Avonvale were brilliant! From the first minute I walked into the shop to the day the carpets were fitted. I was given expert advice, guidance and patience (it's hard choosing carpet!) and we love our new carpets. Fitted beautifully, we are so pleased! Thank you! We shall return soon!
In February 2017, Rosemary S said:
I would like to thank you all for the good service received with my new carpets. I am thrilled, it all looks super. A special thank you to your two fitters, Steve and James who as usual were excellent, nothing was too much trouble and they went out of their way with removing furniture etc.
Terrific service. Helpful advice and guidance in the shop and a good quality carpet at a better price than other Bath companies I tried. The fitters were cheerful, polite and tidy workers and a problem with the carpet itself (not Avonvale's fault) was resolved very rapidly and without fuss. No hesitation in recommending them for quality, workmanship and value. Many thanks.
In May 2016, Nicolas B said:
A highly professional family firm which gave outstanding service from estimating through to immaculate fitting. Top job!
Reply from Avonvale Carpets: Thanks for your review both on here, on Google and in the shop. We are glad that we lived up to the recommendation of your neighbour's!
In April 2016, Frances E said:
Friendly, knowledgeable staff plus a well priced wide range of carpets. Our choice of carpet was well laid and looks great.
Reply from Avonvale Carpets: Many thanks for your review Frances. I'm glad that all went well and that you are happy with everything. Regards
In February 2016, Alan R said:
Very well laid carpet, neatly done in stairs and landing. Overall a smooth service.
In November 2015, Steve C said:
Great service. Keeps you informed of progress of order. Fitters were excellent and tidy.
In October 2015, Frances U said:
Friendly, efficient organisation. Consistent high levels of service. Highly recommended.
In September 2015, Sheila B said:
A family firm that you can really trust. Excellent service from measuring up to final fitting with the most enthusiastic and helpful fitters.
In September 2015, David and Monica W said:
Very pleasant to deal with. Excellent customer service. Carpet fitted in our absence with no problems. Job well done.
In July 2015, Susan D said:
From first contact with Amy in the shop till the final fitting we received a 5 star service. Paul came to measure and talk us through the process in a very friendly and professional manner. The lads who fitted the carpet and moved the furniture were brilliant. I thoroughly recommend.
In February 2015, Sarah D said:
From advice in the shop re colours and quality to the fitting (3 fitters were fab) - couldn't be happier!
In December 2014, Suzannah C said:
Avonvale Carpets are simply The Best in Bath. They couldn't have been more helpful or professional if they'd tried. Amazing service from choosing our carpet to having it fitted - fantastic service. Thank you.
Reply from Avonvale Carpets: Thanks for the amazing review Suzannah. A great choice in carpet which looks stunning!
In November 2014, Susanna B said:
Always helpful, professional service with competitive prices. There's no cost for a home visit to measure/advise and no obligation to purchase.
In November 2014, Rhoda B said:
Extremely helpful and skilled carpet fitters. I always use Avonvale Carpets. All staff are excellent and highly competent.
I recommend Avonvale wholeheartedly. Paul's son James fitted our carpet brilliantly for us. It has transformed our room. Paul and James made sure that we felt happy to call them in case of any questions and when we had a query Paul popped round to check on it. He also freely gave further advice about how to keep our new carpet looking good for the future. Thank you very much Avonvale. Great personal service with attention to detail.
In September 2014, Colin G said:
Very friendly, efficient and reliable. Good advice and excellent service. We had the hall, landing, stairs and box room fitted with the minimum of fuss and disruption with a quality carpet. Altogether a delightful experience.
In September 2014, Rebecca D said:
Amy in the shop was very friendly, helpful and patient! The carpet fitters were lovely guys - polite, friendly and did a great job!
In September 2014, Richard G said:
Excellent service all the way from the team at Avonvale Carpets in Bath. 5 stars.
In July 2014, Cherno B said:
Responsive, empathetic. Good quality and personal guarantee from Avonvale Carpets.
In July 2014, Gillian R said:
I was recommended to Avonvale Carpets and I wasn't disappointed. A reliable, helpful service. There was no pressure to purchase a more expensive carpet. I would go there again.
These guys know what they're talking about! Just had a substantial amount of work done to my house. Very good price (benchmarked against competition). Jim and his team so thoughtful. Fitters were a pleasure to have in the house according to my wife (they didn't have the radio on...major bonus). The finishing on the stairs, halls and bedrooms is beautiful. I definitely recommend Avonvale. Tom Phillipson - very satisfied customer.
In April 2014, Andy G said:
Avonvale Carpets dealt with us in an understanding but very professional manner. They have carpeted and floored our whole house and we are very pleased with the results. The fitters were superb - efficient and friendly. The advice in store was practical and helpful. I would recommend them to anyone.
In April 2014, Ingrid W said:
Paul and Jim, the proprietors of Avonvale Carpets can not be faulted. Excellent service. They have been brilliant. Thoroughly recommended. I recommend them especially for their quality of work, excellent carpet fitters for a medium range price.
In April 2014, Hilary W said:
We had hall and stairs carpet and we also had vinyl put down in the kitchen and the downstairs bathroom. Avonvale Carpets were brilliant and very efficient. They came when they said they would come. They were nice friendly people. They had to do a lot of work to prepare the floor in the kitchen, more than they thought, but they just got on and did it. When they’d done all the carpeting, unusually they hoovered it all (never happened before!). They let us bring stuff home and keep it as long as we wanted and matched it with paint and all those sorts of things. It was nice that they were local, because we try and use local companies for everything if we can. I mentioned to them the other day that there was a little bit of carpet coming loose somewhere and they just said ‘we’ll send someone straight back to have a look at it then.’ They are very accommodating and I’ve no hesitation in saying they are 5 stars.