The Works M&B Ltd

4.9/5 based on 26 reviews
Latest Reviews
Sebastien and Chris are the best plumbing team I've come across, nothing was too much trouble for them. If you want quality, honesty and efficiency with a gorgeous accent thrown in these are ' The Works' for you! Sheila & Steve
They have just fitted a new bathroom for us and have given us a first class service. They are quick, efficient and excellent value for money. The quality of workmanship is excellent, any minor problems were solved instantly and they were a pleasure to have around.
First used the firm to install a new bathroom and cloakroom in 2009. They did such an excellent job that we thought only of them when we wanted a radiator moved, extra electrical sockets installed and our wiring tested. As before, all work was completed to the highest standard, everything was completed within the requested timescale and the cost was below the estimate. Friendly, reliable and able to offer helpful suggestions. Couldn't ask for better.
We have used both Chris & Sebastien for Gas & Electrical work in our home. They are both very knowledgeable & explain everything so well. They are very efficient, friendly & so hard working. I have no hesitation in highly recommending them to everyone. We will definitely be using them again. Couldn't be more pleased with their workmanship.
Very efficient service with excellent communication. Great explanation of what needs to be done and what as I client I need to look out for or be aware of in the future. Work completed in an efficient and tidy manner. I would have no hesitation in recommending The Works!
Thank you Chris for your excellent customer service and prompt response to visit one of our clients.
We would like to say what a lovely job you have done on refurbishing our bathroom. We are both so very pleased. Thank you very much.
In January we asked The Works M&B to fit two new boilers for us, which we felt they did extremely well and with the minimum of disruption. As a result of this, we asked them to totally refurbish a bathroom in March. We are absolutely delighted with the result and have no hesitation in recommending them in both these aspects of their work.
In January we asked The Works M&B to fit two new boilers for us, which we felt they did extremely well and with the minimum of disruption. As a result of this, we asked them to totally refurbish a bathroom in March. We are absolutely delighted with the result and have no hesitation in recommending them in both these aspects of their work.
Just want to thank Sebastian for his superb service of our oil fired combination boiler. Having had a previous engineer out some 5 times and still the boiler was not working correctly, Sebastian quickly identified the problem, sourced the correct parts and we now have a smooth and efficient running boiler. Brilliant!
Seb and Chris were involved with a refurbishment of our kitchen and two bathrooms over several months. They fitted a new external boiler, two showers, new bathrooms and wired and plumbed in our kitchen and utility room. They were unfailingly reliable and friendly, and worked incredibly hard. They fitted in with other trades as needed to get the work done as quickly as possible. We particularly appreciated how proactive they were in making suggestions for different ways to make systems work - to save money, to be more efficient, to improve water pressure - but at the same time we felt they really listened to how we wanted things to be. We now have a really excellent heating system that is reliable and has saved on running costs, plus much improved kitchen and bathrooms. I would recommend them without hesitation - thank you!
We chose The Works because of their professional attitude and great ideas. They did a great job
I received a very prompt and honest service from The Works, they couldn't have been more helpful
The Works are very professional and efficient in their work. They are quick to respond to my call and good value for money
Thank you for fixing our underfloor heating and for servicing so quickly. Sebastien was skillful and efficient and very helpful. Please pencil us in for another service in 12 months time.
It’s good to finally find a team that can fix and maintain our central heating system! We have had nightmares with it since we moved in. The contractor who installed the systems in our house apparently blagged their way through the installation so me and many neighbours have had ongoing problems. It’s farcical that three different contractors have visited our house and failed to understand heat pump systems. But we are delighted that you have finally resolved the problems so quickly and will mention you to our neighbours who are in need your services.
Thank you for the very quick response before Christmas when I called your company for some help. You quickly identified the problem and arranged for the new heat exchanger to be ordered. You showed that you could get the heat exchanger cheaper than I could and were prepared to pass on those savings to us. The idea of changing the system to a sealed one has improved it enormously, there has not been any more air building up and it seems to be running much more quietly. Add to that very competitive rates for your time and we are very happy with the results, so thank you again. As discussed we have 3 boilers at this location and would be keen to have them all serviced together later on this year before the winter. If you could send a service reminder as suggested nearer the time it would be appreciated.
I’m really pleased with the work, the boiler service and how perfectly balanced all the heating is in the house, so many things to thank you for! I really appreciate your attention to detail. If you get anyone who wants to speak to someone for whom you have done an installation, I’m happy for you to give my number.
After leaving the heating off all summer, I recently decided to turn it on and was met with silence. Obviously expecting the boiler to fire up I was a little perplexed to find it totally inactive. After following the limited instruction on the boiler casing and having no luck, I decided to call a professional service. I spoke with Chris and explained the situation, Chris made it a priority call and was with me extremely quickly. He then diagnosed the issues, fitted the part and was gone again in about an hour. The speed with which Chris responded and fixed the problem was extremely impressive and I would have no hesitation what so ever in recommending The Works M&B to friends, family and colleagues.
When our old boiler packed up the The Works M&B recommended we downsize the boiler because we were clearly overpowered. We now use 35% less oil with the new boiler for the same heating in the house. It was well worth doing.
Our old gas 'back boiler had been causing us trouble for years and costing us lots of money in energy bills and repairs. The Works were prompt, efficient and very helpful and the new boiler is backed with a 5 year guarantee. We only wish we had done the work sooner.
Previously my house was cold, yet my heating bills were high. Now the whole house is warm, yet my energy bills are significantly lower. Thank you for your invaluable advice
It's fantastic - we've found a great plumber! Chris and Seb are such a great team, they have given sensible advise with cost effective measures to ensure we get the best and right system for our needs. They are extremely professional and knowledgeable and always answer our call. Better too - they even clean up after themselves!
Chris at The Works M&B serviced our gas boiler. He was punctual, very thorough in the checks and left the place clean and tidy. Very professional.
I would like to express my thanks for sorting out our boiler recently. With a young family, having the boiler pack up is no joke, but your prompt and efficient service soon had us up and running again. Whilst not the simplest of jobs to establish what was going wrong, you kindly came out to us twice to test the system and research more about our boiler so that the correct replacement part could be fitted. We have always been extremely delighted with the service you give – it is great to have someone to rely on that is not only professional and knowledgeable, but that we are happy to leave in the house if we have to go out unexpectedly. I would have no hesitation in recommending your services to friends and neighbours.
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Finally we’ve had some colder weather in North Devon, so is your heating system energy efficient and economical? Using less energy is the best way to manage fuel bills, but you should pick the best method... Read article
Latest Feedback

In February 2016
Phil & Monica R said

I just wanted to let you know how much we appreciated the work you carried out for us recently. From our first inquiry through to completion, you provided a thoroughly professional service. You gave...