Double Glazing in Bridgend

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Falcon Installations
Falcon Installations based in Bridgend install Double Glazing for your windows and doors giving you a comfortable, energy-efficient home
Pat F said
we have been a customer of Falcons for approx. 8 years having all but 2 windows replaced a new porch / garage doors altered / conservatory. the actual glazing side of the company from Simon , Matt and most of the installers great. Unfortunately when doing the conservatory it leaked and said that the roof tiles were the problem but Keith said that they could sort it through Falcon at extra cost. After the tiles were sorted ?? the leak was worse and then found the problem was with the way the conservatory had been joined to the house and had to take off the conservatory roof panels and that sorted it, but 4 months later, during stormy weather problems with the roof repair they did, we asked for someone to call and take a look, Falcon were actually working on a property opposite us but no one called we dealt with Dan Crawley and the letters and emails(which I have copies )are astounding he blamed a third party( who did our guttering that was also damaged in the storms) his own employees being paid separately for the job the weather breaking the tiles but these tiles had been stuck down with silicone??? and then inferred that he only had my word that this happened. So where I could recommend the glazing side of the company price reasonable, salesman good works around what your want, installing problems no worse than previous companies we have dealt with but after sales customer service was a disaster for us. unfortunately in the end the company were only interested in how things would look with the likes of Fensa and Trust Mark who they are registered with.
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