Excellent customer service from ASR. Super responsive after an incorrect 'Renovation & Demolition Survey' by another local firm was discovered mid demolition which we thought was going to knock an already tight schedule off by weeks. Paul attended site within the hour to assess the situation and arranged samples to be taken and sent to UK lab by close of play that day. Couldn't fault him. When asbestos was confirmed a few days later Paul arranged for the work to be undertaken over the weekend, flying in a consultant from the UK to complete an air test. Paul provides down to earth explanations of what is what and gets on with the job. We are now using him to do management surveys for all our tenanted properties.
We got in touch with ASR after a destructive water leak ruined our lounge ceiling just before Xmas. We contacted Paul as an Asbestos check was required before work on the damaged ceiling could take place. At that moment Paul offered to take control of the difficult situation and project manage the entire restoration of the room including full ceiling replacement, re-decoration of the entire room and new carpet/electrical work. Despite the fact that we were caught with this right over the xmas holiday season Paul pulled out all the stops to carry out the work at a fast pace bringing in whatever experienced tradesmen that would be required in a very short time frame. Nothing was too much trouble and Paul took care of everything without delay or fuss.
Within just a couple of weeks and with amazing response from our insurance provider Aviva, the entire job was completed to a very high standard.
I would have no hesitation in recommending ASR for your next building or Asbestos Removal project - first class!
In November 2017, Annabel H said:
Excellent service and clean up at a very competitive price.
Would highly recommend ASR, we contacted them recently as we had just bought a new property and wanted an asbestos survey. Paul responded very quickly and was very friendly and knowledgable. He called with the results within 2 days of taking the samples, very good and efficient business, thank you.
Used this company when I had work done on my bungalow. They responded quickly and efficiently and they did the job well without any fuss. Good communications from Paul Knight who runs it. I would use them again and recommend them to anyone.
Were very helpful, personable, professional, swift. Their report was clear and comprehensive. Very easy to recommend.
In September 2017, James R said:
I have had many dealings with ASR with regards to Asbestos surveys, advice and removal. They are a very efficient business, respond very quickly to requests and turn out a very good job. They are also a very competitive business in the market place.