Local Reviews
In October 2019, Vexxol said about El Rincon
Me and my partner regularly visit restaurants around the area, and El Rincon goes down as one of my favourites. The tapas was stunning and the service was very good. I highly recommend this to everyone!
Source: tripadvisor.co.uk
In November 2019, sjw902015 said about El Rincon
We booked this for a special family birthday last week, we originally tried to book for 7:30pm to be told they couldn't fit us is. The restaurant was less than 50% full for the whole time (nearly 3 hours) we were there, so unsure as to what their reasoning was.
When we arrived, we were given two menus for a party of 4 to be told we would get more when they came available and we heard this being said to another table. Clearly there are only 6 or so menus for a restaurant of about 30 seats. The menu was good, however to note there are two menus. One for Monday to Thursday and Monday to Friday.
The service was quite slow and once a table of two (blonde women) were seated near to us we got very little attention. Not once were we asked if our food was okay, and being honest it wasn't that great. We tried to get their attention a number of times for another drink but with no luck. However the table near to use were being attended to frequently, offered free drinks, menu recommendations and it was clear the waiter thought he was onto a good thing a making a bit of a fool of himself flirting with them continuously, even telling them he put his Spanish accent on.
Overall, this was a disappointing meal both for the food and the restaurant with a rather large bill for what we got. My parents used to come here often and raved about it, but we will not be returning.
When we arrived, we were given two menus for a party of 4 to be told we would get more when they came available and we heard this being said to another table. Clearly there are only 6 or so menus for a restaurant of about 30 seats. The menu was good, however to note there are two menus. One for Monday to Thursday and Monday to Friday.
The service was quite slow and once a table of two (blonde women) were seated near to us we got very little attention. Not once were we asked if our food was okay, and being honest it wasn't that great. We tried to get their attention a number of times for another drink but with no luck. However the table near to use were being attended to frequently, offered free drinks, menu recommendations and it was clear the waiter thought he was onto a good thing a making a bit of a fool of himself flirting with them continuously, even telling them he put his Spanish accent on.
Overall, this was a disappointing meal both for the food and the restaurant with a rather large bill for what we got. My parents used to come here often and raved about it, but we will not be returning.
Source: tripadvisor.co.uk
In November 2019, tommatthews365 said about El Rincon
Excellent good service in a pleasant atmosphere good value and very welcoming would definitely recommend to friends
Source: tripadvisor.co.uk
In November 2019, coombo said about El Rincon
Excellent food. Very welcoming. There is a menu & a tapas menu. We went for tapas. The tapas menu is not too large & quite honestly everything we had was excellent.
Source: tripadvisor.co.uk
In November 2019, grahamc695 said about El Rincon
I have reviewed this restaurant before but am reviewing again as prompted by Trip Advisor.
My earlier remarks still stand in that it is a very good place to eat Spanish style food and parking is easy. They are very friendly but on the two times we have been again, there were problems.The service was painfully slow and added to that people who came in after us were served first, so that we waited 15 minutes before even being offered a menu and some bread. I thoroughly enjoyed my meal but my partner had whitebait which she felt had been cooked in stale oil as it had a funny taste(or her taste buds were playing up!!!) I am reluctant to complain as I think she was unlucky with the whitebait as I have no complaint at all about the food I had and would certainly go again albeit she won’t(see last paragraphs) The second problem for her was the dessert which was listed as lemon sponge and I have to agree that there was no lemon flavour.
I mentioned the problems when I paid the bill but sadly no compensation or apology was offered.. It would have been good customer service to allow a discount or offer a percentage off a future meal rather than lose customers. The slowness of service and how the manager failed to respond to the issues raised were my only gripes about this otherwise excellent restaurant.
My earlier remarks still stand in that it is a very good place to eat Spanish style food and parking is easy. They are very friendly but on the two times we have been again, there were problems.The service was painfully slow and added to that people who came in after us were served first, so that we waited 15 minutes before even being offered a menu and some bread. I thoroughly enjoyed my meal but my partner had whitebait which she felt had been cooked in stale oil as it had a funny taste(or her taste buds were playing up!!!) I am reluctant to complain as I think she was unlucky with the whitebait as I have no complaint at all about the food I had and would certainly go again albeit she won’t(see last paragraphs) The second problem for her was the dessert which was listed as lemon sponge and I have to agree that there was no lemon flavour.
I mentioned the problems when I paid the bill but sadly no compensation or apology was offered.. It would have been good customer service to allow a discount or offer a percentage off a future meal rather than lose customers. The slowness of service and how the manager failed to respond to the issues raised were my only gripes about this otherwise excellent restaurant.
Source: tripadvisor.co.uk
In December 2019, Jenny D said about El Rincon
Lovely friendly family, super food, nice atmosphere, in my opinion best around Epsom, we will certainly be visiting again soon
Source: tripadvisor.co.uk
In January 2020, HappytripperSurrey said about El Rincon
Visited with friends. Nice atmosphere, tables well spaced making for comfortable in crowded seating. Excellent food choices, sadly my companions wanted to eat set Menu ( which was excellent value) so was disappointed not to sample Tapas. Good news is will return with others who will be more adventurous. Very laid back Service but no complaints as refreshing not to feel rushed.
Source: tripadvisor.co.uk
In January 2020, Grigs27 said about El Rincon
Lovely evening with friends and family. Needed a bit of cheer and it was a lovely place to go. We had an assortment of tapas so tasted a bit of everything and it all tasted good. We were too full to order desserts. Friendly service and nice house wine. It was quiet as it was a week night but strongly advise to book at weekends. In the summer they open up windows and have outside seating. This is my second visit and will be back. We paid about £40 each for aperitif drinks, tapas, wine and Irish coffee. Feel absolutely stuffed
Source: tripadvisor.co.uk
In February 2020, r_selman said about El Rincon
Welcoming friendly service, good house wine and a fantastic, fresh, generously portioned seafood paella. Best restaurant for quality, service and value in the area.
Source: tripadvisor.co.uk
In February 2020, Andrew C said about El Rincon
We went on a Saturday Evening with some friends. We have been going to El Rincon for over 20 years, in recent years we have grazed the Tapas menu. The choice is excellent, the food is tasty and fresh. There is a lovely atmosphere in the dining room and the service is always friendly, polite and attentive.
Source: tripadvisor.co.uk