Local Reviews
In April 2013, dcjwhite said about Village Hotel Bury
We stayed at the hotel for 3 days over Easter with a meal included on the first night.
We decided to try the new Italian restaurant vinny and vino.
What can I see apart from extremely poor if any director or senior manager of VILLAGE is reading this please think again or go bsvk to yhe drawing board.
Our starters took an eternity and when they arrived were wrong.
We left our starters and explained to staff in the bar.
A young man called Matt Ransom then used all his customer service skills and turned the whole experience into a positive one.
We sldo spoken to the hotel Manageress who was very sympathetic and listened to our experience and took on board our constructive criticism about the vino and vinny restaurant.
As for our food in the bar it was absolutely perfect so much that our friends that live in Bury were going there the following week to try.
This is the third time we have stayed at the village Bury and find the staff to be friendly and rooms to be comfortable.
We cannot wait for our next visit in June and will be spreading the word of this hidden gem of Bury.
We decided to try the new Italian restaurant vinny and vino.
What can I see apart from extremely poor if any director or senior manager of VILLAGE is reading this please think again or go bsvk to yhe drawing board.
Our starters took an eternity and when they arrived were wrong.
We left our starters and explained to staff in the bar.
A young man called Matt Ransom then used all his customer service skills and turned the whole experience into a positive one.
We sldo spoken to the hotel Manageress who was very sympathetic and listened to our experience and took on board our constructive criticism about the vino and vinny restaurant.
As for our food in the bar it was absolutely perfect so much that our friends that live in Bury were going there the following week to try.
This is the third time we have stayed at the village Bury and find the staff to be friendly and rooms to be comfortable.
We cannot wait for our next visit in June and will be spreading the word of this hidden gem of Bury.
Source: tripadvisor.co.uk
In April 2013, coops77Manchester said about Village Hotel Bury
I am a gym member here and regularly stop over for theme nights such as Take That tribute bands etc. I also always try to fit in a swim/gym or both before or after work dependent on my shifts. This is an extremely busy hotel with a couple of good restaurants including the bar for lighter meals. The staff are exemplary and the rooms are good value. The only bugbear I have is the amount of time allocated to kids swimming lessons because there isn't a separate pool and the instructors like to occupy up to 2/3 of the pool area which is really annoying. They should get rid of the sun loungers and build a kids pool then everyone would be happy because alot of regulars are in agreeance. Apart from that, definitely worth a stay. Excellent value.
Source: tripadvisor.co.uk
In April 2013, bigwellfan said about Village Hotel Bury
We stayed 2 nights b&b and evening meal both nights (eating from the 2 for £29.00 menu
First thing it is accessible to wheelchairs (big plus when you are pushing someone in one) with lots of disabled parking spaces.
Although we did not book an accessible room, the bathroom had enough room and grips for a disabled person.
The bed was comfortable and we had two pillows each (yipee!)
We ate in Vinny and Vinos the first evening and the food was good although it took an eternity to get our three courses (2 hours plus)
The second night we ate in the bar and again the food was good this time with express service.
Breakfast was o.k could have done with a few more cereals to choose from.
Staff were friendly and helpful throughout
Another plus is that is very easy find being right on the Motorway exit.
Only gripe was wine was quite pricey £12.00 plus for a half caraffe was a bit steep.
However really enjoyed the break and have added it to my list of places to use for a short break or stopover
First thing it is accessible to wheelchairs (big plus when you are pushing someone in one) with lots of disabled parking spaces.
Although we did not book an accessible room, the bathroom had enough room and grips for a disabled person.
The bed was comfortable and we had two pillows each (yipee!)
We ate in Vinny and Vinos the first evening and the food was good although it took an eternity to get our three courses (2 hours plus)
The second night we ate in the bar and again the food was good this time with express service.
Breakfast was o.k could have done with a few more cereals to choose from.
Staff were friendly and helpful throughout
Another plus is that is very easy find being right on the Motorway exit.
Only gripe was wine was quite pricey £12.00 plus for a half caraffe was a bit steep.
However really enjoyed the break and have added it to my list of places to use for a short break or stopover
Source: tripadvisor.co.uk
In April 2013, NorthumberlandJulieR said about Village Hotel Bury
If you are prepared to take the magical mystery tour to the annex at the back of the hotel you will find some very quiet rooms overlooking the river at the back. The rooms are basic but beds very comfortable. The highlight of the stay was the italian restaurant - great food at a very reasonable price and extremely pleasant, attentive staff who go out of their way to explain the extensive menu and make you feel very welcome indeed. I'd give it five stars but the bathroom was a bit tired, fancied a bath but the silicon sealant around the bath could do some some anti mould treatment and the fabric on the seat for the desk was shabby/stained and lastly no radio stations on the tv. But I'll definitely return for the food and the beds and the excellent team that work there.
Source: tripadvisor.co.uk
In April 2013, sandra161 said about Village Hotel Bury
Overall very good but can be expensive and breakfasts was cold dont like ne w menus on restaurant better before dont like Italian menus better off in bar cleaning not too good either stayed in twin room wasn't cleaned properly
Source: tripadvisor.co.uk
In April 2013, Guzbuckle said about Village Hotel Bury
If you get a special deal this can be a fun family night away. The bedrooms are decent in size and beds comfy, our room needed a good clean so we asked to move and the upper deck room was very well cleaned. The gym facilities were great but the spa a little expensive. Pub served good wine and had a fun atmosphere. The restaurant food was high quality but overpriced, we were given discount vouchers for the restaurant on departure. The food was so good but it was empty in the restaurant so perhaps the high prices put people off? Oh and 3 menus was confusing, one menu would be better in my opinion. Breakfast was average, good choice but the hot breakfast was greasy and cheap, it wasn't that busy so an egg cooked to order would have made a big difference. Overall it's a handy location, lots on offer for a hotel and rooms are competitively priced so we will go again
Source: tripadvisor.co.uk
In April 2013, sue d said about Village Hotel Bury
we booked a family room for two nights, but on arrival i wasnt sure if this was a family room? i queried this at reception only to be told it was a family room. our kids were meant to share a sofa bed, however, we felt this inappropriate as they are male and female and different ages. so my husband and son shared the sofa bed and we had the large comfy bed! the hotel was immaculately clean in every area. the leisure facilities where fantastic although the kids pool times where a little restricting. we ate at the hotel both nights, good choice and good quality food although on the first night they forgot the kids meal! however, my husband did complain to management about the room and they acted really quickly, we were given a better room with 2 kids beds and sky movies for the kids so well done village, we enjoyed our stay and would thinks about booking again, in an upper deck room
Source: tripadvisor.co.uk
In April 2013, Ferdy76 said about Village Hotel Bury
I have stayed in this hotels many times in the last 5 years due to work in the area. This is the first time back in about 18 months with the comments below:
Positive:
Rooms are fairly big
Choice of food good
Access to the free gym and pool is very good. Lots of equipment to use and large pool. Does get busy in peak times
Very friendly and approachable staff (Espicially on reception)
Negatives
Room felling tired. Dirty marks on wall. Toilet missing gromets on seat. Loose electric socket.Dirty Shower area.
I had a disabled room with a joining door that banged when the window was opened.
I ate in the resturant, food was ok. Service took ages (Over an hour for garlic bread and meatballs)
Breakfast - Ate at 7.30am not great quite good choice but had been sitting there a while.
Suggestions
Try and get a room that is not in the back. These rooms are not refurbished and are a walk to reception.
Positive:
Rooms are fairly big
Choice of food good
Access to the free gym and pool is very good. Lots of equipment to use and large pool. Does get busy in peak times
Very friendly and approachable staff (Espicially on reception)
Negatives
Room felling tired. Dirty marks on wall. Toilet missing gromets on seat. Loose electric socket.Dirty Shower area.
I had a disabled room with a joining door that banged when the window was opened.
I ate in the resturant, food was ok. Service took ages (Over an hour for garlic bread and meatballs)
Breakfast - Ate at 7.30am not great quite good choice but had been sitting there a while.
Suggestions
Try and get a room that is not in the back. These rooms are not refurbished and are a walk to reception.
Source: tripadvisor.co.uk
In April 2013, Cybdw said about Village Hotel Bury
I stayed at the hotel on the recommendation of a colleague as it was an ideal place to meet him for breakfast.
I must point out that I booked late (only 24 hours before checking in) so didn't expect the best price. I was offered a twin room at £109 and opted for breakfast at an additional £10. So for £120 I was expecting a reasonable stay. My room had two spongy single beds and it really could have been cleaned better (plenty of dust in the corners and the bathroom could do with new silicon as it was dirty).
I used the gym and left my room key as security. The gym is good with plenty of equipment however when I went to reclaim my key they had lost it along with the paper sleeve with the room number written on it! I sprinted back to my room and thankfully nothing was missing so they recoded the keys.
The breakfast was the most annoying detail. I had prepaid 10 pounds and met my colleague who had walked in off the street and only paid £5! I know this sounds petty but it is quite galling. When I checked out I asked the desk about the discrepancy and they said there was nothing they could do and the £5 was a 'special seasonal ' offer .
According to my friend he has only ever paid £5 and the special offer has been running for at least the last two years!
In summary, could be cleaner. Gym is good. Don't pay for breakfast.
I must point out that I booked late (only 24 hours before checking in) so didn't expect the best price. I was offered a twin room at £109 and opted for breakfast at an additional £10. So for £120 I was expecting a reasonable stay. My room had two spongy single beds and it really could have been cleaned better (plenty of dust in the corners and the bathroom could do with new silicon as it was dirty).
I used the gym and left my room key as security. The gym is good with plenty of equipment however when I went to reclaim my key they had lost it along with the paper sleeve with the room number written on it! I sprinted back to my room and thankfully nothing was missing so they recoded the keys.
The breakfast was the most annoying detail. I had prepaid 10 pounds and met my colleague who had walked in off the street and only paid £5! I know this sounds petty but it is quite galling. When I checked out I asked the desk about the discrepancy and they said there was nothing they could do and the £5 was a 'special seasonal ' offer .
According to my friend he has only ever paid £5 and the special offer has been running for at least the last two years!
In summary, could be cleaner. Gym is good. Don't pay for breakfast.
Source: tripadvisor.co.uk
In April 2013, Bowie_1991 said about Village Hotel Bury
I Came Here On 18th &19th April 2013, This Hotel Was Chosen By The Company Who Was Training Us. Was Very Impressed By The Outside & Interior Of The Hotel, The Staff Were More Than Helpful, Food Was Very Nice, Good Selection, Whilst I Didnt Stay Overnight Other People From My Group Did And The Only Complaint I Heard About The Rooms Was Uncomfy Pillows....(Each To There Own)
Source: tripadvisor.co.uk