It was easy to book in, staff are always friendly and helpful and they keep you informed of how any required work is going. The work is always of an excellent standard and the pricing is very reasonable. This is always my first choice of garage to use.
In June 2019, Thomas B said:
The service was prompt, polite and efficient. Always a good reliable response. This company is a real credit to the motor trade. Consistently good and helpful, above all honest and reliable.
In December 2018, Christine M said:
Yet again great service from Bird & Yates. Had a problem yesterday morning, part ordered and fitted that afternoon. And just before Christmas too!
In August 2018, Simon G said:
I have always used Bird & Yates to service and MOT my car. The work is done well and efficiently at a fair price. There is no better place in Cannock.
In July 2018, Lauraine M said:
After buying a second hand automatic mini cooper convertible I booked the car in for a once over to ensure it was SAFE!!! I trust this garage implicitly. They used to look after my older mini that I had for 10 years & were always honest about what needed doing. I have had a new exhaust & new gasket seal to stop an oil leak. The mini is running beautifully & guess where I'll be going for my MOT? Yes a family business that you can trust. Thank you Bird & Yates.
In December 2017, Ron M said:
First class service. I have been a satisfied customer for 20 years now and would not think of going elsewhere.
Bird and Yates are brilliant and a garage that you can trust to be honest with you. They go out of their way to fix a problem and at a reasonable price too. I've taken my car there for many years and always will. It's an old fashioned family business who really care about their customers, which is a rare thing these days!
I have had my cars serviced by Bird & Yates for over 30 years. I have always found them honest with their quotes, reliable with the time scale and have made sure I am satisfied with the work they have carried out on my cars. They have gone the extra mile to help me when a garage in North Wales fitted the wrong part after I had broken down there. I would recommend them to anyone needing a reliable and trustworthy garage.
Fantastic service at Bird and Yates as usual. I took my car in last week with steering judder while braking. when I arrived I went with a list of about 5 other things that I wanted Andy to look at , he said he could see what he could do. When I picked up the car he had fixed the brakes and the whole list of other things I wanted him to look at. I then today took my car into Bird and Yates this morning after having a slight accident with a large Kerb. Andy said he would look at even though I turned up with my car out of the blue. I received a phone call in the afternoon that all was fixed. Bird and Yates and Andy that dealt with me were totally fantastic, very honest and what you need and also what you don't. The prices are very good and will be using this garage again whenever needed.
This family business is simply the best. I have a long list of times they have supported my family from the almost fatal car accident my son had right through to our most recent visit. Recently, our car was recalled by the manufacturer for a brake check. They told me my car had dangerous brakes, too dangerous to drive. We had recently had a service and MOT done at B & Y, so we dropped in on the way home. We knew Andy would not miss something so crucial; however, he put it on the ramp to put our minds at rest , then said they had 2 to 3,000 miles left in them. An unbeatable service.
Brought my car in with a noisy exhaust and was informed that it needed welding only, rather than a new exhaust. It's a relief to find a garage with intergrity and I will definitely use Bird & Yates again if required.
Dennis A About Bird and Yates From the first phone call the service was excellent the job was completed in good time and the price was very good. I would highly recommend Adam and his team and i will definately be using this garage in the future.
In December 2013, Michael G said:
Good honest opinion that you can rely on. Polite service. I have no hesitation in recommendation as extremely pleased with repairs etc. they have done for us.
In December 2013, Peter E said:
Friendly, accommodating and knowledgeable staff. Competitive pricing and honest and open customer service. Your vehicle and wallet are always in safe hands.
In November 2013, Clare P said:
Always a prompt response and a superb and friendly service given. Would highly recommend to anyone.
In October 2013, Clive P said:
They know their trade and do it properly. 100% recommended for honesty and value.
In September 2013, Desmond A said:
Any small family business that can service since 1919 is totally remarkable. Bird & Yates offer impeccable service and excellent workmanship. Even when I was living in London I still took my car to Bird & Yates because they give every customer that personal attention and that's why they have survived so many years.
In September 2013, John D said:
We recently used Bird & Yates for the MOT on a very treasured vintage 1967 VW Beetle. Andy offered the perfect service whilst taking the best care possible. Many thanks.