I recently bought a gorgeous handmade silver charm from Equinox and was really impressed by both the jewellery and the customer service. It was a present for my sister - so I had lots of questions regarding availability and delivery. Equinox were extremely helpful and really knowledgeable, responsive and friendly. The charm itself was gorgeous and symbolised 'unity' and 'sisters' - perfect!
What a fantastic jewelers, the most helpful and friendly. I lost a very special ring which I had bought from Equinox about 5 years ago. Sadly the rind was not on their stock list but that didn't stop Tim and Anna locating the makers and I received the replacement within the week. Just the very best service and so kind. Will be returning for more lovely silver jewelry soonest.
Ordered a 18th birthday present, but had left it late. The earrings were out of stock, so Tim emailed me directly to suggest other options, and made sure the present arrived on time. Great service, and,will definately use this business again. Thanks. Jane
I absolutely love Equinox. Such great choice and amazing quality. Fabulous if it's a gift for my friends and even more fabulous if it's a gift for me! Anna and Tim couldn't be more helpful and accommodating. Always so willing to help with choices and make recommendations. Always great quality, value for money and amazing customer service. Nice people to do business with.
Equinox Jewellery have been great over the years. I have bought countless items from both the shop and online. The service is first class: friendly and helpful especially when selecting a special gift for my other half, and the quality is always excellent. Highly recommend.
I have been buying jewellery from Equinox since it started on the high street in 2005 and have continued to do so since they went online. I like their different contemporary collections, which are competitively priced and are excellent quality. The staff offer a very friendly and reliable service and nothing seems too much trouble. I have always received orders quickly and beautifully packaged and on occasions I have phoned for advice and not been disappointed with their recommendations.
I've been a customer of Equinox for many years and always keep an eye out for new styles on their web site. My most recent purchase was the gorgeous Cleo necklace. Anna was kind enough to deliver it in person and bring along the matching items for me to look at before I decided whether to buy (which I did, of course!). As always, a fabulous service and great quality.
My husband bought me 2 beautiful silver charms from Equinox for my Birthday. They were engraved with our children's names. They have pride of place on my charm bracelet but would make a lovely decoration for a silver necklace too.
In January 2015, Andy S said:
I have bought a few items of jewellery from Equinox and am very impressed with the uniqueness, the design and the quality of all the pieces, and all at such competitive prices !
I will certainly be ordering more in the future.