This scam starts with a phone call or email from individuals who claim to work for computer software companies.
The contact advises that there's a problem with the user’s computer and that they can offer a security check.
The individual then gains access to the computer - this gives them access to personal information held on the computer, including account log-in information and bank details, which can be used to commit fraud.
Victims can also end up being asked to pay for the ‘fixes’ the fraudster has made to their computer.
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