Fitch Autos - Car and Motorbike MOT's and services
Latest Reviews
Great to find a very professional , friendly garage, who took time to explain what was wrong with my car, and kept me updated to the progress of the repair. The use of their curtesy car was a god send as I didn’t have to take time of work.
Source: google.com
They were very efficient. I chose to wait to have brake fluid changed, job completed within an hour.
Source: google.com
I had the pleasure of experiencing some GOOD OLD FASHIONED customer service from Fitch Autos having been recommended to try them because of their specialist knowledge of the problem I had with a recently purchased Jaguar E-Pace.From the initial contact they went above and beyond to help/assist in resolving the problem providing me with an in depth report of the original problem and highlighting additional issues which I was unaware of and should have been picked up by the car dealership before I purchased the vehicle.
They followed up checking that the information provided had been helpful with resolving the issues with the car dealership.
They were extremely courteous at all times. I wouldn't hesitate in recommending Fitch Autos and without doubt will be using their services in the future One happy 😊and satisfied customer 👌👍👌👍RSL 5th June 2024🌟🌟🌟🌟🌟
They followed up checking that the information provided had been helpful with resolving the issues with the car dealership.
They were extremely courteous at all times. I wouldn't hesitate in recommending Fitch Autos and without doubt will be using their services in the future One happy 😊and satisfied customer 👌👍👌👍RSL 5th June 2024🌟🌟🌟🌟🌟
Source: google.com
Extremely happy with all the work carried out on my car. The staff was very helpful, and happy, made you feel a ease. I highly recommend Fitch Autos to everyone. I will be returning there again, if I have any further problems in the future.
Source: google.com
Prompt friendly and highly professional. Timely MOT reminders that I find helpful. Competative rates for vehicle service and repair. Keep you informed of any work required or that may be required in the near future that helps me plan and budget for my vehicle requirements.
Source: google.com
Quality service again I wouldn't take my car anywhere else. 5 star rating from me !
Source: google.com
Professional service and advice with a friendly welcoming reception team.
Source: google.com
Great service… my air con was faulty and they got it repaired in no time. A girl names Ella served us on front desk, she was professional on all levels 👌🏼
Source: google.com
Had a problem with electrics following the installation of Ghost Immobiliser by a different company.Fitch technicians diagnosed the fault and rectified it.Absolutley amazing engineers, customer service and work done on the car.I had a courtesy car meaning that I continued going to work.They sent me a repairs report with photographs of issues concerned.Brilliant work guys!!!!
Source: google.com
This truly is a good garage, The Customer service is the best i have come across, my Jaguar XF is my pride and joy and this garage treated my car the same, i was told exactly what the cost would be so no shocks when i collected my car, also was very grateful for the Courtesy car
Source: google.com
This truly is a great company, from the first phone call to the hand over of the vehicle when it was completed. The customer service and communication is by far the best I’ve ever experienced. These guys could give the big company a lesson or to in customer experience.
Well done
Well done
Source: google.com
Absolutely A1 kept me up to date with work & free courtesy car plus free coffee as well 👍👍 work was done in a clean & damage free well pleased & earn discounts work A1
Source: google.com
Great experience - first time using this garage. Staff were brilliant, service exceptional. Provided a full report of the work required before they started anything. Very clear. Great job!
Source: google.com
Very friendly and welcoming front of house, keeps you updated of any issues aiming to please all the time, standing by the information given and any changes that may occur will let you know as for the next step. Can see why it's RAC recommended
Source: google.com
Brought a merc B class here for a major service
Timing belt water pump
Gearbox service
Brake fluid change
Gave is a courtesy car whilst work being carried out
On getting the car back it all of a sudden started having gear box problems
However this although coincidence was NOT the garages fault
Phoned them up and they recovered the car from where i had got to when it started playing up and also dropped to us a courtesy car
On checking the car no faults displayed and the car was fine
Had the car back and it happend again the car didnt want to go into 7th gear and also no reverse only even gears would work
Again back to the garage straight away. And theh gave is courtesy car
Neil (i think i cant remember😳) very helpful did some further investigation and found that in actual fact was a software related issue and got the car sorted once and for all. Also use the car himself to snag it
So far had it back and its been fine
Garage very helpful and didn't try and brush of the issue like some other garage would.
Price for the initial work was very reasonable of not cheaper than other garages with good reps.
They were also keen and quick to put right the car which wasn't their fault to start with.
Will be back for future work if needed and servicing.
They also printed off digital service record for us.
Reception staff very friendly and helpful to
Many thanks
Tom& Tony
Timing belt water pump
Gearbox service
Brake fluid change
Gave is a courtesy car whilst work being carried out
On getting the car back it all of a sudden started having gear box problems
However this although coincidence was NOT the garages fault
Phoned them up and they recovered the car from where i had got to when it started playing up and also dropped to us a courtesy car
On checking the car no faults displayed and the car was fine
Had the car back and it happend again the car didnt want to go into 7th gear and also no reverse only even gears would work
Again back to the garage straight away. And theh gave is courtesy car
Neil (i think i cant remember😳) very helpful did some further investigation and found that in actual fact was a software related issue and got the car sorted once and for all. Also use the car himself to snag it
So far had it back and its been fine
Garage very helpful and didn't try and brush of the issue like some other garage would.
Price for the initial work was very reasonable of not cheaper than other garages with good reps.
They were also keen and quick to put right the car which wasn't their fault to start with.
Will be back for future work if needed and servicing.
They also printed off digital service record for us.
Reception staff very friendly and helpful to
Many thanks
Tom& Tony
Source: google.com
Excellent service from start to finish
Source: google.com
Fantastic service and great staff ..kept me up to date with everything and very friendly and welcoming..great value for money too..would definitely recommend.
Source: google.com
Great service........would recommend without hesitation
Source: google.com
I had an overheating problem with my Skoda. Other garages were unable to diagnose the problem. When I rang, they fitted me in quickly and gave me a courtesy car. It was pretty clear from the initial conversation that they had a good idea of the problem, sure enough they were correct and fixed the problem within 24 hours. Whilst the repair was quite expensive, I felt their prices were pretty competitive and I had no concerns about that. While the car was with them they ran various checks based on the fact that the garage I had used for servicing had not uploaded the result to the Skoda electronic database. A service I didn’t expect. Finally a special shout out to Chelsea. She deals with the initial contact and communication during the repair process. She was friendly, informed and extremely helpful
Source: google.com
Fitch Autos Fixed an issue with my car that was causing considerable drivabilty issues. They told me exactly what was going on with the car and why I was experiencing issues - with photos and excellent communication. Neil was extremely helpful and went above and beyond by provided excellent advice, even after working hours. His initial advice led me to booking the car in, and this led to them resolving the serious mechanical issue. Had he not responded when he did there would almost certainly have been serious damage done to the car as I may not have had the car looked at in time.
Many thanks to Fitch Autos, Neil, the mechanics, and the rest of the team!
Many thanks to Fitch Autos, Neil, the mechanics, and the rest of the team!
Source: google.com
When you find a garage you can trust, you keep returning and enjoy fabulous service from the whole team. Honest, reliable, efficient with my cars for over a decade, I'd never go anywhere else 👍
Source: google.com
Good service , helpful friendly and professional team. They kept me up to date with the progress of my annual service
Source: google.com
Recently had my car serviced - very professional and efficient experience with very helpful and friendly staff!
Source: google.com
I can only highly complement everyone on the way I was looked after. A very caring company who most certainly who put their customers first.
The service was excellent.
I have no hesitation in recommending them.
The service was excellent.
I have no hesitation in recommending them.
Source: google.com
Big thank you to finch auto's, amazing staff special mention to Eleanor who took her time to inform me that my vehicle had a recall and it will now be covered via Warranty 😀! When many other garages may have gone ahead with the work and made the money, these guys are simply different class! Thanks again.
Source: google.com
