Heswall Mortgage Services Testimonials

I was reluctant to use a mortgage broker, but from now on I will always use Heswall Services. Roy found us excellent quotes, took time to tailor them to our needs and then efficiently did all the work we needed to arrange the mortgage smoothly. I could not fault him on anything and he made what could have been a stressful process very straight-forward.

I have recommended Roy to several of my friends and colleagues as the service he provides is outstanding. Roy listened to what I wanted and got me a great deal. He kept me informed at every step and was very patient answering all of my questions! I live in Birmingham, so all of this was done over the phone and by email. I went to Roy because nobody locally would respond to my enquiries and he was recommended. Thank you so much.

Roy offered a friendly service, he turned around quotes very quickly. Also thanks to his advice, I have seen my minimum monthly payments drop on my mortgage with lowering interest rates, which made me even more satisfied with his services.

I would definitely use this company again and warmly recommend it to others.

Heswall Mortgage Services provides a personal efficient service with the knowledge and experience of a national operation.
We've used Heswall Mortgages Services a couple of times now, and on both occasions we've received a first class service. Roy at Heswall Mortgage Services put in a great amount of effort and found us numerous deals with attractive rates.
We can't thank Roy enough for the service and the friendly professional advice! Nothing was ever too much. We recommend him to everyone!

I recently had to re-mortgage my home for many reasons and contacted Heswall Mortgage Services. I found Roy Hawkins understanding, helpful and patient. He was able to idtify a very benificial product and within a period of a month arrangements were concluded, which covered the Christmas and New Year holliday period.
It was refershing to deal with a conpany that was for quick and efficient and also identifying the correct product. I would wholehearedly recommend tham.
Sincerely yours - Allan Bowen

I have been very impressed by the friendliness of this service. The information and advice has been delivered with calmness and patience. It has been explained in a way I understand. Which I have not found with other companies, who seem only able to provide information in a set format and not alter their style according to their clients needs.

Keep the good work going I will be back for more advice soon.

Honest advice and good support. Clearly explains options and made the process of being a first time buyer much less stressful than it could have been.

Roy was recommended to us by more than one friend and we know why he helped us with out last mortgage and we are about to contact him again for a remortgage. He gives clear advice without the confusion, no hard sell and such a lovely trustworthy person. If you think it's a scary jargon finance world out there then contact Roy he explains mortgages for dummies like us Thanks Roy!

Heswall Mortgage services were able to find us the most competitive mortgage but have also been on hand since to help with any mortgage or insurance queries. Roy is very approachable and has become a friend as well as our mortgage expert!

Genuine friendly and clear advise provided very quickly and, in our case, the advise was to go direct to the lender as we could get a better deal than going through a broker - how honest is that!

we have used heswall mortgage services several times over the last few years. roy has dealt with all our requests,both business and personal,with wisdom,integrity and discretion. we would highly recommend roy hawkins to anyone needing a mortgage.

Roy was very friendly and pro-active in finding me a mortgage during the start of the recession. During this difficult time he came up trumps. His service is friendly and none aggressive I would definitely recommend or use him again.

The service I received from Roy at Heswall Mortgage Services was absolutely outstanding. I'd been to two other advisors before and wasn't satisfied withi their advice, and Heswall Mortgage services were recommended to me by a close friend. The service I received from Heswall was far better in every way. Roy met me on a Sunday afternoon to fit in with my busy schedule and dealt with my by email as well as meeting in person. I regularly recommend Roy to my friends and family and know about 10 people who have used him now, who are all equally as happy with the service. An absolutely fantastic company, who I can't praise enough.

Heswall Mortgage Services was recommended to me, and I am happy to recommend them to anyone! As a first-time buyer I've really appreciated the time and effort Roy has put in on my behalf, and the mortgage he suggested knocked the socks off the one my bank was offering to me as a 'valued customer'.

Great Service - operated with honesty and efficiency. Explained difficult concepts in easy to understand language. The work was prompt and high quality. The advice offered was insightful and invaluable. Thank you.

Roy provided me with an excellent service in all my dealings with him. As a first time buyer he explained everything that I would need to consider during the process and did so in an understandable, jargon free way! He always made himself available if I had any issues that I wished to discuss and would do so in a friendly and proffessional manner. I would not hesitate to recommend Roy to any person seeking Financial Advice and will certainly be using him again!

Roy Hawkins is trustworthy, genuine and great to have on your side when sorting out financial matters. You feel in very safe hands and I can not recommend him enough.

We will use him again and we dont hesitate to drop him an email to ask his opinion or query small matters. He replies the same day and helps in anyway possible.

Total Star !!!

Such a friendly and helpful business.

Alway willing to go the extra mile to get the very best deal for the customer.

Treating Customers Fairly is definitely top of this list.

Not only has the business helped me but my friends and family too.

Keep up the good work, I certainly don't have a bad word to say about this business.

Some of the 'bigger players' could take a leaf out of Heswall Mortgage Services book.

Well done.

Heswall Mortgage Services found us a really good deal for a mortgage during the depth of the recession. Another broker based in Lancashire had tried and failed miserably to arrange anything.
Hewsall Mortgage Services always promoted optimism and a positive outlook during what was quite a trying time. They worked none stop and eventually found us a good product to get us through, hopefully, to the end of the recession.

Very efficient. Does what it says and hen it says.Good people to deal with

HESWALL MORTGAGE SERVICES helped my wife and I take our first step onto the property ladder!

Roy could not of been more helpful, supportive and professional in advising us and taking us through all of the documentation.

He put up with all my questions and was excellent at laying out all of the options and describing the differences and things to watch out for - very professional yet approachable and friendly. Ideal!

Feel the Love Roy!

Sound financial advice presented in a friendly simple manner. Great knowledge of the mortgage market and its pitfalls. A definite recommend.

I have used Heswall Mortgage Services on several occassions now and I am extremely pleased with the service you get. There is no hard sell tactics and the products recomended suited my purposes perfectly. Roy is a really nice helpful guy and I have recomended him to many of my friends.

The service I received from Roy Hawkins was excellent, he provided me with good impartial advice and was happy to help even when he had no products to offer.

Heswall Mortgage Services made the whole business of choosing and applying for a mortgage so easy. Their service was friendly, yet professional. What could have been a trying time was made completely painless. I thoroughly recommend them to anyone seeking mortgage advice.

Roy did our mortgage and was brilliant. The thing you really need with a mortgage broker is someone who won't drop the ball. Roy didn't, and really went the extra mile for us. When someone else messed up at the last minute, Roy stepped in and made it happen. Highly recommended.

We've used Roy (Heswall Mortgage Services) twice now when we have either been remortgaging or moving house. He is very accommodating, impartial, excellent at explaining the 'legal bits' and made the whole process very easy - and a great guy to boot! Would definitely used him again and recommend their services to any friends.

We've used Roy (Heswall Mortgage Services) twice now when we have either been remortgaging or moving house. He is very accommodating, impartial, excellent at explaining the 'legal bits' and made the whole process very easy - and a great guy to boot! Would definitely used him again and recommend their services to any friends.

A friendly and professional mortgage broker - Roy helped us find the best deal for us when we were re-mortgaging. There's no bias to one particular lender, no chasing after the commission, just good independent advice to try and save you money. He's also been very helpful with other queries once we took out the mortgage, so you get a fully rounded service, and it's one we'll definitely use again!

I had absolutely no idea about mortgages and which was the best option to choose that suited me. Roy Hawkins explained everything to me, nothing was too much trouble and not only helped me when i bought the house but also when i re mortgaged two years later. He was always approachable and his advice that he gave me was invaluable. I trust him totally and have recommended him to all my family and friends. If you need good, solid and trustworthy advice, this is definitely the place to go.

Fantastic Mortgage broker. Best ever! Helped me with every step and I would recommend them to anyone.

What I like about Roy Hawkins, the owner of Heswall Mortgage Services, is his integrity. Roy provides a straightforward, thorough, efficient and honest service. He once told me he couldn't beat the deal I had on a Mortgage and so I should stick with what I had. Recently he sourced a better deal. I value that and recommend him to friends with confidence. Top guy!

Very helpful advice. Roy has responded quickly to our need for assistance and has explained options thoroughly.
His knowledge of the market and access to a wide range of provision has maximised choice and made the selection process easy to achieve.
He is approachable and friendly and is willing to commit the time to bring about a successful outcome.

I love the personalised support and the great advice that is given. The quick response to questions. Very proffesional
Thanks

Mr hawkins provides a very personal honest and friendly service. He has found us the best deals on our mortgages, and helped us in our long term investment plans, and he provides unbiased opinions and looks out for his customers 100%. We have introduced his company to many of our friends who have been very pleased with the effort and consideration Mr hawkins puts in to meet their needs, in a very friendly and personal way. I would recommend his company to anyone, knowing that you would not be disappointed.

I would just like to say thank you to Roy at Heswell Mortgages. I was a first time buyer and needed a mortgage in place fairly quickly! I also needed lots of guidance throughout the whole process and I cannot fault Roy for his wonderful support and guidance.

Thank you!

Very caring, considerate, competent. Personalised in both relationship terms and the tailored service offered. Offered advice outside the original remit. Very friendly approach and style encourages confidence in a potentially worrying area.

Helpful, professional, do what you want ie. actually listen to your needs - and genuine really nice people!!

It's great to have a service that is so personal and so committed to you - we really felt as if they wanted the best for us and they got us a deal we could never have got on our own! The only mortgage broker we'd ever consider using - hugely recommended.

We met with Roy 18 months before buying our first house, his advice then was invaluable. When we decided to purchase our house, Roy instantly remembered who we were, arranged meetings to suit us and was extremely friendly and helpful. Neither of us had a clue about what to do, but Roy made it all simple and explained things until we understood. The house purchased had to go through very quickly, and Roy was able to meet with us any time we needed (even evenings and weekends) so that we would not lose the opportunity to buy the house. His advice about the house buying process was 100 times more valuable than the solicitor who we were paying a fortune to work for us. He always rang back, allowed us to call his mobile and replied to e-mails within minutes. We can not thank Roy enough and would not hesitate to reccomend him to others. We certainly wouldn't consider using anyone else. Thank you Roy!

The service I received from Heswall Mortgage Services was truly excellent - my circumstances were a little complex but Roy understood immediately what I was looking for and quickly set out clearly a range of options for me to consider.

Coupled with a really friendly approach and a true sense of Client Service, I could not have asked for more.

We were staggered by the efficiency and friendliness of Roy at Heswall. After being completely let down by a different company, a friend recommended Roy who listened to our requirements and came up with the perfect mortgage solution for us within 1/2 a day. We were so impressed that we asked him to look into our house and contents insurance - and even though we had a good deal already, he bettered it. As the person above me says - we wouldnʼt consider using anyone else now!

We recently used Heswall Mortgages to remortgage our property. They provided us with a a good choice of mortgage options and secured us a great deal, based on our personal mortgage preferences. Fantastic service. Not being local, we relied mainly on email contact and received extremely quick replies to different quesions. We would thoroughly recommend them! We were so impressed by the service that we also changed insurance through them too! We know where we will be going, when we need to remortgage in 3 years!!

My husband and I did not have a clue about the house buying/mortgage process when we started looking for a house last year. Heswall mortgage services provided us with good advice and did all that they could to help us through the process and get the right deal for us. I would recommend their services very highly to others.

I have recieved excellent service from Heswall Mortgages. they have been friendly and supportive through my whole house buying process, and found me a better mortgage than another firm! I have had no hesitation in recommending them onto other friends since then