Award winning Goliath hit a record 6th Network VEKA award
18th May 2017
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Goliath Home World has won a national award for exceptional customer service. The Hawks Green Business Park company, which specialises in PVC-U doors, windows and conservatories took the top prize in its category at the recent Network VEKA Members' Weekend, based on over 20,000 customer satisfaction surveys taken over the past year.

2017 is set to be big for Goliath as it also celebrates its 30th business anniversary this year. Goliath has built up its hard-working and honest reputation in the industry since it was established back in 1987 and has proudly been supplying the Cannock area with top quality home renovation products ever since, including kitchens, bedrooms and bathrooms as well as its line of PVC-U products. The company has a quintet of trophies under its belt from previous Network VEKA prize-giving ceremonies, having won the regional award three times in a row from 2013 to 2015. This is the first year that the judging was split into company size rather than geographically, making the competition harder than ever, but Goliath still came out on top from a shortlist of six.

To be a member of Network VEKA, companies in the fenestration industry must undergo a strict application process before agreeing to regular reviews of their membership. Each and every product that the company then provides is followed up by a customer satisfaction survey and this feedback is used to maintain the very best standards of service across the Network, as well as in the scoring for the prestigious annual awards ceremony.

Karen Lund, VEKA's Head of Partner Programmes, who presented the award for Network VEKA said: “For a company that has been trading for 30 years, Goliath has never stopped striving for perfection when it comes to customer service and this is exactly the type of ethos we expect from members of Network VEKA. It is great to have an event that recognises the hard work everyone at Goliath puts in every day and they thoroughly deserve the accolade.”

Snooker legend Steve Davis OBE, who is Network VEKA's Brand Ambassador congratulated everyone in the category and said of Goliath: “In sport you have to constantly up your game to stay ahead of the pack and make an impression. This is exactly the same in business. Goliath seem to be able to perform consistently well but also have that extra edge, which is the sign of a true champion. Congratulations.”

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Steve M

Member since: 10th July 2012

I am Steve Mallows, the owner of thebestofcannock.I have lived in Cannock since moving down from Yorkshire aged 5 years.I am passionate about the Cannock area and helping local businesses. I have a keen...

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