Following the very unwelcome discovery of a displaced drain within the foundations of my house I was naturally in a bit of a spin knowing that raw sewage was potentially entering our home. I initially contacted another company of similar name and arranged a detail camera survey, with results in hand I circulated a copy to Stuart and he contacted me by return to explain that he was on holiday until Monday and that I could arrange a visit with the office. I met Stuart at the first available opportunity and was instantly impressed, we decided to line an existing pipe and install a new run around the house and across our lawn. He suggested that they dig the new trench across the lawn by hand to minimise damage and put me at ease that the job was not overly significant. I anxiously awaited his quote, which arrived the following day and was so pleasantly surprised. I asked him to do some extra bits like installing a rat blocker and one or two other bits and we arranged a date to get underway. On the said day they arrived at 8.00, Stuart came and we discussed the job as he introduced me to his team. Luke an Alfie took charge of the new drain and immediately ran into a couple of unforeseen issues that might have had other revising quotes etc, not these Guys, we discussed a couple of solutions and they just got on with it. Stuart and Mark (I think) took care of lining a section of pipe, this involved dismantling a toilet and threading various pipes and tubes down the drains. In under 2 hours their mission was complete, everything was reinstated and you would never know anyone had even been in the room. This left Alfie and Luke trenching and laying new pipes. At this point I left for work. On return home they had reinstated the lawn, piece piece so that even the strips left by my mover appeared undisturbed to the point that I wondered if they'd left early! The following day was spent reinstating paving slabs and decking, removing spoil and tidying to the point that it's hard to know that anyone has even been. As a team nothing is too much trouble and they take great pride in their workmanship. I suspect that anyone reading this will also be dreading spending money on stuff that can't be seen. Cotswold Drainage take the pain out of those problems to that point that if Carlsberg did drains .... As a final note I'm still awaiting a quote form the company with a similar name. Many thanks once again, you've earned a 5 start review twice over.
Can't recommend Cotswold Drainage enough. Have helped me out with various drainage conundrums including in the purchase of new rather problematic property! They have always been reasonable and transparent with their costs (especially comparable to at least one other local company who tried ripping us off big time!) and now I would never use anyone else. Have probably met all of the team who take their time to really explain things and are so nice and professional. They never just do the bare minimum, having helped me out with other issues where they have been able to, beyond the drainage issues I have initially called them out for, and always tidy up after themselves. They are clearly hardworking and very talented & knowledgeable in what they do (all things drains and beyond I think!). Provide a level of service all contractors should aspire to. Trust is massive when employing contractors, and the integrity & honesty of this company has certainly gained mine especially when the quality of the job matches up too. Wouldn’t hesitate recommending for a moment. Thank you so much.
I am more than happy with the service provided by Stuart and Cotswold Drainage. He responded very promptly to an email enquiry for a pre-purchase drain survey and was able to carry out the survey within just a few days of the initial enquiry. He rang me immediately after finishing the survey and provided a verbal report which was followed by a written report and quote for remedial work by email within a couple of hours. I cannot recommend this company more highly for their efficient and prompt service. (Please note I have not had any work carried out this review is only in regard to a drain survey)yet
In June 2015, Eithne D said:
It was a pleasure to meet Stuart and Luke.They were very knowledgeable, very polite and fixed my first drain problem efficiently.Minimal disruption, happy to answer questions and reassuring too.
In June 2015, Bill T said:
We find Cotswold Drainage professional and efficient, as ever.
We called Cotswold Drainage as we had a difficult drain blockage. Dave came out the following morning and worked persistently to resolve our problem. First rate, efficient, friendly and good value service - highly recommended
I phoned Cotswold Drainage just after 1pm and Dave came out before 2.40pm. Hugely impressed with the care and professionalism. The drain problem was cleared within 40 mins. Highly recommended thank you.
Cotswold Drainage are the best! They really know what they are doing. I had a blockage, I phoned & they were on site in minutes (yes, less than an hour). Stuart saw the problem & sorted it out in no time. Fast. Efficient. They didn't charge the earth & they are such lovely people to deal with. Nothing was too much trouble. Can I recommend them? OH YES!
I am pleased to recommend Cotswold Drainage who responded quickly over a bank holiday weekend to resolve a problem. Their video disc and report was excellent and charges reasonable. Vernon Powell, Vale Kitchens Evesham