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Moore's Cycles (Twickenham) Testimonials

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Testimonials

Date Added: January 2012
Image of Jonothan E

Moore's Cycles are great. I recently had to have adult stabilisers fitted to my Optima due to an accident and although I thought on such a high spec' mountain bike it would be difficult Gary seemed to have used these products on his bike so managed to source some from their various catalogues and fit them for me free of charge when they came in! (All in the space of a cup of coffee!) I'd like to say a big thank you to him as I've regained me freedom to ride round Richmond park after I thought I'd not be able to do it again! 5 Stars!!!

Jonothan E Joined: January 2012 Testimonials: 1 View
Date Added: September 2011
Image of David E

Moore's Cycles provided really helpful, knowledgeable and friendly service.

David E Joined: September 2011 Testimonials: 1 View
Date Added: August 2011
Image of C F

No matter what your problem is the knowledgeable staff will try their best to help. Thanks to Akos, Tom W, both Bens and Marcus. I'll be coming back!

C F Joined: August 2011 Testimonials: 1 View
Date Added: July 2011
Image of Susan W

Easily the best bike shop in Twickenham. Extremely helpful staff.

Susan W Joined: July 2011 Testimonials: 1 View
Date Added: July 2011
Image of Andy D

Moore's have really helpful staff and great technical skill.

Andy D Joined: July 2011 Testimonials: 2 View
Date Added: July 2011
Image of Martin

I've never known a bunch of blokes so helpful. I'm disabled and maintaining my trike is difficult, but whenever I bring it in, which is frequently, they fix it like new.

Martin
Date Added: December 2010
Image of Nath S

I just went in to ask about some clips for my gear cables and they were very friendly and helpful. Within 2minutes i had some zipties attached, fixing my problem for free and then some advice on my brakes. Very genuine, helpful and friendly.
Great shop!
Thanks very much!!

Nath S Joined: December 2010 Testimonials: 1 View
Date Added: November 2010
Image of Teresa c

Fantastic service - Telephone and face to face

Thank you to all the team

Teresa

(of numerous punctures)

Looking forward to buying new bike next year from you.

Teresa c Joined: November 2010 Testimonials: 1 View
Date Added: September 2010
Image of Allana S

I recently bought my fifth family bike at this shop. As usual the service was excellent and the staff willingly swapped various attachments, for example a bike computer, from one bike to another for no extra charge in labour. The staff are friendly, helpful and knowledgeable – couldn’t ask for more.

Allana S

Allana S Joined: September 2010 Testimonials: 1 View
Date Added: August 2010
Image of Gianfausto W

Although i have bought my bicycle from halfords, i do as often as i can to Moore's because they're more accommodating, the young team is very friendly they never make you feel that your request is a burden, and they seem to give very unbiased advice.

Gianfausto W Joined: August 2010 Testimonials: 1 View
Date Added: April 2010
Image of Sue M

We'd both thoroughly recommend Moore's in Twickenham. We've been in several times to buy bikes or ask for advice and every time, the staff have been well-informed and extremely helpful, as well as friendly, polite and courteous. They really know about bikes, what is in their stock, how to adjust things, what would suit the individual.



They speak clearly (unusual nowadays, when most shop assistants gabble like idiots!), give you plenty of information to be able to make a choice, but without blinding you with science. They all seem to enjoy their jobs and work well as a team too. Full marks!



Sue M and Chris A. April 2010.

Sue M Joined: April 2010 Testimonials: 1 View
Date Added: December 2009
Image of Phil M

I have used Moore's for many years and bought bikes there for myself, my wife and both my children. Service has always been efficient and friendly. What I particularly like is that, unlike some specialist shops, there is a real absence of "attitude". Whatever your level of interest in, or experience of, cycling, I believe you will always be made to feel welcome. They carry an excellent range of stock at keen prices as well.

Phil M
Date Added: November 2009
Image of Vicky C

I recently went here and asked for advice on buying a new bike. I now have my new bike and absolutely love it. I think the staff here are fantastic and really know their stuff, they are always very helpful and polite. I would definately go here again.

Vicky C Joined: November 2009 Testimonials: 2 View
Date Added: November 2009
Image of Jacqueline P

Excellent attentive and efficient service. Very helpful, polite staff. Good range of bikes and accessories and staff very knowedgeable.

Jacqueline P Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Sally McHutchon M

Moore's Cycles provided an excellent service. They were so helpful.

Sally McHutchon M Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Gareth John Williams W

Very good customer service from all the team at this store. Helpful, attentive and friendly. They know their business and are well informed about their stock.

Gareth John Williams W Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Nigel M

Tony, Ben and the guys at Moores cycles in Twickenham were great in answering all of my questions and in finding the right bike for me. I have bought all kinds of bikes for my family from them over the years and they always give good, honest advice and never try to oversell. Good on servicing your bike too and always do a great job.

Thanks / Nigel

Nigel M Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of sian l

Moores Cycles were brilliant - I wanted to buy a bike and they were really helpful and worked out exactly the right bike for me - Ben, in particular, was really patient in dealing with all my questions!

sian l Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Andrew B

Moores and in particular Ben Chapman at the Twickenham branch continues, each and every time I visit, to deliver excellent service. I have in the last year bought three bikes from Ben and they have all delivered as Ben committed they would. From road racing, to mountain biking to single gear riding to work, I was impressed by the wide range of knowledge, expertise and friendly nature of the staff. The business is built with a 'can do' attitude and positive customer facing culture, aimed at delivering happy riding to its customers, for me its more than a bike shop. Thanks to Ben and all the team at Moores, I am safer and happier riding bikes from your store than anywhere else. If you need to buy a bike - shop at Moores in Twickenham you'll never leave disappointed! Andy Brown

Andrew B Joined: October 2009 Testimonials: 1 View

Contact Details

61 London Road
Twickenham
Middlesex

TW1 3SZ

Tel: 020 8744 0175
Email: send email
Web: visit website
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