I was looking for a custom whole house av install and as a local company we asked lee at Ariel AV for an appraisal and a quote. he arrived on time and gave us a list of possible options aswell as a guide on the kit he would reccomend and not Request ( which is very important), from our initial booking to final completion his company and his workers and himself have been a joy to deal with, prompt timekeeping and courteous beyond our expectations, the final product we have recieved is absolutley fantastic = 4 hdmi sources in all our rooms and all can be watched & cofigured independantly ( cctv, bluray, sky hd, Nas ) .and then 2 internet access points to increase our wifi range and let us monitor/block content for our young children, lee even set up the apps available on my ipad so i can work all the rooms from it so i know what content is available on my kids tvs and their internet access points and its content are easily configured. The customer service i recieved from lee far surpassed my expectations, he answered text messages at really unsocialable hours and went out his way to make sure i undesrtood the install and the kit i had purchased, his stafff were polite, efficient and a pleasure to have in my home despite my mad dog lol. He is very reasonably priced and very knowledable in this minefield and a lovely person aswell, i would and WILL recommend him and his staff to anyone i know who is looking for an ariel, satellite dish, sky multiroom, or a custom install that we have had.
Reply from Aerial AV: Thank you for this glad you are happy with install. Lee
In May 2016, Karen A said:
Very prompt response to initial enquiry and quote. Fitted within 48 hours. Explained options and very tidy worker. Only slight disappointment was not taking away old aerials (75 year old - no car) and somehow our 2 aerials ended up being dumped on the drive.
Reply from Aerial AV: Unfortunatley we don't take customers old equipment away for insurance reasons
In April 2016, Gillian W said:
Excellent, efficient and quick service. Now no problems at all with TV reception. At a reasonable price too.
In April 2016, Katie H said:
Excellent service from start to finish. I was given a variety of options to suit both my needs and budget and was not pushed into an expensive choice. Lovely guys who came and carried out the work quickly and without any fuss!
In April 2016, Lyn D said:
Wonderful service. Very competent, very patient and no mess at all. I would recommend this firm to anyone.
In March 2016, Duncan R said:
Arrived on time. Pleasant professional service, explained problem and remedies clearly. Worked in clean and efficient manner.
In March 2016, Rosalind C said:
I decided to use Aerial AV as Aaron was polite and helpful from the first telephone call. The workmanship was efficient and excellent. We are pensioners and nothing was too much trouble. Definitely recommend them.
In March 2016, Kim M said:
I found the service which I received was exceptional. I wouldn't have any problem recommending this company. I found them friendly and very professional whilst doing my aerial. Many thanks.
In August 2015, Anne J said:
We found Aerial force professional, knowledgeable and polite. Would recommend them. They came within 2 days of calling and fitted a new aerial and extra socket.
In July 2015, Donald R said:
Lee extended the aerial into a spare bedroom and also the house extension. He turned up early and worked efficiently and tidily. Standard of work was excellent. Showed a thorough knowledge of TV systems. Will definitely use again.
In July 2015, Sheila P said:
Excellent. The lads came when they said they would and at a time I requested. Took shoes off when they came through the door. Quickly diagnosed the problem and sorted it. all for such a reasonable price as well. I couldn't have asked for more. Brilliant.
Recently moved into a new place & had problems with TV & also wanted a built in sound system. Spoke to Lee at Aerial force who came out the same day & advised solutions to the problems. All kit ordered & they turned up as agreed. TV problem solved & new Sonos sound system installed. Very happy with the system recommended & the service I received. Price charged was as agreed & good value I would highly recommend.
We have just moved in to a new build property and I contacted Aerial Force and spoke to Lee and explained what we required. They came out within a couple of days (on a Saturday) and got us up and running...Second time we have used Aerial Force and I will continue to do so and recommend them to other's as they always offer a fantastic service. Many thanks Craig and Gem.
In July 2015, Jenny E said:
Arrived in good time to complete the job. Sorted out a cable route that was neat and unobtrusive. Left us with a first class TV picture and very pleased. Thank you.
In July 2015, Ian G said:
Excellent service and Lee's knowledge is superb to provide solutions that other firms simply cannot consider.
In July 2015, Mary T said:
Brilliant! Excellent workmanship and very professional. Smartly dressed. No mess! In and out in no time. Very reasonable charges. Would highly recommend this company.
In July 2015, Graham M said:
Efficient and friendly advice given with options for you to choose also with price so you know what you are getting. No hidden extras added.
In July 2015, Andrew D said:
I am pleased with the result. The work was carried out quickly and without too much disruption. The price was reasonable and to quote.
I rang Aerial Force on Saturday the 27th because my television aerial was broken.They arranged to come out on Monday the 29th to give me an estimate for the repair.I was told that I needed a new aerial and they gave me a price which I accepted.The new aerial was fitted in less than an hour.A professional job well done.I do recommend them.Thanks.
In June 2015, Donna M said:
I called Aerial Force out due to problems with my existing aerial equipment. They came out to look and gave me a reasonable quote and a date to sort it out. Returned on the date and fixed my problem with equipment they already had. Thank you.
In June 2015, Gillian J said:
Ian was very nice person. He fitted my new aerial on the roof and new aerial point and he was at my house about 30 minutes (very good).
In June 2015, Alison M said:
Aerial Force, and in particular Aaron, were extremely professional in setting up and organising what we required. Then punctual on the date selected and neat and tidy when setting up our equipment. I would definitely use them again.
In June 2015, Susan W said:
Service excellent, 2nd time I have had Aerial Force. The guys do an excellent job, always clean up and leave everywhere how they found it. No wires showing, brill!
In June 2015, Colin K said:
Wow what a fantastic service, the guys that turned up were professional and very honest and non intrusive, they reminded me how business used to be. Well done fellas.