend them to more of our clients.
The Veterinary Clinic - Sutton Coldfield.
Used the ambulance service to get urgently to a not so near referral vet. Everything about it was excellent - empathy, speed of response, careful driving, even the reassuring chat on the way! Could not have been better. Thank you Donna and Jeff
Reply from Animals at Home – West Staffordshire Ltd: Thank you so much Jo. We were really happy to help and happier still that your fur-baby is now home and recovering x
Donna gave us peace of mind with the looking after of our two cats. We cannot thank her enough. One of the reasons we did not travel much was that we could only trust our pets with family members, but on this occasion plans fell through and we couldn't change our arrangements. Donna literally came to the rescue!! We had regular updates on WhatsApp with messages and videos, and came back to 2 very happy well and content pets. We will definitely be using Animals at Home again as we have a lot of travelling time to make up for!!! Paul and Winnie J, Sutton Coldfield
In October 2019, Linda & Peter H said:
Thank you Donna. Cannot think of any negatives to say about the service from Animals at Home. Professional and friendly, would recommend them, got home to happy dog and tidy house, in one word faultless. 5 star.
Reply from Animals at Home – West Staffordshire Ltd: Thank you both so much. I really enjoyed my stay.
In October 2019, Yvonne K said:
I was absolutely delighted with the care and affection that was given to my dog Misty. I will definitely use Animals at Home again.
Reply from Animals at Home – West Staffordshire Ltd: Thank you Yvonne. We're looking forward to seeing you both again soon x
We used the dog sitter service ( at their home) because we wanted to be reassured our dog would be well treated and happy. Animals at Hime made all the arrangements and even took us to meet the dog sitter before the stay date
The care and help given was first class and I thoroughly recommend - thank you
Donna looked after my two cats whilst away and I’m so pleased with the service. I was updated daily with pictures and videos, and I came home to two happy cats! Highly recommend, will definitely be using her services again!
I’m an over protective, over sensitive, no one can look after my cats as well as me type of cat mom!
I think cat sitters dread my call!!
I go over everything 10 times, fuss, fret.....
Donna from Animals at Home stayed at my home 4 days whilst I was away recently.
One of cats has medication, one hides under the bed as he’s a scaredy cat! And the other one is a little nervous.
Donna settled in, sent messages and pictures regularly and from the very start, no hiding!
She had them all eating out of the palm of her hand.
I can’t tell you how relaxing and stress free my trip was as they all ate well, had lots fuss, playing and fun.
I’m already planning my next trip as it’s not going to be an issue leaving them,they have a new friend in Auntie Donna.
It’s a big decision letting someone into your home, to stay in your house.
Best decision I’ve made, the house was spotless when I came home, with 3 happy furry babies!!
Thank you so much Donna. We look forward to welcoming you again soon into our home!
Couldn’t recommend Donna and Jeff highly enough. Exceptional service where you are continually put at ease, and your pet is treated as their own. Will definitely look to use this service again in the future!
Reply from Animals at Home – West Staffordshire Ltd: Thank you so much Bethany x
Animals at home is the best service I have come across for ensuring my beautiful dogs are cared for in my absence. Donna goes above and beyond so that my shepherd and my doodle are relaxed, calm and content. They miss her on my non work days. Thanks Donna.
Reply from Animals at Home – West Staffordshire Ltd: Thank you so much Heather. I love the time I spend with your two, they're a delight!