Very happy with the service. Kept me informed of the progress on my car. delivered back clean and happy with the work carried out. Drivers very pleasant.
In June 2019, Chris F said:
Standard of work very good. When phoning to find out if ready, the service was let down by lack of information and by not calling back. I would recommend the standard of work, but not the back op PR.
In June 2019, Leigh R said:
Incredibly friendly and polite staff. Work was finished incredibly quickly, ahead of schedule and I was kept totally informed throughout. Fabulous!!
In June 2019, Philip W said:
Prompt service with clear instructions. Pleasant customer service too.
In June 2019, Robert R said:
I am very pleased with your firm, very efficient, excellent service and friendly staff.
Your telephone manner was really good.
In June 2019, Anthony N said:
Kept up to date all through the repair process.
Very impressed with the professionalism of this company.
In June 2019, Sandra B said:
Very satisfied with the service and help. Pleased we have been kept up to date with all aspects of the repair. Very helpful staff.
In June 2019, Ryan S said:
Very professional set up. Quick turnaround, also fitted me in at short notice. Every staff member I spoke to was friendly and helpful. Extremely satisfied with the work they have done.
In June 2019, Gillian B said:
At all times I was treated with courtesy, both on the phone and with representatives. My car now looks as good as new. Thank you.
In June 2019, Tony L said:
Excellent from start to finish - first class repair job and likewise customer service. Would recommend if asked.
In June 2019, Geoff S said:
Fantastic, professional service! Very understanding and meticulous with work and presentation. Faultless and much appreciated.
In May 2019, Susan H said:
Very good service. Helpful and friendly staff. Will always use again.
In May 2019, Sean W said:
Great and fast service. Picked up the car a day after the accident and got it back within a week. Can't fault the company. Friendly people.
In May 2019, Maureen S said:
Excellent service, very friendly staff. Kept me informed of what was happening. No hassle, called yo let me know when car would be collected and returned.
In May 2019, Gertrude S said:
Excellent service. I'm delighted with the results, a bonus also to have it returned, having been cleaned inside and out. The gentleman and his co-driver were very polite and pleasant.
In May 2019, Steve B said:
Efficient hassle free service. Excellent repair, car looks brand new. Happy with service and wouldn't hesitate to recommend to others.
In May 2019, Keith B said:
The service was excellent throughout, with one exception, the temporary car. Firstly I was left stranded 9 miles from home when my car was picked up and didn't get a replacement for nearly 48 hours. secondly, the replacement was a £10k Fiat 500 and I normally drive a £50k Audi. Pick up and collection was very good, polite and friendly.
In May 2019, David M said:
Very nice people. Would recommend to friends and family.
In April 2019, Olive B said:
I was very impressed and pleasantly surprised by the courtesy and efficiency of the staff. The repair was excellent. Thanks!
In April 2019, Graham T said:
Very pleased with the repair of my P38 Range Rover. The collection service was very good. Did not have to leave my home.
In March 2019, David W said:
Great rapport with the car delivery guys. Clear updates on job by phone only as needed. Great workmanship.
In March 2019, Kris P said:
Great, efficient service repair to vehicle was first class and valeted service and hospitality excellent.
In March 2019, Caren G said:
Honestly, happy with repairs - unfortunately not happy with how long it took to actually start repairs. From the time I rang the accident helpline to collection for repairs was 2 months!
Reply from Premier Group - Car Body Repairs: Hi Caren , we are glad to hear your happy with our work, unfortunately the time taken from reporting the claim to us collecting the vehicle is down to your insurance company not us, but thank you for the feed back.
In February 2019, David J said:
Very impressed with the end result and speed and efficiency. Couldn't be more pleased. Cheers.