Local Reviews
In August 2026, Amol said about The Personal Agent - Estate Agents
We have been personal agents for many years now, especially the Epsom branch has been a fantastic working experience.
Becky Moore at the Lettings High Street office is a wonderful property manager.
We've had multiple issues she's dealt with for us with amazing customer service and responsiveness and care.
Many thanks, Becky, for your kind attention and customer service.
Becky Moore at the Lettings High Street office is a wonderful property manager.
We've had multiple issues she's dealt with for us with amazing customer service and responsiveness and care.
Many thanks, Becky, for your kind attention and customer service.
Source: trustpilot.com
In August 2026, H Valla said about The Personal Agent Banstead
After spending nearly two years looking for the right home, dealing with a difficult property market and, at times, estate agents who made the process feel far harder than it needed to be, dealing with John was genuinely a breath of fresh air.
From our very first viewing, John went above and beyond. It never felt as though he was simply there to sell us a house – he understood that he was also selling us a lifestyle and an area that we could see ourselves living in.
He gave us plenty of time to properly walk around the property without ever making us feel rushed or pressured. What really impressed us, though, was what happened afterwards. My husband didn’t know Banstead particularly well, so John actually drove us to the nearest station and then into Banstead Village, showing us the local amenities and helping us get a proper feel for the area. It may sound like a small thing, but when you’re considering where to make your family home, it makes an enormous difference.
What stood out throughout the entire process was John’s approach to buyers. Of course, we completely understand that an estate agent is instructed by and works for the seller. However, John and the team clearly understand something that I think sets them apart: to successfully sell a home, you also need to work with the buyer. You need to communicate, build trust and help both sides get to the same destination. That mindset really does put The Personal Agent above the rest.
Our offer was accepted on a Saturday, and from that point things moved at an incredible pace. The memorandum of sale was issued promptly and, unbelievably, we exchanged contracts just 21 days after our offer was accepted. Having spent two years looking for a home, I know just how unusual that is!
Of course, something like that requires everyone to play their part, and we were extremely fortunate to have a fantastic and proactive seller too. But John was right there in the middle of it, communicating, chasing, updating and helping to keep everything moving between all parties.
I will admit that I am an extremely proactive buyer and I like my updates – sometimes daily! I initially wondered whether John might get fed up with me, but he was an absolute dream throughout. He understood that buying a home is a huge deal and never made me feel as though I was being a nuisance for wanting to know what was happening. Instead, he worked with me and helped facilitate the whole process incredibly smoothly.
After two years of searching, we have finally found our home, and I genuinely couldn’t have asked for a better experience getting us over the line.
I would have absolutely no hesitation recommending John or the wider team to anyone selling or buying a property. Professional, proactive, personable and genuinely invested in getting the transaction completed.
They really are their namesake – The Personal Agent.
Thank you, John. You have been absolutely brilliant from that very first viewing right through to exchange.
From our very first viewing, John went above and beyond. It never felt as though he was simply there to sell us a house – he understood that he was also selling us a lifestyle and an area that we could see ourselves living in.
He gave us plenty of time to properly walk around the property without ever making us feel rushed or pressured. What really impressed us, though, was what happened afterwards. My husband didn’t know Banstead particularly well, so John actually drove us to the nearest station and then into Banstead Village, showing us the local amenities and helping us get a proper feel for the area. It may sound like a small thing, but when you’re considering where to make your family home, it makes an enormous difference.
What stood out throughout the entire process was John’s approach to buyers. Of course, we completely understand that an estate agent is instructed by and works for the seller. However, John and the team clearly understand something that I think sets them apart: to successfully sell a home, you also need to work with the buyer. You need to communicate, build trust and help both sides get to the same destination. That mindset really does put The Personal Agent above the rest.
Our offer was accepted on a Saturday, and from that point things moved at an incredible pace. The memorandum of sale was issued promptly and, unbelievably, we exchanged contracts just 21 days after our offer was accepted. Having spent two years looking for a home, I know just how unusual that is!
Of course, something like that requires everyone to play their part, and we were extremely fortunate to have a fantastic and proactive seller too. But John was right there in the middle of it, communicating, chasing, updating and helping to keep everything moving between all parties.
I will admit that I am an extremely proactive buyer and I like my updates – sometimes daily! I initially wondered whether John might get fed up with me, but he was an absolute dream throughout. He understood that buying a home is a huge deal and never made me feel as though I was being a nuisance for wanting to know what was happening. Instead, he worked with me and helped facilitate the whole process incredibly smoothly.
After two years of searching, we have finally found our home, and I genuinely couldn’t have asked for a better experience getting us over the line.
I would have absolutely no hesitation recommending John or the wider team to anyone selling or buying a property. Professional, proactive, personable and genuinely invested in getting the transaction completed.
They really are their namesake – The Personal Agent.
Thank you, John. You have been absolutely brilliant from that very first viewing right through to exchange.
Source: google.com
In August 2026, Kingston Synchro said about The Personal Agent - Estate Agents
Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push through the sale of my new house. Forever grateful for your help! Sarah Goddard was simply outstanding, and Ray and Daniel acted as the BEST duo. All in all an unbelievable experience with this team and I wouldn’t hesitate to recommend
Source: trustpilot.com
In August 2026, Tomasz Chabrzyk said about Epsom Playhouse
Duże przestronna sala kinowa.
Source: google.com
In August 2026, Roux Brits said about The Personal Agent - Estate Agents
Clear marketing strategy and sales progression process was fantastic. Thank you Sarah, Richard and rest of the team
Source: trustpilot.com
In August 2026, Matt Harmer said about The Personal Agent - Estate Agents
The thing that stood out to me was they really understood my situation and made me feel like they cared about it as much as I did (I needed to move within 7 days!).
Callum was brilliant from the start - friendly, helpful and always on hand for the smallest questions I had and kept pushing things forward with the urgency it needed - credit also to the wider team who also helped when Callum wasn’t available. Thanks Callum, already loving the new place!
Callum was brilliant from the start - friendly, helpful and always on hand for the smallest questions I had and kept pushing things forward with the urgency it needed - credit also to the wider team who also helped when Callum wasn’t available. Thanks Callum, already loving the new place!
Source: trustpilot.com
In August 2026, soni P said about The Personal Agent Banstead
Thank you for all your help purchasing my property, Special thanks to Mark who dealt with some queries that came up near exchange, resolving them quickly efficiently and professionally. Many thanks
Source: google.com
In August 2026, Jane said about The Personal Agent Stoneleigh
Really pleased with the service from The Personal Agent. Dan and Shauna were both great to deal with- friendly, professional, and kept things moving throughout. Would happily recommend them to anyone looking to sell.
Source: google.com
In August 2026, Anna said about The Personal Agent - Estate Agents
The Personal Agent have been very efficient and helpful with our property search! Callum has been great with all our questions and has made moving into our flat as smooth as possible! Couldn’t recommend them enough!!
Source: trustpilot.com
In August 2026, Lucy Pond said about The Personal Agent - Estate Agents
Rosie was great a my viewing. Very informative, friendly and answered any questions I had.
Source: google.com