After a water leak on our garage roof I telephoned Tom who came the same day, gave us a quote which we accepted and the job was done a few days later. We found his team very professional and Tom extremely trustworthy we would not hesitate to use him again. Well done
T. Smith Roofing would recommend to anyone.
In June 2020, Ron B said:
We had suffered very strong winds and several ridge tiles were waiting to slide down the roof. A call to Tom was followed by very prompt action. On arriving and giving me a quote to correct the problem, within 3 days all work was completed in a very professional and confident manner. Tom exudes a quality of professionalism and competence seemingly to pass these attributes onto his staff. Would not hesitate to recommend T. Smith Roofing to anyone.
In June 2020, Nigel H said:
The service was prompt and attentive. we were kept informed at all stages. All staff were courteous and professional.
In May 2020, Julie R said:
Tom runs a very professional service. Customer care is exceptional. Comes when he says and explains in detail what needs to be done, the work is carried out by his very pleasant and efficient team ensuring their professionalism at all times and leaving the site clean and safe. Would use again, Tom goes the extra mile, would highly recommend. Good service, good prices, good team.
In April 2020, Robert F said:
Tom is a very personable young man. Comes when he says and delivers the job. Quality of the work is very good. He has good support from his team. well done 'Team Tom'.
In April 2020, Philip L said:
From making the first call the response was very quick to come out and quote for the roof repair. Tom Smith was very professional and took photos and took the time to explain what was needed. His team arrived and did a very good job, they were pleasant and efficient and took their time to ensure al was done correctly and cleaned up after the work. During the work Tom Smith kept us informed of what was happening and the time left to complete the work. I am very pleased with the job overall and would not hesitate to recommend T. Smith.
After two bad winter storms, our roof was leaking. Within hours of calling, survey done, price was agreed and work scheduled. The work was completed swiftly with no fuss. Standard of workmanship was superb, customer care and attitude was excellent and the site was left clean and tidy. Would recommend to anyone.
High standard of workmanship, always friendly and professional. Highly recommended
In February 2020, Cliff C said:
Tom Smith and his team were very polite, efficient and professional. The work they undertook was carried out to a high standard. They were punctual and stayed on task. We would have no hesitation in recommending them.
In January 2020, Gloria J said:
Excellent service, very nice gentleman. Would recommend to anyone looking for a flat roof.
Work to re-route guttering/downpipes off from the extension roof (as left by the builders) was corrected and done efficiently by Tom and his team. The half down pipe (other half of it fell off) caused so many leaks into our extension during heavy rain as the pipe couldn’t cope with the volume of water which caused it to seep out and get underneath the tiles, subsequently bringing water indoors through the ceiling.
The service we received was fast and reliable. It was executed neatly and handled with care. Therefore, we are very pleased with the results. The roof and pipe are no longer ‘eyesores’ and glad to say, no more leaks!
Additionally, we also asked for some tiles to be put back on our garage roof that slipped off. Tom sourced the materials we needed which saved us time looking for what we needed. Both Jobs have been done to an excellent standard.
The customer care we received from T. Smith Roofing and Renovations was at an excellent level. Communication and information was thorough and clear. We Thank Tom and his team for their fantastic work, care and efficiency in this job.
In July 2019, Gill F said:
Very pleased with overall service. Was kept informed of timing and work to be carried out very efficiently. Explained exactly what needed to be done and work completed on day and time as agreed.
In May 2019, Steve J said:
Prompt service, excellent team work. Would certainly recommend Tom and the team. Nice to be associated with professionals in their trade.
T Smith roofing recently replaced all of our fascia, soffit and guttering and also replaced our garage roof with a new rubber covering.
We are very pleased with both jobs , Tom was very friendly and always on hand to make sure things were right.. He also came back once the job was completed to change a couple of things which he wasn’t quite happy with.
Having lost 2 ridge tiles in a recent storm I contacted T.Smith after being fobbed off for a week by another company. Prompt and courteous response. Came out the next day to quote and the following day to carry out the work. Price was fair and he kept in touch every step of the way, inc when he was running 5 minutes late. For such a small job you really couldn't ask for better customer service. Highly recommended.
In November 2018, Catherine M said:
Very efficient service at a reasonable price. Very pleasant but professional. would definitely recommend.
In October 2018, Alan P said:
If you ring Tom Smith he always answers his mobile or rings you back which is a big plus these days. Came out and inspected our chimney that needed repairs/repointing and bay window re-felting etc. A few days later turned up on time and did all the necessary repairs. All neat and tidy and no mess. Also managed to erect and take down scaffolding the same day. Job done quickly but properly. Very good.
In October 2018, John G said:
I would like to thank the team for their good work and promptness in this job and they were very pleasant to be with.
I would like to Thank T.Smith Roofing for their efficiency in identifying the leak in our roof and the time to repair. Outstanding interaction from start to completion, no mess, fuss or hassle and on budget. Well done Tom.
In October 2018, Steve M said:
Thank you to Tom for his quick response to quoting and completing a small roof repair leaving my roof once again watertight. From hone call to completed work was less than 72 hours.
In August 2018, Mary W said:
Service excellent. Job looks very good. Excellent value for money. Very friendly and professional.
In August 2018, Chris P said:
T. Smith Roofing & Renovations completed an entire new roof and we have been really impressed with the service from start to finish. From the initial meeting, Tom has communicated really clearly and stuck to the time frame given, and the work was completed quickly and efficiently. The work was of a high standard and the area was kept safe and tidy while the job was carried out.