Since moving to Bath early last year, Mark and his team at Everything IT, have become an essential part of both my business and the separate business which my wife Louise runs. Mark has sorted everything from issues with our WI-FI, email, computer security, Back-ups, and he has also recently sourced and installed my new lap-top. He has a wealth of experience in all areas and his advice has proved invaluable. All work is completed with such incredible enthusiasm and professionalism and at unbeatable prices. Mark is always available no matter what the time giving incredible piece of mind and he bends over backwards to ensure any work is carried out at a time to suit us with the absolute minimum disruption. I have used a number of IT companies in the past but none offer such amazing all-round service. I would have no hesitation in recommending Mark and Everything IT.
Everything IT has kept my business laptop running without problems for the last 3 years. When my wife's laptop needed repairs it was completed quickly and without exuberant costs. I regularly recommend their services to all my friends and colleagues.
I needed to send some large video files urgently to California for a client, and my internet connection was too slow for the client’s deadlines. I contacted Mark Steel of Everything IT who told me he would be able to transfer the files on the fastest connection available in the South West. Mark ran some tests and got the data transfer started on a dedicated broadband connection. I was able to tell my client that data was now being sent from the UK faster than the American server could receive it. Mark did more than just fix a problem for me. In doing everything in his power to get this job done quickly, he safeguarded my reputation in the eyes of my client. He went above and beyond the call of duty to offer a service I couldn’t find anywhere else. And he kept me informed at every stage so I knew what was going on. I have no hesitation in recommending Mark and Everything IT to anyone who needs IT advice and services, whether for home or business. Mark has proved again and again that he cares about his customers and wants to help. I will certainly be using Everything IT again. Simon, HighLight Media TV.
Simply outstanding! Everything IT offers a service which is second to none. Nothing is too much trouble and the service is more than you could ever hope for. I would utterly recommend Everything IT and would not dream of going anywhere else for my IT needs (both business and personal).
You expect an IT Support firm to have good technical skills, and there is no doubt that Everything IT do. However, what takes you by surprise is the extent to which Mark Steel and his team go the extra mile to deliver not just good service, but exemplary service. There is almost nothing they will not do to ensure their clients get the very best IT service possible. They are surely the best IT support business in Bath.
I challenge anybody to find a more helpful, knowledgeable bunch of tech savvy guys, no problem is too big or too small. Mark and his team have always provided the most amazing service, going beyond the call of duty. Fabulous Company, Fabulous people. Could not recommend then highly enough. Probably the best IT Company in the world...
Reliable and swift service without hassle. Mark and the team are always available to answer any questions.
In November 2013, Stephen J said:
Fantastic service as always form the team at Everything IT. Could not wish for better. Thanks again.
In May 2012, Andrew P said:
When it comes to sorting out IT issues Mark Steel of Everything IT really knows his stuff, and rather than baffling me with lots of jargon and technical terms he explained what the problem was and what needs to be done to fix it in a way that I could understand. His service is also very efficient and thorough, alerting me to any potential problems and giving my laptop a clean-up from the inside out. I’d definitely say that Mark is one of the good guys in a baffling industry and I have no hesitation in trusting him to look after my work laptop, without which I’d be completely lost!’