Work to re-route guttering/downpipes off from the extension roof (as left by the builders) was corrected and done efficiently by Tom and his team. The half down pipe (other half of it fell off) caused so many leaks into our extension during heavy rain as the pipe couldn’t cope with the volume of water which caused it to seep out and get underneath the tiles, subsequently bringing water indoors through the ceiling.
The service we received was fast and reliable. It was executed neatly and handled with care. Therefore, we are very pleased with the results. The roof and pipe are no longer ‘eyesores’ and glad to say, no more leaks!
Additionally, we also asked for some tiles to be put back on our garage roof that slipped off. Tom sourced the materials we needed which saved us time looking for what we needed. Both Jobs have been done to an excellent standard.
The customer care we received from T. Smith Roofing and Renovations was at an excellent level. Communication and information was thorough and clear. We Thank Tom and his team for their fantastic work, care and efficiency in this job.
In July 2019, Gill F said:
Very pleased with overall service. Was kept informed of timing and work to be carried out very efficiently. Explained exactly what needed to be done and work completed on day and time as agreed.
In May 2019, Steve J said:
Prompt service, excellent team work. Would certainly recommend Tom and the team. Nice to be associated with professionals in their trade.
T Smith roofing recently replaced all of our fascia, soffit and guttering and also replaced our garage roof with a new rubber covering.
We are very pleased with both jobs , Tom was very friendly and always on hand to make sure things were right.. He also came back once the job was completed to change a couple of things which he wasn’t quite happy with.
Having lost 2 ridge tiles in a recent storm I contacted T.Smith after being fobbed off for a week by another company. Prompt and courteous response. Came out the next day to quote and the following day to carry out the work. Price was fair and he kept in touch every step of the way, inc when he was running 5 minutes late. For such a small job you really couldn't ask for better customer service. Highly recommended.
In November 2018, Catherine M said:
Very efficient service at a reasonable price. Very pleasant but professional. would definitely recommend.
In October 2018, Alan P said:
If you ring Tom Smith he always answers his mobile or rings you back which is a big plus these days. Came out and inspected our chimney that needed repairs/repointing and bay window re-felting etc. A few days later turned up on time and did all the necessary repairs. All neat and tidy and no mess. Also managed to erect and take down scaffolding the same day. Job done quickly but properly. Very good.
In October 2018, John G said:
I would like to thank the team for their good work and promptness in this job and they were very pleasant to be with.
I would like to Thank T.Smith Roofing for their efficiency in identifying the leak in our roof and the time to repair. Outstanding interaction from start to completion, no mess, fuss or hassle and on budget. Well done Tom.
In October 2018, Steve M said:
Thank you to Tom for his quick response to quoting and completing a small roof repair leaving my roof once again watertight. From hone call to completed work was less than 72 hours.
In August 2018, Mary W said:
Service excellent. Job looks very good. Excellent value for money. Very friendly and professional.
In August 2018, Chris P said:
T. Smith Roofing & Renovations completed an entire new roof and we have been really impressed with the service from start to finish. From the initial meeting, Tom has communicated really clearly and stuck to the time frame given, and the work was completed quickly and efficiently. The work was of a high standard and the area was kept safe and tidy while the job was carried out.
In July 2018, James P said:
Very good job, would recommend him to do work. Friendly service, cleaned up well after completed wok, would use him again.
In July 2018, Violet L said:
Very good polite and courteous, thorough in the work they have done. Thank you.
In June 2018, Jonathan P said:
My new house roof was provided promptly and featured excellent quality, management, service and workmanship. The whole experience from quote to a very prompt completion and clean up done with first class customer service.
In June 2018, KarenS said:
Excellent service at short notice. Kept informed at all stages of process including photographs. Organized with contract of works undertaken.
In January 2018, Maurice E said:
I called Tom on 18th January when I saw the damage to the roof. He arrived on time, explained what had to be done and set the wheels in motion. Scaffolding was erected on 19th and the job was done on 20th. All together a fast and efficient job with no problems. Tom was very informative and polite. The workmen left no mess or debris. Very pleased.
In January 2018, Alison S said:
Good communication throughout the job. Very quick work, pleasant workmen. Cleaned up afterwards. Happy with finished roof.
Tom is a very nice, polite and professional tradesmen. He talked us through the problem with the leaky roof and presented us with a couple of options. The work was done in very good time and all the mess was clean up and taken away. If we have a roof problem anywhere else on the house, we know who we will be calling.
In December 2017, Fred H said:
We had a problem that we had sold the house and found a problem that needed solving in 7 days. I rang Tom at T. Smith during the evening, the next day he looked at the problem, during the day the scaffolders set up the scaffolding. The following morning the job was done. So straightforward to deal with. Punctual and so efficient. The work done was first class. I have absolutely no problem in recommending T. Smith Roofing. Superb!
In November 2017, Lorraine D said:
Excellent prompt and efficient service. Called out as we had some roof tiles that had slipped. They came out straight away and fixed the problem, explaining what had happened. Very friendly and courteous. Would strongly recommend.
In September 2017, Clare H said:
Called Tom regarding what was required flat roof wise and our porch also needed attention. Contacted us straight back and arranged to do the work the following week. Extremely professional. Good lads that work with him and clean and tidy workers.
In June 2017, Stuart M said:
Excellent work, reasonable price. More than happy to recommend. Tom is very personable, reliable and gives very professional advice.
Extensive remedial and repair work undertaken by this company. At every point all employees had a friendly, knowledgeable and professional attitude. All work completed to a promised time scale and is of a high quality.
In April 2017, Paul A said:
Tom is very pleasant and very professional in his approach. He quoted for some repair work to lead flashings and completed the work quickly to our complete satisfaction. Will use Tom again.