As a Hearing Aid Audiologist I am in a privileged position to be able to make a difference in the quality of life of those I see, be it clearing wax or helping out with some smart technology. My retail background in a top South African company working in operations management stands me in good stead and I've polished my customer service skills in the boutiques on board a few Princess Cruise ships as a manager, where excellence is the minimum standard. A core principle for me to this day.
I'm a family man with a Lancastrian wife and two precious kids. I spend my free time with my family and also volunteering at the local rugby club as under 8 coach and also as a teaching Level 1 assistant at Radcliffe Swimming Club.
My new business takes the skill I learnt on the high street and adds that personal touch that's impossible to retain in a growing market which sees thousand of customers who are on a production line.
To be fair, honest and thorough are values I subscribe to and most important is that I care.
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