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We travelled for the races. The main areas of the hotel were very pleasant. The bedroom was tired, especially the toilet. A refurbishment would not go amiss. The hotel is …
What I appreciate - The bar staff! In particular Katie and James are very friendly and attentive. They make it a great experience for the customer. Even better if - …
We stayed for a night but wished we booked a day longer! The hotel has a medieval style which I liked, it reminded me of Alton Towers! Great hotel, the …
Advised by the staff that there are ZERO gluten free options for dinner. Very poor for a hotel chain
The hotel was great, rooms where neat and tidy with teas and coffees available in the rooms. Bathrooms where modern and clean with my room only having a shower. The …
Service here was slow, in the Drop In restaurant. The food was expensive but the food I Had, the Rag pie, was very tasty. We all had only one course, …
Wonderful overnight stay at this hotel, after visiting family in Bolton, Lovely clean room set in a courtyard, very quiet & very welcoming helpful friendly staff. We had breakfast which …
Thankyou to Warren, poolside for helping with issue in toilets. Very professional proficient cheers village
Called in for.some food god service got selection snacks meals etc
Very relaxing! The buildings have a rustic yet clean feel to them, and the staff were all lovely. The spa would not be great to visit as an actual day …
I was a bit concerned after reading the reviews but couldn't fault the hotel when we stayed last week. We booked a twin room and were upgraded to double double. …
I would strongly recommend staying for the price bracket! A cut above your normal chain hotels. The rooms are spacious and well decorated. The facilities onsite with the gym, pool …
Amazing Staff!!! Zoe, and Bruna from reception are a credit. All staff are very welcoming and efficient. They go above and beyond for their guests! I am always more than …
Very friendly staff and a lovely stay .
Hotel and facilities excellent Room dirty especially carpet
I stayed here on the 1st April - as an away supporter for the Reading Bolton match.. Great hotel but what made my visit was the superb service and attentiveness …
Hotel was fine bathroom was tired needed some maintenance could not close the door
Lovely village style property with everything you need for a great trip away. Staff were amazing 👌. Would highly recommend. Was great to get away and able to take our …
They need more experienced people at their front desk/kiosk. No phone, or mini fridge in the room (if you need to refrigerate meds ie insulin you're screwed), no ice machine …
No complaints whatsoever!! Had a great time Thank you
It was amazing! and we will be back for a family break very soon! Thank you
The hotel is pleasant, the staff are very good. The bedrooms are very nice, larger than expected and comfortable especially at this price point. The bistro menus has improved greatly …
Went down for what was advertised as a mind, body spirit fair, was actually a small craft fair with added tarot card reader. The place seemed ok for a hotel …
