Loveometer
how can we help?
Bubbletwickenham's best

The Rest of the Best...
local weather
Today 3°C sunny intervals
Sunday 3°C white cloud
sponsored by
 

Twickenham loves

Dave Casswell Ltd - Carpenters - Richmond featured in Carpenters

Glow Maintenance Ltd - Plumbers - Twickenham Testimonials

Recommended as best for: an honest and ethical policy, great customer service and top quality work and outstanding value for money

Visit Website Add a testimonial 020 8607 0449
Please tell them that 'thebestof' sent you


Testimonials

Date Added: February 2012
Image of Clare M

I rang up at 9am after the heating packed up over night on the coldest week of the year. Spoke to their friendly team who managed to squeeze me in and sent Nigel round at 11.30am. He'd found and fixed the problem within half an hour. I now have a nice warm house and will avoid hypothermia! THANK YOU!

Clare M Joined: February 2012 Testimonials: 1 View
Date Added: January 2012
Image of David S

They were brilliant - did exactly what they said and on time
Thank you

David S Joined: January 2012 Testimonials: 1 View
Date Added: January 2012
Image of guy g

Glow responded quickly to my telephone call and got my heating going again while ordering spare parts for a permanent fix. Friendly, honest, courteous, tidy, and professional at the correct price. What more do you want ?!

guy g Joined: January 2012 Testimonials: 1 View
Date Added: January 2012
Image of Francesca R

Glow Maintenance was recently recommended to me when I had a number of plumbing issues to address in my flat. They changed the boiler, fitted a new sink and plumbed in a washer/dryer. I was delighted by the quick, efficient service I received at a very fair price. I have already passed on the details of this excellent organisation to several friends and neighbours and can highly recommend them.

Francesca R Joined: January 2012 Testimonials: 1 View
Date Added: January 2012
Image of Charlotte E

We Love Nigel! If you want someone who speaks sense, is extremely helpful, trustworthy, fast and efficient then look no further than Glow.

Charlotte E Joined: January 2012 Testimonials: 1 View
Date Added: December 2011
Image of Rene D

Nigel and his team were incredibly efficient, prompt and thorough. I highly recommend Glow Maintenance for any plumbing work and am over the moon with my new boiler.

Rene D Joined: December 2011 Testimonials: 1 View
Date Added: December 2011
Image of Deborah S

We have been very impressed with this firm. We needed work done at short notice and we have been really pleased with both the standard of work and the friendliness, knowledge, professionalism of this firm. We would definitely use them again.

Deborah S Joined: December 2011 Testimonials: 1 View
Date Added: December 2011
Image of John P

I have now called on Glow Maintenance three times and this is my first entry. On each occasion our problem has been expertly analysed by Nigel and Don and the work usually executed by other plumbers.Having formerly dealt with a charming 'can do' Pole I initially balked at Glow's hourly rate but I now have no doubt that it is money well spent for a professional service. Everything has not gone exactly to plan but delays in arrival have always been signalled in advance and follow up visits arranged without question and the clearly produced original estimate adhered to even if time consuming difficulties were experienced. I am delighted to have had a personal introduction to Glow and am happy to recommend them without reservation.

John P Joined: December 2011 Testimonials: 1 View
Date Added: November 2011
Image of Malcolm R

The job was done inside 3 days in spite of some complications with existing pipework - all challenges were overcome with an optimistic attitude, rather than the 'oooooh, that'll cost you' some traders produce. Clean, professional & friendly - they even bought me lunch!

Malcolm R Joined: November 2011 Testimonials: 1 View
Date Added: November 2011
Image of Barry S

Once again Glowmaintenance has come up trumps - rapid response to a boiler broblem. New boiler quoted, speedily installed, and final bill slightly less than original quote.
Fantastic !

Barry S Joined: November 2011 Testimonials: 1 View
Date Added: November 2011
Image of Christopher H

I have recently used Glow Maintenance, for the first time. The service and courtesy from the moment of first contacting the company has been first class.

The work carried out, finding and repairing a gas leak and servicing two gas fires was promptly and efficiently carried out.

Without hesitation I recommend this company.

Christopher H Joined: November 2011 Testimonials: 1 View
Date Added: October 2011
Image of Carole C

I have used Glow Maintenance for several different jobs and they have always been friendly, reliable and trustworthy. The charges are reasonable with no hidden costs and they mend the problem. Have used them for gas boiler repair and servicing, electric water heater repair and blocked drains. Highly recommended.

Carole C Joined: October 2011 Testimonials: 1 View
Date Added: September 2011
Image of Nick S

We have used Glow on several occasions now, have been very impressed with the service every time. Having had bad experiences with other firms in the past (including some very large ones) it was a pleasure to deal with Nigel, Don and their team, and they were able to find the root of a problem that all the others had failed to find.

We have used them for a range of jobs, from fixing a burst pipe to installing a new central heating system. On all occasions they have been extremely professional, courteous, and left the house looking spotless when they left.

We would not hesitate to recommend them to anyone.

Nick S Joined: September 2011 Testimonials: 1 View
Date Added: September 2011
Image of marjolein r

I am recommending Glow to anyone in need of a plumber. Don and Nigel's team are the best!!

Don, are there any platinum loyalty cards for customers who have been using your services for the last 5 years ?:-)

marjolein r Joined: September 2011 Testimonials: 1 View
Date Added: September 2011
Image of Meriel R

I have used Glow Maintenance on and off for the past few years for heating and plumbing problems, totally recommend and trust them, Nigel goes above and beyond to help solve problems, couldnt ask for better service!

Meriel R Joined: September 2011 Testimonials: 1 View
Date Added: August 2011
Image of laurence b

This firm lives up to its name- they are deserving of a glowing reference. We give them your maximum rating - they were excellent in every respect

laurence b Joined: August 2011 Testimonials: 1 View
Date Added: July 2011
Image of David M

These guys are basically exceptional. Professional, courteous, solved a problem, fast, that was not a result of their work and what they did do was superb.

Could not recommend more highly.

David M Joined: July 2011 Testimonials: 1 View
Date Added: April 2011
Image of Sarah J

I used Glow Maintenance to replace leaking plastic pipework with copper pipes. I came across them doing an internet search for local plumber. I was very impressed with them, both from the initial telephone contact to the actual work done which was only a couple of days later. The work was excellent quality and the plumber who came round was hard-working, polite and tidy. Although the actual job took longer than the original quote given over the phone they stuck to the original quote. I will definitely use them again and would recommend to others.

Sarah J Joined: April 2011 Testimonials: 1 View
Date Added: February 2011
Image of Annamie A

I came across Glow Maintenance by accident recently when I needed my boiler serviced and then again when they needed to do a repair. I was so impressed and have already recommended them to my friends. They are friendly, knowlegeable, professional and interested in providing good service. When the engineer was delayed I received a phone call and text telling me exactly what was going and when to expect him; I was properly informed about what was going on; his aim was to save me money and tell me truthfully what needed doing and what I could delay. Altogether, I am a very happy customer!

Annamie A Joined: February 2011 Testimonials: 1 View
Date Added: October 2010
Image of Stephen E

Excellent service and honest pricing which was stuck to despite complications.

Very strongly recommended.

Stephen E Joined: October 2010 Testimonials: 1 View
Date Added: May 2010
Image of John W

Yet again, Glow Maintenance has come up trumps.



You simply got out your tools and got on with the job, exposing the point of connection and leaving your excellent man Wayne to do all the pipe work before returning to clamber up on the roof and fit the appropriate weatherproofing collar. It took the two of you the whole day and you were clearly tired by the end of it, but in my book your efforts were spectacular and went way beyond the normal plumber's committment to get the job done.



It goes without saying that this demonstration of excellence will be much talked about by me to anyone willing to listen and will, I hope, ensure that anyone I talk to looking for a plumber or gas engineer in the area will come staight to Glow Maintenance.

John W
Date Added: May 2010
Image of David M

I'm David from Tenant Finder; a client of mine says this: "Early Saturday evening my boiler broke down. On a Saturday night, after a full days work, Don from Glow maintenance came round and fixed the problem straight away. Otherwise I would have been without hot water all weekend and had to take the day off Monday to have it fixed. I couldn't have asked for a better service and I will be recommending Glow Maintenance and indeed Don to everyone!" Don, thank you for making me look very good to my clients! Best wishes. David

David M Joined: December 2007 Testimonials: 14 View
Date Added: April 2010
Image of Alan R

Glow maintenance came to our house after usual business hours, quickly identified the fault with our central heating, and came back the next morning to fix. All was completed quickly and efficiently, and at a very reasonable rate. Would definitely recommend.

Alan R Joined: April 2010 Testimonials: 1 View
Date Added: March 2010
Image of Hila-Rena S

Would have no hesitation in recommending GLOW and will definitely use this company again. Don was professional, thorough, patient and a pleasure to deal with. Thank you for an excellent service from a very happy customer.

Hila-Rena S Joined: March 2010 Testimonials: 1 View
Date Added: March 2010
Image of Louise C

Well what can I say! Had water leaking through the bedroom, running up and down the stairs with buckets of water!! Called Don at GLOW Maintenance and he came round promptly! He's Mr Reliable and knows exactly what needs to be done.
Thanks Don for your service with a smile !!
Lou and Jules

Louise C Joined: March 2010 Testimonials: 1 View
Date Added: February 2010
Image of samantha t

I can highly recommend Glow Maintenance. I called as I had a mystery leak in the bathroom. Don found the leak quickly. After seeing that it had caused some damage,he suggested recouping the bill through home insurance. He repaired the leak swiftly & effectively. I also had a problem with the flush on the toilet which Don bought another unit for but charged for an hour's work only. Don is cheerful and always arrives on the day he says he's coming. Excellent, honest and value for money service.

samantha t Joined: February 2010 Testimonials: 3 View
Date Added: February 2010
Image of Hannah L

Don, Nigel and their team of incredible plumbers and gas heaters are there when all else fails! Not only will they get things done in a flash but they stop the clock when they go and get materials saving me money on the bill. They also charge by the minute and not the hour which is incredible, other companies could spend 1hr 15minutes at a property and charge 2hrs, not Glow and this is why whenever I hear any problems with my client's plumbing or heating GLOW are the only company I recommend.

Hannah L Joined: August 2009 Testimonials: 12 View
Date Added: February 2010
Image of mark a

Great service and advice from an experienced professional team!

mark a Joined: August 2008 Testimonials: 10 View
Date Added: February 2010
Image of Joanna F

I received a phone call that the boiler in my tenants home wasn't working. The resident is an elderly woman and it was bitterly cold. Glow went out of there way to get an engineer round to help within 2 hours. Don was extremely helpful, professional and my tenant trusted him completely. The heating was up and running straight away. I would recommend Glow and will certainly use them again.

Joanna F Joined: February 2010 Testimonials: 2 View
Date Added: February 2010
Image of Hannah L

They are always great and wouldn't recommend anyone else to help with plumbing and heating problems.

Hannah L Joined: August 2009 Testimonials: 12 View
Date Added: September 2009
Image of Greg T

Having had some expensive advice from another firm I asked Glow to come and look at a problem I was having with my plumbing.

Nigel turned up and spent an hour with me working through the problems I was having and giving me good advice. The problem looks like nothing they can fix, despite me taking up an hour of his time he wouldn't take any money off me as he hadn't fixed anything.

I'll be giving him my business from here on in.

Greg T Joined: September 2009 Testimonials: 2 View
Date Added: April 2009
Image of Andrew C

Truly great customer service throughout. Objective friendly advice. Work execution could not be faulted. Highly recommended. A genuine, satisfied customer!

Andrew C Joined: April 2009 Testimonials: 1 View
Date Added: April 2009
Image of Paul A

Very competitive quote. Quality worksmanship, friendly & trustworthy. Would definitely recommend.

Paul A Joined: April 2009 Testimonials: 1 View
Date Added: April 2009
Image of R G

I was very pleased and impressed with this company's installation of a new combi boiler and replacement of all piping and radiators, workmanship and attention to detail.

R G
Date Added: March 2009
Image of Neil M

Don's one of life's good guys and a true professional to boot.

A testament to how highly I think of him is that I sent him to help my Mum when she had boiler trouble.

She loved him too!

Neil M Joined: July 2007 Testimonials: 1 View
Date Added: March 2009
Image of Deborah I

I've had call Glow Installation for a number of jobs - routine and emergency. They have been helpful, with prompt & efficient diagnosis of problem and resolution with tidy workmanship. Also trustworthy & resonably priced.

Deborah I Joined: March 2009 Testimonials: 1 View
Date Added: March 2009
Image of S G

The work was carried out as per estimate. The job was completed on time. There was no mess. The plumbers were friendly, efficient, helpful and tidy.

S G Joined: March 2009 Testimonials: 1 View
Date Added: March 2009
Image of mark a

Just wanted to say that Don & Nigel are great and will go that bit extra to make sure you receive a efficient and relaible service - just what is required!

mark a Joined: August 2008 Testimonials: 10 View
Date Added: March 2009
Image of Lindsey P

I had heard great things about Glow Maintenance and they are all true.

Lindsey P Joined: August 2007 Testimonials: 11 View
Date Added: March 2009
Image of Peter G

Found Glow off this website, called them and left a message. Received a prompt call back and arranged a visit. Arrived on time, sorted the problem with our heating and the charge was quite reasonable. Everything you could want from a local heating engineer - highly recommended.

Peter G Joined: January 2008 Testimonials: 2 View
Date Added: February 2009
Image of Jacqui N

Don - you are a star! After suffering army cold showers for a week and the prospect of an expensive repair bill or replacement boiler I thankfully decided to get a second opinion and was recommended to you. You had the problem fixed within the hour - and no expensive replacement parts needed. We know the boiler will need replacing eventually - and you will certainly be our man to install it.

Jacqui, Teddington

Jacqui N Joined: September 2008 Testimonials: 28 View
Date Added: February 2009
Image of Susan A

I must say that I was extremely pleased with the service of Glow from the time they gave me the estimate to the installation of a new boiler. The workmen were polite, prompt, and tidied up after themselves before they left each day. The standard of workmanship was high and I would have no hesitation in recommending their services.

Susan Allen

Susan A Joined: February 2009 Testimonials: 0 View
Date Added: January 2009
Image of Lambert R

Very prompt and helpful service. Will certainly return to this company should needs arise.

Lambert R Joined: January 2009 Testimonials: 1 View
Date Added: January 2009
Image of Deborah L

It wasn't a very good start to the New Year as on 4th January a water pipe in the attic burst due to this freezing weather we've been having. It was a nightmare, there was water pouring out the front of the house from the gutter and the two front bedrooms were like a rainforest, water was pouring down through the ceilings!

We called Glow Maintenance and Don explained that we should turn off the stopcock and where we were likely to find it. We managed to find it and the water slowed down considerably. Within 40 minutes - this was on Sunday afternoon - Don arrived and managed to completely stop the water and replaced the burst pipe.

He's a really nice guy and it took him hardly any time at all to sort everything out. He also explained what our next move should be, i.e. to contact the insurance company so they can send out an assessor and also recommended a product to insulate our pipes. Very helpful, efficient and polite - would thoroughly recommend Glow Maintenance.

Deborah L Joined: July 2007 Testimonials: 6 View
Date Added: October 2008
Image of C H

Glow Maintenace provided an excellent service: they were friendly, speedy and professional. A very tidy job.

C H Joined: October 2008 Testimonials: 1 View
Date Added: October 2008
Image of Elizabeth S

Absolutely fabulous service and workmanship. Replumbed our whole house. Totally professional, helpful and considerate.

Elizabeth S Joined: October 2008 Testimonials: 1 View
Date Added: September 2008
Image of Chris L

Glow Maintenance work very well within my team. Very good service and would recommend with confidence.

Chris L Joined: March 2008 Testimonials: 11 View
Date Added: September 2008
Image of Trish A

Glow Maintenance have undertaken domestic work at my home- the workmanship was good, the fitter was polite and hard working and even better the results are fantasic

Trish A Joined: August 2007 Testimonials: 3 View
Date Added: August 2008
Image of Anna B

What an efficient, friendly and value for money service! Itʼs great to find a company that you can trust to give you honest advice and a quick response to your plumbing nightmare! A leaky boiler is the last thing you need in a busy clinic with clients needing showers after exercising and staff needing clean hands! Thanks Donald and the Glow Maintainence team for responding quickly to my call and not taking advantage by charging the earth. Donald even chucked in some free advice on my shower pipework. It would be a waste of your time to look any further! If you need a plumber- youʼve found your guys!

Anna B Joined: August 2008 Testimonials: 3 View
Date Added: May 2008
Image of David M

I am a local landlord and letting consultant to other landlords and always use and recommend Don and Nigel at Glow without hesitation and without exception. They are very decent people determined to run a business with integrity, helpfulness and at a good price. They actually make me look good to my clients as someone who knows the best, most friendly people who are also the best at their job and charge the fairest rates! Please call Glow first and see how others then compare.

David M Joined: December 2007 Testimonials: 14 View
Date Added: May 2008
Image of Matt F

Glow Maintenance were great. They came out within an hour of my call. The price for an emergency seemed very fair.

Matt F Joined: May 2008 Testimonials: 2 View
Date Added: May 2008
Image of A C W

I found Glow Maintenance completely trustworthy and genuine. They were very nice on the end of the phone as well as the plumbers themselves in person.

A C W Joined: May 2008 Testimonials: 1 View
Date Added: May 2008
Image of Lindsey P

I have had many dealings with plumbers in the past and none have been able to provide me with the high level of service that I received from Glow maintenance. My request was responded to quickly and I received honest, reliable advice and I now have hot showers!
I would not hesitate to recommend Glow maintenance to any of my friends or family as they were a pleasure to deal with.

Lindsey P Joined: August 2007 Testimonials: 11 View
Date Added: November 2007
Image of James L

What can I say - the Glow Maintenance guys are fantastic!!

From the first conversation on the phone, to Don leaving the house after fixing the boiler, I felt like I was being looked after people that genuinely wanted to help. As advertised, they only charged me for the minutes that Don was on the property - they didnʼt even charge me for the time it took them to go and pick up the new part that was required!

Don was highly professional and took far less than an hour to diagnose the problem, explain it to me, get the new part and fit it - meaning I paid far less than I would have calling out another company who would have charged me for a full hour.

A truly fantastic local company that I cannot recommend highly enough - I donʼt expect to see them again any time soon, but will recommend them to everyone I know, again and again!

James L Joined: November 2007 Testimonials: 1 View
Date Added: August 2007
Image of Carlos S

Glow Maintenance claim to operate on a policy of honesty and fairness. They pride themselves on their customer service and top quality work. Yeah, yeah, we’ve all heard that before, right? However, Glow Maintenance is one of those rare companies who really practice what they preach.

They should also emphasise the fact that they offer outstanding value for money. They charge by the minute, rather than round-off to the hour like their competitors who invariably end-up charging more. Further, the quality of their work is so good that the customer often saves money by not having to make repeat call-outs.

I was so impressed with the quality of gas engineer Don Lynch’s work, that I remarked on how he could easily get away with charging more. His response was to agree with me, but added, “Just because we could charge more, doesn’t mean that we should.” Wow – a trades company with ethical decency as well as a brilliant service! Look no further.

Carlos S Joined: July 2007 Testimonials: 11 View
Date Added: August 2007
Image of phil s

What I like about Don is that he turns up when he says he will! On the day he came to us, he had been working since 7am and was unlikely to finish before 11pm. He quickly fixed our boiler problem for a reasonable price. He is an honest and reliable person and I would have no hesitation in recommending his services to anyone.

phil s Joined: August 2007 Testimonials: 2 View
Date Added: July 2007
Image of Suzy E

One day last winter I arrived home late and exhausted and all I wanted was to curl up on the sofa in the warm - unfortunately the boiler had other ideas! Don from Glow however arrived very promptly and within minutes had heated up my flat again! (And I only had to pay for the minutes he was there not a whole hour)

Suzy E Joined: July 2007 Testimonials: 14 View
Date Added: July 2007
Image of Dinah L

Don and Nigel provide an exceptional service to clients. We are very happy customers who have not only had work completed in our own home by GLOW, but have also recommended them to several of our Clients. All the feedback we have received from these Clients has been first class. Don was called out recently by an elderly neighbour of ours, who discovered water coming up through the floorboards. Don found the cause, stopped the problem, and cleared up the water. He also made her feel calm and comfortable, in very stressful circumstances. He then returned in his own time, the following evening, just to make sure she was ok - now thatʼs Customer Service! I would not hesitate to recommend GLOW - and do so on a regular basis.

Dinah L Joined: July 2007 Testimonials: 27 View

Contact Details

20A London Road
Twickenhan
Middlesex

TW1 3RR

Tel: 020 8607 0449
Email: send email
Web: visit website
You need to Login or Register before requesting a callback.


Add a Testimonial
We are building a network of the best recommended businesses in the area so if you've used this business before please tell us about them. Please tell us why they were the best by rating them and adding your comments! We will check your comments and post them on the site. Our businesses really appreciate your feedback so thanks for taking the time.

0/1000 Chars

Almost there, we just need some basic information about you now. Please complete one of the boxes below:

terms and conditions of use.