I took my hard drive to another company who had my drive for 2 weeks trying everything possible to fix this .
They then wanted to send my drive off to a data recovery company for a huge cost.
I got in touch with Blucando and explained that this hard drive contained all my photos of my belated mum and photos from since my son was born . Photos I cannot replace .
I dropped my hard drive off in morning and when my phone rang that afternoon my heart sank as they had only received this a few hours prior so it had to be bad news ...
I literally wanted to cry when Ben told me he had managed to read my drive ..
I am over the moon. The previous company had 14yrs experience and couldn't fix my drive and Ben who is 19yrs old worked magic..
THANK U FROM THE BOTTOM OF MT HEART 💙
This company really helped me from a tight spot. Microsoft had replaced my existing agreement for outlook, word, excel and powerpoint with a newer one AT A COST! Really angry and unable to locate or update my existing files. Ben helped me through the process to restore all my apps, files and folders. Fantastic work, thank you.
I was recommended to Blucando by a friend and i can say i wasn't disappointed!
from the first phone conversation to collecting my fixed laptop they offered a professional friendly service, honest advice, great communication & a quick turn around fixing my laptop within days.
i would highly recommend these guys for what they offer and do within the IT industry.
I lost my charger lead & gave them a call and they went out there way to find me a replacement.
Excellant and very professional service. The staff are very knowledgeable and very keen to help with any problem. They are the best and deserve a strong recognition in the world of IT!
I wish them continued success.
Excellent install - Had teething issues due to wireless connectivity but Mark and Chris were ever so quick to resolve the matter.
The broadband booster is very quick!
Would definatly recommend happy customer.
I contacted Stuart at Blucando for IT advice in my previous job, having worked with him in the past and knowing I could trust him for honest, helpful advice. I wasn’t wrong and, despite our needs being far smaller than some they deal with, we were still given prompt assistance. I wouldn’t hesitate to use Blucando for future IT requirements, as and when the need arises.
In January 2019, Debbie F said:
Thank you to Blucando, an IT support service company who my associates have worked with and recommended and who have guided a local charity we are Patrons of 'Theknightsfoundation.org'. Keep up the good work.
We had a recommendation for this company, knowing very little about IT and computing we where soon put at easy. our queries where quickly sorted . They definitely knew what they were talking about. would recommend.
Amazing company. I phoned them with a problem and Tom patiently talked me through various options to resolve the issues. He also spent time finding contact details for me to talk to the software provider. This is the second time I have used this company and would certainly recommend them to anyone else with problems. Amazing people
Needed repair to my laptop, referred to Blucando by another repair shop who were not quite back from the Christmas break. Took laptop in, they called back with quote as well as advising me of other minor issues they spotted. Due to age of laptop, decided not to proceed and there was no charge made even though they given the laptop a thorough going over. Good service, communication with customer, definitely use Blucando if I ever need any pc repairs or service in the future.
Blucando has recently been accepted as a new member to BNI Farnborough based on the feedback received from some of their existing customers who are already themselves BNI Farnborough members. One of the things that really stood out from the feedback was that they have a 'can do' attitude that really did highlight the level of customer focus within their business and their willingness to go above and beyond for the sake of their customers. Also, it doesn't seem to matter if their customer is large or small in size as their view appears to be that giving great service to even small customers may eventually lead to increased business
as the customer grows in size.
Blucando carried out an audit of our IT security and systems in light of GDPR requirements. Ben took the time to really understand the business and made some useful recommendations. He kept the IT speak to a minimum and put it all in plain English for me. Really helpful and friendly service.
There wide rang of knowledge about all computer matters. Ben is always available to offer assistance. No mater how small or insignificant the problem or job maybe.
I would be happy to offer my rating of the service they provide. Simply the best.
Blucando have very friendly staff with a wonderful wealth of knowledge. We have worked with Blucando for the last few years. Building their website and communicating with them for their marketing has been a delight. Also, they have provided a range of different IT support services to our customers.