The PC Support Group - North Lancs & Cumbria
  • Second Floor
    Yard 57
    LA9 5ED
Established since 2006 the PC Support Group offer professional IT and computer support to businesses and home users across Lancaster, North Lancashire and Cumbria in particular throught their central base in Kendal, and across the whole of the UK from a network of regional support centres .

Chris Coles


The PC Support Group in North Lancashire and Cumbria is headed by their Regional Director Chris Coles who operates from a central base in Kendal.


After leaving school with nine GCSEs and 4 A Levels he went on to do a four year Masters in electronics and computer engineering at York University.


After joining BAE Systems at Barrow in Furness on their graduate entry scheme his final position on leaving in 2010 was as a senior design engineer for the computer networks on the Successor programme.


During 2007 and 2009 he took two years out and worked as an IT Administrator and later IT manager for a major charity with a large international computer network.


Chris brings this wealth of 'hands-on' experience to his role at The PC Support Group as Regional Director ensuring that demanding business owners in the Lancaster, Morecambe and Cumbria area can be assured that their computers will work without hassle, and bringing them the personal, yet professional, support that they deserve.




About The PC Support Group

The PC Support Group was first established in early 2006 with the aim of providing "corporate quality" IT support to small businesses and home users whilst still representing fantastic value for money.

Today The PC Support Group has expanded to serve over 1,500 customers from a diverse range of sectors including health, leisure, finance, insurance and marketing. The business now has a number of independently owned offices throughout the UK and continues to build on this success by means of a unique structure and advanced support technology.

This technology allows The PC Support Group to monitor all their client's computers and can often prevent IT problems before they occur, saving you valuable time and money in the process.


The PC Support Group's aim is to provide a completely stress and hassle-free service for all their customers, removing worries or concerns when it comes to computers.



Products and Services

The PC Support Group specialise in enterprise, small business and home PC support, offering a wide range of products and service which are tailored to suit your exact needs.

Just some of the services that The PC Support Group provide include:

  • Upgrades
  • Networking
  • Website Design
  • New PC Set-Up
  • Broadband Installation
  • Dedicated Support Days
  • Preventative Maintenance
  • Internet Firewall Protection
  • Data Backup and Recovery
  • Troubleshooting and Repairs
  • VoIP (free internet phone calls)
  • Software Installation and Set-Up
  • Independent Consultancy and Advice
  • Hardware Recommendation and Supply
  • Virus Detection, Removal and Protection

Whatever product or service you need, The PC Support Group's friendly and professional staff offer a reliable, no jargon approach to IT support. Although they possess an unrivalled level of technical expertise they are also ideally placed to deal with customers on a personal level, understanding their individual needs.



IT Support in Lancaster, Morecambe and Cumbria


The 5 ways to let IT RUIN your business ….

1. Forget that the IT that runs your business is critical and think of it as being like your home PC
2. Refuse to accept computers wear out
3. Believe that data mystically backs itself up
4. Fail to understand that like a suit, the fact that the software that may have fitted 10 years ago doesn't mean it does now
5. Think that IT is just about hardware and software

The ONE step you can take to ensure it doesn't….
Is to call the PC Support Group where we get technology on YOUR side and have you swearing BY your computer, not AT it !



An Award-Winning Company

This highly recommended business provide high quality, responsive and affordable IT support to both commercial clients and home users across Lancaster, Cumbria and the North West.

Although The PC Support Group are locally based, they are also part of a superb national company, perfectly combining the personalised service of a smaller IT business with the expertise you would expect from a larger one.

The PC Support Group can fix your IT issue instantly using the latest remote IT support technology or send a professional and friendly engineer should you need on-site computer support.

With such a great focus on providing an exceptional level of customer service, it's no wonder that The PC Support Group have been awarded some of the most prestigious accolades available.

The company was named as one of world's Top 100 IT Service Providers after an independent survey was carried out in 2008, shortlisted for the Best SME IT Solution category and high commended in the National Customer Service Awards 2009.

The PC Support Group aim to offer the very best products and services to their customer and as such, only work with world renowned partners.

The company are a Dell registered partner, a Google Apps authorized reseller, a Rackspace premier partner, an AVG gold reseller and a Zen gold partner.




Please mention thebestof Lancaster when contacting The PC Support Group

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