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On behalf of Emma scrivener. I just want to say thank you for making my stay as easy as possible, and helping me with building my bond with my guide …
Zoe on reception and Irene on the bar were amazing and so attentive. Couldn’t do enough for us. Booked a day room and spa visit, very pleased
Good location. Rooms are clean. All the staff, including Julie from conferencing were very friendly. The gym did need a good clean and was dirty even at 7am at opening …
Excellent venue for my 3 day course. Good buffet and refreshments for myself and the delegates. Special mention to Julie and Katie who really looked after us all.
The hotel staff were great, professional, friendly and helpful, sadly the hotel itself not so good. It shows its age and is shabby. The room was dark with insufficient light, …
Nicola is an unreal masseuse - one of the best I've had and the best I've had at LastDrop
Not much in the area but the hotel was fantastic. Facilities was very good and the breakfast was outstanding. Lydia was a diamond also sorted everything I needed with a …
Service was top tier. What stood out to me the most was the breakfast with Lydia serving, she was fantastic.
Credits too Lydia at breakfast, hospitality was great. Props to the maintenance for changing my room after there was a fault
We visited for a business event organised by Zoe and Tracie. We were impressed by the flexible packages offered for weddings and funerals including bespoke options. As a Celebrant, I …
Just needs a smart TV every thing else is great
Took a light lunch in the reception bar and Irene could not do enough for us. From the moment we walked into the bar until she presented us with the …
I've actually never had a better Hotel experience than this before and yes........I have stayed in other hotels, lots of them. Everything was clean and well presented as you'd expect …
Lovely hotel! Has everything you need. Would love to come back and try out the spa facilities
We had a great time yet again at the village hotel but fortunately we stopped in 173. This room is narrative impossible to find the postage for it is absolutely …
We travelled for the races. The main areas of the hotel were very pleasant. The bedroom was tired, especially the toilet. A refurbishment would not go amiss. The hotel is …
What I appreciate - The bar staff! In particular Katie and James are very friendly and attentive. They make it a great experience for the customer. Even better if - …
We stayed for a night but wished we booked a day longer! The hotel has a medieval style which I liked, it reminded me of Alton Towers! Great hotel, the …
Advised by the staff that there are ZERO gluten free options for dinner. Very poor for a hotel chain
The hotel was great, rooms where neat and tidy with teas and coffees available in the rooms. Bathrooms where modern and clean with my room only having a shower. The …
Service here was slow, in the Drop In restaurant. The food was expensive but the food I Had, the Rag pie, was very tasty. We all had only one course, …
Wonderful overnight stay at this hotel, after visiting family in Bolton, Lovely clean room set in a courtyard, very quiet & very welcoming helpful friendly staff. We had breakfast which …
