Roger Clayden Limited

3.5/5 based on 4 reviews
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Sorry but we found this person most unhelpful. I ordered an extra long silver chain for a present. I was told it would be in by end of week .. Called in end of week and it was not in. I left my phone number, he said he would ring. The following week not heard anything so called in he seemed vague as to what I had ordered , took my phone number again and said he would chase it up. Rang few days later still not in said he would ring. This went on till 2 months later I have canceled order. He really could not have cared less.

Reply from Jennifer W:
****Response from Business Owner**** It is a rule in my business that you must pay for an item when you order it; unfortunately this customer refused to pay when he placed the order therefore it could not possibly be completed. I am sorry that it is necessary to take the money up front however many customers never return from such enquires and we end up with a great number of items which never sell. Many Thanks Roger Clayden
They engraved a gift "to a bestman etc" message on a lighter for me as soon as i told him what i wanted he began to engrave it there and then., therefore it was very quick, i only waited up to 5 mins. Very good, and value for money.
Clayden & Co engraved 250 plaques for our new chairs in West Ham Parish Church, East London. Every one was finished to a very high standard and the after service was exceptional - a truly fine establishment with a friendly but professional atmosphere.
A first-class service. Prompt, meticulous and courteous. We simply wouldn’t use anybody else.
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