I recently had a full auto service on my SAAB 93. The owner Doug Pretty and his daughter could not have been more helpful. The service went without a hitch and I noticed an increased smoothness in the auto changes. I would highly recommend Auto Trans.
In December 2016, Peter T said:
Despite main Jaguar dealer reassurance Auto gear box is sealed and will NEVER need an oil change, I contacted ATGL and was very impressed with Doug Pretty and Sophie and will be back every 40K miles for service. They had to put 1L of oil in to top it up!
In December 2016, Colin C said:
Very happy with service from first email/phone to final phone call to say car was ready for collection. Kept up to date with progress of repair. I required assistance with collection of car and the number of a transport company given as required. Following repair, the car has performed very well. I would certainly recommend Auto Trans Gloucester to anyone.
Well where do I start.Doug and Richard have been amazing. I broke down with a car full of children and had to be rescued by the RAC. It was the RAC man that recommended Auto-Trans, he rang them and took my car to them. Now bearing in mind I'm a childminder and I have an 8 seater car, this car is key to my business. Doug and Richard not only sorted out the Gear Box and sent the ECU away Doug also managed to sorted out a 7 seater car for me to use until I had mine back. These guys are friendly, efficient, trustworthy and go the extra mile. I would 100% recommend Auto-Trans and these guys are truly the Best of Gloucestershire :) Thank you so much for everything.
I was recently had my Mercedes E270 repaired by Doug & his staff. He took time to diagnose the problem, explained how to repair & gave a quote. I felt confident that it would be repaired well. The car was repaired when he said it would be & at a cost slightly less than quoted. I would certainly recommend Auto Trans to anyone in need of an expert to repair their gearbox
In May 2015, Nick S said:
Fantastic, quick, knowledgeable and priced very fair. Amazing attention to detail and a pleasure to deal with. We'll see again. Thank you.
I had my XF gearbox oil and filter changed here. Doug Pretty, the owner, is one of the most knowledgeable people I've come across when it comes to automatic transmissions. He clearly loves what he does and describes it as more his hobby. His workshop is a pleasure to see, spotlessly clean and equipped with all the latest testing equipment. I wouldn't hesitate in trusting any gearbox work to Auto Trans. You can rest assured any work will be done correctly and to a very high standard.
In January 2015, John C said:
Helpful advice, professional car service. Work was completed in time. Would recommend and use again.
In November 2014, Stephen B said:
Very helpful and friendly staff, very efficient service. Serviced my gearbox and a year later did a free fluid level check. I recommend this company.
In July 2014, John M said:
ATGL solved problems with my auto transmission. They were helpful, efficient and effective and solved the problem quickly and at a very fair price. I recommend ATGL.
In November 2013, E. Anne said:
A delightful company to deal with. Entirely satisfied with service and follow up .. would highly recommend!
In October 2013, Paul B said:
Can I please offer my thanks for the work you did over the last couple of days on my Audi. The symptoms made me fear the worst but the service and repair you carried out have left the car performing better than it did 5 years ago when I bought it. May I also comment on your professional but friendly customer services. If I have any problems in future, you'll be the only people I call, regardless of the fact I'm 30 odd miles away.
Auto Trans were great, I traveled from Oxford to use them as they are the only FATE qualified engineers in the area. They immediately diagnosed the most likely problem with the gear box on my 2004 100k miles BMW and took me through the various options and costs. We decided that a gearbox service was the best option and I booked my car in that week. The guys carried out the work whilst I had a cup of tea and showed me the sump and condition of the oil and gave the gear box a clean bill of health. Since the work has been carried out the car changes gear much more smoothly and the grinding noise has gone. They are very friendly, knowledgeable and professional and I would have no hesitation in recommending them or using them again - many thanks lads!
In February 2012, Colin B said:
Quick,Efficient & Professional service
Was also friendly & helpful on questions asked & a reasonable charge.
In November 2011, Phillip Hodson said:
FIRST CLASS SERVICE with real expertise - definitely recommended!
I have been in the trade over thirty years, I can honestly say Doug was brilliant! he listened to the problem I had (most other firms quoted before I even explained the problem £1100-£1300+vat) took the auto box to him monday morning , ready tuesday.
picked up gearbox £549.60 inc vat!! car runs great
if you need an auto gear box repair DONT GO ANYWHERE ELSE!!! autotrans is the way
Jon Stockwell Euro Car Services (Hereford)
In September 2011, Oliver Smith said:
Knowledgeable, friendly, professional, passionate, offering excellent service and advice.
In September 2011, David Roome said:
Its never pleasant having to spend money on cars but dougs professionalism and excellent service makes the experience as pleasurable as it can be.
In August 2011, Mr J H Dawes said:
Very professional, friendly and pleasant service, fair value, conscientious work.
In June 2011, Nick Sanders said:
Very responsive, prepared to discuss compromise solutions sensibly.
In May 2011, Mrs B Robb said:
Good common sense service. Quick service. Would highly recommend.
In March 2011, P Baker said:
Excellent service, friendly and efficient. Would recommend them to friends and family.
When my Jaguar XJ8 developed an auto gearbox fault all my dealership could suggest was an exchange gearbox.
I found Auto Trans through their website and took the car to Douglas Pretty who drove the car and accurately identified the problem. His team of specialists had fixed the car within a week, rebuilding the whole gearbox to 'as-new' condition.
The cost was just one third of the estimate from Juguar and the level of customer service I received was exceptional.
Many thanks again to Douglas and his team - I would highly recommend you.