I don’t normally write reviews but in this case I believe it’s worth sharing my experience with others, so I’m making this exception for two reasons:
1. I have been to quite a few dental practices in my life, and I did a lot of digging around to try and find the best option for my recent dental problem, but this clinic is, without a shadow of a doubt, the best one I have seen (and I’m speaking for my child here too). I was treated with the utmost care, professionalism and attention to detail for a treatment that would normally be far from pleasant. I felt no pain at all, had a clear understanding of everything that was taking place which was very reassuring and in smartly designed, high-tech surroundings. I’m also continually impressed with the modernity of the clinic and their equipment. They simply exceeded my expectations.
2. The people working here simply love their job and along with their expertise, they make a great team. The professional yet fun environment reflects their commitment to quality dentistry, and as a patient, I found this extremely reassuring. I feel safe and in good hands. Thank you !
In February 2021, Moe S said:
Alan and his team exemplify everything you could possibly ask for (and more) from a dental practice. I found myself in an unfortunate situation regarding an implant that was sited many years ago in the US. Alan and his team arranged to see me and although couldn't help my predicament at that time, they went above and beyond by consulting the manufacturer of said implant to help identify specialists in the area who work with this brand and could help. Alan even phoned me a couple times to keep me updated on the progress. Ironically, one of the specialists happened to be a bi-weekly visiting periodontist at Alan's practice so I didn't have to travel far! Everyone including reception and nursing staff were so courteous and professional and this even emanates through a phone call. I will be recommending my family and friends to this gem of a practice.
In January 2021, Charlotte Anderson said:
So pleased to have found Alan Wilson Dentistry! I recently moved to Epsom and spent ages researching where to register; the other 5 star reviews convinced me this was a great choice and I wasn't disappointed! I hadn't been to the dentist in ages and suspected some work needed to be done - Alan was so friendly, explained everything so clearly and answered any questions I had. Can not recommend this dentist enough - extremely high quality work and exceptional standards of customer care.
In December 2020, Irina Wallis said:
Simply the best dental care!
Alan is an amazing dentist and his team is very thoughtful, lovely and making your feel comfortable every time you visit!
In December 2020, Gisele Ryan said:
Went to see Dave yesterday and as usual he took time to get it right and you always feel that he will go the extra mile to make sure the work is done properly. I recommend both Alan and Dave to anyone looking to feel at ease at the dentist and walk away with a great smile
In December 2020, Kezia Webborn said:
Alan Wilson dentistry is the most fantastic practice! Every member of the team is a star and as a particularly anxious patient myself, they never fail to put me at ease. I most recently went in to have my wisdom tooth removed and the whole experience was a breeze and testimony to what an excellent dentist Alan is. Alan has treated myself and my family for many years and we would never go anywhere else! Sandra and the dental nurses go above and beyond to make you feel comfortable, always turning a trip to the dentist into an absolute pleasure.
In November 2020, Audrey Wauters said:
So pleased to have found Alan Wilson Dentistry! It is always a pleasure to feel so welcomed by the entire team, safe in the knowledge that I’m in the gentle and meticulous hands of both Clare and Alan.
In November 2020, Rachel Cain said:
I have just returned from my best ever experience with a hygienist !! I am always a little nervous visiting a hygienist but Claire was simply amazing throughout the whole experience. Claire did everything she could to make me feel comfortable and informed throughout and also with a great bubbly personality to keep things nice and light ! You can see that Claire is truly passionate about her job which is so nice to see and feel as a customer. She is super soft and careful with her approach and I didn't feel any pain / discomfort whatsoever .Her colleague Melissa was also fabulous too and they make a great team together !
I am going to be having some more work done at Alan Wilson Dentistry and so far I can honestly say that all the people I have met have been incredibly warm and welcoming. Lauren ( Dental Nurse ) has also been amazing , being totally helpful and efficient with her customer service and answering my bucket of questions on Invisalign! A shout out to Scelina and Lee too who have also been super helpful and welcoming.
I am so pleased to have finally joined a Dentist surgery in my local area instead of driving 40 miles to my old one !
In November 2020, Karen C said:
Clare is my favourite hygienist, she’s a gentle, calm, lovely person. She even gave me a great lesson on how to use an electric toothbrush! I then went on to teach my Mum and my Aunt when I returned to Australia :) The practice is modern and all the staff I met were friendly and professional. You can’t help but be in a good mood when you meet Sandra at the front desk.
In November 2020, Tracey Norfolk said:
A massive warm welcome when you walk through the door to the moment you sit down and this does not change throughout the appointment. All the team are very friendly and make your visit so much more relaxed and calm and dare I say funny at times with the banter. I have had to have quite a lot of appointments in a short space of time. I was referred last minute as my normal dentist is in the city, but due to Covid was not possible for me to travel back there at the moment. Alan and his team came to my rescue and stepped in to finish work that was started by my other dentist but was time critical and I cant thank them all enough for the excellent caring service provided to me. So much so I have now decided that I will be moving to his practice permanently. They have blown me away and I have not stopped recommending them to all my friends for their outstanding, reassuring and exceptional dental service. I wish I had found them sooner. Highly recommend them and never thought I would say that about any dentist.
In October 2020, Tracy Hennessey said:
Great practice highly professional I had an awful experience very poor dental work at horton dental epsom, so inefficient. This practice a breath of fresh air, skilled clinician excellent service , good treatment I Highly recommend great clinic.
In October 2020, Liz Barber said:
Scared of the hygienist? Well no longer! I was one of those people who had been brutalised by them in the past but Alan persuaded me to try his, Claire, I truested him even though I'd only just met him and I can tell you he was 100% right. Clare was personable, gentle, explained everything as she wetn along, checked in that I was ok and I honestly felt completely relaxed, more like getting a beauty treatment . I am been super impressed with the whole set up so far, a off to have some work done by Alan tomorrow and already know it'l be as equally a pleasant experience, thankk you Alsn Wlison Dentistry!
In October 2020, G Dugdale said:
I followed Alan down to Epsom, and in fact, find it easier to get there than to cross London.
My first major treatment from him previously was a dental implant - which was completed immaculately. I have the highest regard for both Alan's technical skill as well as his attention to, and thoroughness regarding, my overall dental health. He is meticulous in explaining what he is doing, as well as the options and issues going forward.
On top of all that, he's a charmin' fella!
In September 2020, Hayley Parkhouse said:
Incredibly friendly, professional and attentive treatment. I had a crown with Alan and and a clean with Clare, both were very kind and patient, I‘m looking forward to returning for my whitening! X
In September 2020, maddy essex said:
I could not recommend Alan Wilson Denistry enough. I have been to a number of different practises before but everything about Alan Wilson's from the relaxed environment, the front of house team and all the staff are just incredible. I had my initial appointment with one of the dentists, Debbie who was so thorough and informative. She blew up pictures on the TV screen to show me my xrays to show what I would need done and took the time to explain why which I have never recieved anywhere else. I have since returned for my hygiene appointment with Claire. I was instantly at ease and my 45 minute appointment flew by completely pain-free and my teeth have never felt so good. I actually look forward to going to the dentist now.
In September 2020, Rebecca Cummins said:
Today was my first experience at Alan Wilson dentistry .
From the second I entered the reception I was greeted with friendly smiles, which for me being a more anxious patient put me at ease.
The whole area is very light,airy and extremely clean.
I saw Clare today for a hygiene appointment and she’s just brilliant! Nothing was too much trouble, very patient and has the gentle touch. She is a great asset to the company and I would highly recommend her to anyone.
Overall a great experience and I’m so glad I found them!
In August 2020, John Brown said:
A fantastic, friendly and delightful dentist service. My family (two young kids, wife and I ) have been going to Alan Wilson Dentistry since it first opened. They are such a wonderful team that always make us feel tremendously well looked after. The kids are so comfortable with them and my wife and I get superb treatment for whatever we need. I've just had one of my regular check-ups and they have taken every single precaution to ensuring a clean and safe environment during the midst of Covid-19. I can't recommend them enough.
In July 2020, BENITA NOEL said:
Friendly, professional, adaptable to your needs and wants, affordable and up to date technology. I now smile with pride and enjoying eating with confidence. Fabulous work 😁
In July 2020, Collette Mathias said:
As a very nervous patient I was dreading root canal, however the overall experience has been very positive and I would highly recommend Alan Wilson Dentistry.
In July 2020, Tim Hillman said:
Alan provides a comforting, friendly experience. He gives time to explain any procedures and makes sure you are happy and relaxed throughout treatment. Can thoroughly recommend.
In July 2020, Sophy Bella said:
Great experience at Alan Wilson Dentistry! Had a check up with Debbie and she was so lovely and friendly. Made me feel at ease from the moment I stepped through the door. Was very thorough with my check up. Lauren the dental nurse was also lovely and welcoming! Very happy!
In July 2020, STEVE GRIFFITHS said:
I had a lot of dentistry work done that required 5-6 visits every time
the reception from all the staff was exceptional
the service I received was excellent my new teeth now look and feel
amazing not the cheapest but by far the most professional I
would and have recommended Alan Wilson Dentistry to friends and family and you get
the BEST from the rest in a pleasant and first class surgery
In July 2020, Mark Bristow said:
After a decade of NHS dentists who were only interested in removing the remains of my teeth after they broke, I was down to my last single working pair of molars when I started looking for somebody to provide dental implants. I approached Alan Wilson dentistry and the another practice in Sutton advertising a full implant capability.
I warmed instantly to Alan Wilson because of his relaxed, friendly and confident manner, and he seemed old enough to have had plenty of practice but young enough to be around for the next 10-15 years to do any necessary maintenance on my implants. He was also brave enough not to flinch visibly when he first looked inside my mouth!
His newly-built premises had, it seemed, all the facilities needed and an impressive amount of hi-tech gear including a 3D camera system and CBCT scanner. I soon found out none of it was just for show. My being a coeliac with osteopoenia taking calcium supplements was taken in his stride, and he was confident (justifiably) of a good outcome.
Due to the Covid-19 lockdown the treatment took longer than planned but with fewer separate visits, and left me with two new crowns and seven dental implants plus a number of fillings to bring my mouth back into full working order. All done with the minimum of discomfort or pain, and nothing was too much trouble.
This was my first experience of dental implants, so I have nothing with which to compare Alan’s treatment, but the patient experience throughout was first class, and as an Epsom resident I was pleased to support a new local business providing such comprehensive and competent treatment.
Five stars hard- and well-earned, so I unhesitatingly recommend Alan Wilson Dentistry to anyone needing complex treatment or just wanting a better experience than most of us expect from a trip to the dentist.
In July 2020, Linda Bristow said:
Excellent, careful and considerate treatment, I had to have an extraction and a rear tooth crowned. New 3D camera used to take an impression instead of the awful putty. The crown fitted perfectly first time and the colour match is so good nobody could tell which tooth it was. Colour matching on a filling too. I just can't thank them enough for opening up after covid-19 and doing such a wonderful job.
In July 2020, Darragh O'Leary said:
If I could give 6 stars I would. After years of avoiding the dentist, I now look forward to going and this is down to the entire team at Alan Wilson Dentistry and the positive dental experiences I’ve had over the last few months. Alan and his team have changed my approach to my teeth (I now floss every day) and have made it a pleasure to go to the dentist. The atmosphere they create is completely patient focused, friendly and relaxing. I can’t recommend this practice enough.