Whilst there are some bandits out there most non or slow payers did not intend to be when they ordered, but they can become bad payers because of the way we manage them!
Here are some thoughts and ideas
This brings me to a favourite hobby horse of mine – Do not leave quality or client satisfaction until the end! If you are providing goods or service over a period of time make sure that the client is happy at each stage – think of the restaurant waiter who asks if everything is alright as you take your first bite – once you have said yes it is very difficult for you to complain subsequently. – it is the same for you, the client will find it harder to not pay if you have spoken to him or her regularly throughout
Of course none of this will help if someone is hell bent on not paying but managing the rest could help your cash flow and frankly who needs non paying customers, a sale is only a sale once it is paid for, until then it is a gift!
For more information contact Chris Olchawski direct on 01550 739016 Tutsan Associates