The PC Support Group (Edinburgh) provides high quality, affordable IT support to small business and home users in Edinburgh and throughout Mid-Lothian including Queensferry, Dalkeith, Currie, Penicuik, Lasswade and Musselburgh.
Put simply, The PC Support Group offers one service… to remove all our clients worries and concerns about their computers and anything that communicates with, runs on, or connects to them. The company's aim is to allow our customers to concentrate on using IT to achieve their goals, whether that's simply doing some on-line shopping or growing a successful business. Their expert staff ensure clients get their computer issues resolved quickly and efficiently and their service is totally customer focused.
With our instant remote IT support technology we could potentially connect now and have your problem fixed in minutes. And for on-site computer support we have friendly, professional, locally based engineers who can normally be with you within hours
Using The PC Support Group is like having your own personal IT support department ready to help at any time, but without the usual associated high costs
We specialise in providing top quality IT support to small businesses, removing all the usual worries and problems with your computers.
We recognise that you want your technology to "just work", enabling you and your staff to perform your business tasks as quickly and efficiently as possible. To achieve this we keep things simple, no blinding you with science, just common sense advice, guidance and delivery. Some of the main benefits are:
Proactive Monitoring & Management - Using sophisticated support technology (normally only employed by large corporations) we pro-actively monitor and manage every computer that we look after. We often know about issues even before our customers do, saving them time and money!
Instant Remote Support - We resolve over 90% of computer support problems remotely, giving you a faster and more efficient service which is totally secure. This means that we can fix most of your computer problems instantly without you having to wait for a visit.
Rolling 30 Day BusinessCARE Contracts - BusinessCARE, our small business support service has been designed to give you the freedom to focus on your business while we take total responsibility for the smooth running of your IT systems. Our contracts start at less than £10 per month and have no tie-in period so you can stop them at any time, leaving you in total control.
Award Winning - In a recent independent survey we were voted as one of only 2 UK companies in the Top 100 World's best IT Support companies so you can be sure you're getting a quality service
You may want or need a home visit… no problem, we have professional friendly computer support engineers who we can arrange to come to you, often within hours of your call.
And we GUARANTEE the quality of their work because we don't simply pass your call onto a third party as some computer support companies do.
We only charge £37 for the first half hour and £25 per additional half hour, and we have a NO FIX, NO FEE policy so if we can't solve your problem you don't pay a penny.
And we never charge for more than 2 hours work on a single problem so there's a cap on what you pay.
Our most popular individual computer support services are:
• Troubleshooting and Repairs
• Virus Detection, Removal and Protection
• Preventative Maintenance to stop things going wrong in the first place
• Data Recovery and Backup
• Hardware recommendation and supply - anything from a cable to an entire home IT system
• Broadband Installation
• New PC Set-up
• Software Installation and Set-up
• General Help and Advice
The PC Support Group
The Best of Edinburgh Category: Computer Support
Click here to find out more about Business and Home User PC Support available from Edinburgh's PC Support Group
Tel: 0845 223 3116
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The Best of Edinburgh Category: Computer Support
If you have used The PC Support Group, The Best of Edinburgh would like to hear about your experience so that we can provide a better service for all our users.
Thanks for visiting The PC Support Group & The Best of Edinburgh
The PC Support Group are amazing, they have sorted out any issues we have had quickly and efficiently and also check our computers on a weekly basis for any potential …
The PC Support Group have exceeded our expectations in both price and quality of service... I wouldn’t hesitate recommending The PC Support Group as in our experience they always deliver …
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