EPS Plumbing Testimonials

Repaired leaking pipe on vanity basin - We originally called Ian out as an emergency when a pipe was leaking and he arrived within the hour promised and dealt with the immediate problem. He was not able to make repairs at that time. However, his apprentice Nick has just completed the repair very satisfactorily in the time promised. He was extremely polite and respectful and completed the job most satisfactorily. I would not hesitate to use this company again.

Sorted out two leaking loos, installed an outside tap and flushed out the central heating system - Very straightforward and pleasant to deal with. Quotes were fine, extra work found during the visit was done with no fuss and sensible charges for materials. I gave them 9 for workmanship because a couple of minor problems had to be sorted with a return visit, which was done promptly and courteously, and 9 for value because I didn't get any other quotes.

Complete work unfinished by others - Ian has been a Godsend following our experience with recent building works which were incomplete and not done to standard. Ian presented accreditation id cards with 3 professional bodies. Works included : New Mains pipe run from Thames Water main on pavement to Stop cock valve in kitchen replacing 1/2" lead pipe with 1 Inch plastic on a daily rate. Remaining works which were price quoted included : Setup condensing boiler and complete wiring into a wiring centre and programmer. Supply and fit room thermostat for upstairs central heating system. Modify pipe work for boiler and unvented HW cylinder. Flush systems and treat with inhibitor. Commission boiler and complete paperwork required by building regulations/law. Additionally remedied fault with upstairs radiator circulation where not all radiators were receiving hot water in balanced ratio. Ian and his apprentice Nick really have helped me out with great advice and saved money.

Fixed leaking bath plug in cellar - Ian came to investigate the cellar, but the leak didn't occur so he said he would come back when it next leaked as only round the corner. We then established the leak was occurring when the water was running from the plug, so he came again and it was a simple leak - we had had for 6 months which he fixed in 10 minutes by easily tightening the plug. Excellent service as the second visit was about 3 hours after I called to say we had located the problem, no charge for the plug tightening or visit, it only took minutes but even so, very hospitable and would highly recommend his services. Nice to know there are some honest hard working tradesmen out there.

Replaced Taps - Ian came to replace some taps... but project grew like topsy as I had no stop cock! Ian was prompt and worked hard until the job was complete rather than clocking off at 5pm. I have used him before and would recommend him to anyone.

Repairing water hammer in 2 concealed toilet cisterns - Very good - although replacing the washers causing the water hammer was a simple job. Ian and Nick were courteous, quick and knowledgeable. I will definitely recommend them to my friends in the area and use again in the future.

Repairs to immersion heater - Came out on a Friday evening and work completed by midday on the Saturday including obtaining a part. Fast, efficient and reasonably priced. I would recommend them.